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Government 2.0Government 2.0
STUDY PROGRAM:
MAGISTER INFORMATION TECHNOLOGY,
COMPUTER SCIENCE FACULTY,
UNIVERSITY OF INDONESIA
Lectures:
Dana Indra Sensuse, Ph.D
Yudho Giri Sucahyo, Ph.D
Assistant:Assistant:
Wibisono Sastrodiwiryo, S.Kom, M.T.IWibisono Sastrodiwiryo, S.Kom, M.T.I
((wibi@alumni.ui.ac.idwibi@alumni.ui.ac.id))
Date: November 11, 2010Date: November 11, 2010
E-GovernmentE-Government
 Millennium Development GoalsMillennium Development Goals
 8 tujuan8 tujuan
 18 target18 target
 ImplementasiImplementasi e-Governmente-Government::
 35% gagal total35% gagal total
 50% gagal sebagian50% gagal sebagian
 15% berhasil15% berhasil
E-Government (APCICT)E-Government (APCICT)
 Menurut dokumen APCICT: Permintaan layananMenurut dokumen APCICT: Permintaan layanan e-Gove-Gov
akan datang dari meningkatnyaakan datang dari meningkatnya kesadaran akankesadaran akan
peluangpeluang yang ditawarkan oleh penyampaian layananyang ditawarkan oleh penyampaian layanan
pemerintah yang lebih cepat dan lebih baik.pemerintah yang lebih cepat dan lebih baik.
 Empat tujuan:
1. Layanan pemerintah online
2. Pemerintah tanpa kertas (paperless)
3. Pemerintah berbasis pengetahuan
4. Pemerintah yang transparan
 Tiga tugas besar:
1. Menginovasi layanan masyarakat (G2C);
2. Menginovasi layanan bisnis (G2B);
3. Menginovasi cara kerja pemerintah (G2G).
E-Government + Web 1.0 = Gov 1.0E-Government + Web 1.0 = Gov 1.0
E-GovernmentE-Government
One-way communication
Static web
330,000 inaccessible PDFs
106,000 Word docs
6,330 PowerPoint
500,000 static HTML
Government voice
Bureaucrat-speak
Manual processes
Careful editorial processes
Disclaimers
Program-based navigation
Complex navigation
Crafted communications
Reactive
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
Government voice
Information-based
Risk averse
Web 2.0Web 2.0
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
Web 1.0 vs Web 2.0Web 1.0 vs Web 2.0
E-Government + Web 2.0 = Gov 2.0?E-Government + Web 2.0 = Gov 2.0?
 Where public policyWhere public policy
is madeis made
 People get info and then leavePeople get info and then leave
 Focus on official governmentFocus on official government
informationinformation
 Communicate widely viaCommunicate widely via
expensive TV, radio, printexpensive TV, radio, print
 Where the people areWhere the people are
 People comePeople come to talk,to talk,
interact, collaborateinteract, collaborate
 Focus on communityFocus on community andand
relationshipsrelationships
 Communicate cheaply viaCommunicate cheaply via
word-of-mouth, discrete,word-of-mouth, discrete,
targetedtargeted web channelsweb channels
Gov 1.0 Gov 2.0
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
Obama’s Omni PresentObama’s Omni Present
BlogsBlogs
“a survey into
Canadian’s views on
their government’s use
of Web 2.0”
Source: Matthew Hodgson PresentationMatthew Hodgson Presentation
TwittersTwitters
Engaging and
interacting
with the
public
Government on FacebookGovernment on Facebook
Government Officials on FBGovernment Officials on FB
Congress on FacebookCongress on Facebook
Indonesian’s Gov OfficialsIndonesian’s Gov Officials
Indonesian’s Gov PageIndonesian’s Gov Page
FB PLNFB PLN
FB Kota SoloFB Kota Solo
FB Polisi IndiaFB Polisi India
FB Polisi India 2FB Polisi India 2
Leverage Conversations=EngagementLeverage Conversations=Engagement
E-Government (Level)E-Government (Level)
 1. Presence1. Presence
 2. Interaction2. Interaction
 3. Transaction3. Transaction
 4. Transformation (connected governance)4. Transformation (connected governance)
UN Survey 2008: Connected Governance (CG)
CG adalah ciri generasi ke dua e-Gov
Pola solusi mengarah ke shared services
E-Government TrendE-Government Trend
data.australia.gov.audata.australia.gov.au
data.go.ukdata.go.uk
data.govdata.gov
Government 2.0 ProgramGovernment 2.0 Program
 Amerika:Amerika: Open GovernmentOpen Government
 Inggris:Inggris: Smarter GovernmentSmarter Government
 Kanada:Kanada: Visible GovernmentVisible Government
 Australia:Australia: Government 2.0Government 2.0
 Indonesia: ?Indonesia: ?
Government 2.0 DirectiveGovernment 2.0 Directive
 Pidato Obama di UI: “Pidato Obama di UI: “a commitment toa commitment to
transparencytransparency that gives every Indonesian athat gives every Indonesian a
stake in their government;”stake in their government;”
 Open Government Directive: UnprecedentedOpen Government Directive: Unprecedented
level of openness in Governmentlevel of openness in Government
 Government should be transparentGovernment should be transparent
 Government should be participatoryGovernment should be participatory
 Government should be collaborativeGovernment should be collaborative
http://www.whitehouse.gov/the_press_office/TransparencyandOpenGovernment/
http://www.facebook.com/notes/indonesian-government-20-platform/transcript-president
Facebook UsersFacebook Users
http://asiancorrespondent.com/jon-russell/indonesia-facebook-s-second-
largest-market-as-asia-surpasses-100-million-members
www.elgin.gov.ukwww.elgin.gov.uk
CrimeReportsCrimeReports
CrimeReports: Map MarkerCrimeReports: Map Marker
FB’r Dukung Bibit ChandraFB’r Dukung Bibit Chandra
Koin KeadilanKoin Keadilan
merapi.combine.or.idmerapi.combine.or.id
Gov 2.0: It’s All About The PlatformGov 2.0: It’s All About The Platform
About PlatformAbout Platform
 Belajar dari industri KomputerBelajar dari industri Komputer
 IBM PC adalahIBM PC adalah platformplatform
 MS Windows adalahMS Windows adalah platformplatform
 Web adalahWeb adalah platformplatform
 iPhoneiPhone
 185.000 aplikasi185.000 aplikasi
 3.000 aplikasi perhari3.000 aplikasi perhari
 FacebookFacebook
 +400 juta pengguna+400 juta pengguna
 +550.000 aplikasi+550.000 aplikasi
 +1 juta pengembang di 180 negara+1 juta pengembang di 180 negara
Blueprint E-Gov KemkominfoBlueprint E-Gov Kemkominfo
Model Platform Gov 2.0 IndonesiaModel Platform Gov 2.0 Indonesia
Web ServicesWeb Services
Any Question?Any Question?
 http://www.facebook.com/gov2indonesiahttp://www.facebook.com/gov2indonesia

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