CAPHC Knowledge Exchange Network is an interactive online community focused on sharing and growing knowledge in child health service delivery. Users can see at a glance the latest pages that have been added and modified. The solution promotes the exchanges and discussions between the various stakeholders in the health field.

1. CASE STUDY
Knowledge
Exchange Network

2. XWiki SAS - 35/37, rue Beaubourg - 75003 Paris
Tel: +33 (0)1 45 42 40 90
Fax: +33 (0)9 59 26 92 14
Email: contact@xwiki.com
Website: www.xwiki.com
2
CAPHC is a non-profit association representing children hospitals and health centers across
Canada. Its mission is to improve health services for children, youth and their families across
Canada. As part of that mission CAPHC created a Knowledge Exchange Network based on XWiki
to develop and share best practices in health service delivery to children.
Context
CAPHC wanted an interactive, online community focused on sharing and growing knowledge in child
and youth health service delivery. As a result the CAPHC Knowledge Exchange Network (CAPHC-KEN)
was created. The CAPHC-KEN seeks to engage practitioners, patients, families, researchers and other
stakeholders in a common knowledge exchange community.
Needs
CAPHC needed a solution that would:
 provide an easy way to identify and share practices
 present the community with simple tools for sharing knowledge
 speed up the process of adding new content
 be used as a tool to gather feedback
 provide notifications about the discussions taking place
Sector: healthcare
Need: create an online
community for sharing
knowledge about child and
youth health service delivery
Solution: Online Community
Product: XWiki Enterprise
« Our current situation is that XWiki is doing exactly what we
want it to do. All of the functionality and performance is there.
It's a real asset having people that really understand the
software and its potential working on it»

3. XWiki SAS - 35/37, rue Beaubourg - 75003 Paris
Tel: +33 (0)1 45 42 40 90
Fax: +33 (0)9 59 26 92 14
Email: contact@xwiki.com
Website: www.xwiki.com
3
Solution
CAPHC chose XWiki Enterprise as their solution. Additional features were implemented on top of XWiki
Open Source to meet the needs of CAPHC:
 a list of the default topics
 a form to create a new topic with the possibility to make it public or private
 livetables on each topic listing all pages
 a livetable displays the hierarchical levels of pages; pages with no parent are all displayed in
the livetable and their child pages (Level 1) are displayed below with an indentation
 watchlist notifications
 Lucene search
 homepage customization
Since the beginning of 2012, the website get more than 12,000 unique visitors and more than 41,000
page views.