Banking Innovation Forum APAC 2021

1. Adding Liveliness to Banking Experiences
Banking Innovation Forum APAC 2021
November 23, 2021

2. 2
: Hobby : Favourite toy : Job : Sport
Dassana Wijesekara
Head of Solutions Architecture
Financial Services & Open Banking

3. Photo credit : Leigh Williams : Unspalsh
Bank differently : Building the future bank
Future-ready banking fit for
the age of personalisation

4. 4
personal real-time trust insight
To be successful, the bank of the future will need
to embrace emerging technology, remain flexible to
adopt evolving business models, and put customers
at the center of every strategy.
1 2 3 4

5. Bank differently : Building the future bank
Improve liveliness in
customer engagement
Photo credit : John Arano : Unspalsh

6. Server sent events
Async APIs + REST
Web sockets
Push notifications
W
eb
hook
6
In the moment insights : Liveliness
Engagement channels
Portal
Mobile
Kiosk
● Support real-time APIs
● Scalable experience
layer
● Modular architecture
● Decoupled services
● Seamless omnichannel
experience

7. 7
Reference Architecture : Real-time, Event driven
Engagement channels
Portal
Mobile
Kiosk
Experience
services
Microservice
Microservice
Microservice
Cloud-native scalability
Decoupled edge
experience layer
Eventing
infrastructure
Message
broker
Business
services
Identity services
Origination service
Payment initiation
Risk services
Publish Subscribe
Audit services

8. Embedded finance : collaborating beyond traditional boundaries
Making banking services an enabler
Photo credit : Koes Nadi : Unspalsh

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Reference Architecture : Embedded banking
Financial Institutions
External secure gateway
APIs and API products Public Internet
Merchant platforms
Embedded payments
Embedded credit
Embedded insurance
request / response
Banking services
Regulation
Compliance
Credit risk
Trust
eventing
Multi-protocol support
Flexible API security
Full API lifecycle support
Embedded finance infrastructure

10. Bank differently : Leverage data to differentiate
Personalisation driven by insights
Photo credit : Koes Nadi : Unspalsh

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Leverage data to differentiate : Know customers better
Credit/ debit card
ransactions
Payments
Open
banking
Data
(democratising
data)
Competition
Cleansed
categorised
&
enriched
data
Personalised insights and advice
Opportunities and recommendations
Enhance trust & deepen relationships
Streaming
analytics
AI & algorithms
Machine learning

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Reference Architecture : User-facing analytics
Engagement channels
Dashboards
Low latency distributed
analytics
Distributed real-time
OLAP DB
(e.g. Apache Pinot)
Eventing
infrastructure
Message
broker
Business
services
Identity services
Origination service
Payment initiation
Risk services
Audit services
Subscribe
User-facing analytics

13. Web Mobile
Kiosk
ATM
Smart
Cards
Bots
Devices
(IoT)
Partners Resellers Fintech
Government
Developers
Managed APIs
Security
Risk
&
compliance
Integration Microservices
Business Services
Rules Workflows
Business Process
Automation
Developer Portal /
Marketplace
CICD
Sandbox
Advanced
Throttling
Developer
(?)
Experience
Performance Availability
Integrations Risk Management Reporting
Customer Data
Management
Liabilities
Cash & Teller
Operations
Asset Management General Ledger
Trade Finance Corporate Wealth Management Payments Card Management
RTGS SWIFT
Bloomberg CRIB
Market Risk Credit Risk
AML/TF KYC
Advanced Analytics
Management
Dashboard
Customer Profiling Regulatory
Big
Data
&
Business
Intelligence
Cloud Native / Provider-Agnostic
Open
Banking
Core Banking System
Omnichannel Experience Platform
The WSO2 play : the innovation platform

14. The complete reference architecture
Branch Mobile Web PoS Kiosk IoT / Devices
Experience
channels
App
Experience services
Cloud-native - Coarse grained microservices
Distributed messaging
infrastructure
Core services framework
Edge (external) gateway
KYC Cards Payments Loan/ Advice
Core banking systems
Partners
Third party
B2B
proxy
Regulator
Subsidiaries
Content
Cloud-native - Microservices
Big data
Analytics
CIAM
Risk / AML / Fraud

15. Question Time!

16. wso2.com
Thanks!
dassana@wso2.com