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Global B2C E-Commerce
    Assortments 2010

    April	2010

                                                                              Provided by

                RESEARCH ON INTERNATIONAL MARKETS
                      We deliver the facts – you make the decisions




                                                                                            April 2010




    Publication Date
    	 April	2010
    Language
    	 English
    Format
    	 PDF	&	PowerPoint
    Number of Pages/Charts                                            	   	
    	 92
    Covered Countries
    	 USA,	Canada,	Brazil,	Chile,	Uruguay,	UK,	Austria,	Belgium,	Bulgaria,	Cyprus,	
    	 Czech	Republic,	Denmark,	Estonia,	Finland,	France,	Germany,	Greece,	Hungary,
    	 Ireland,	Italy,	Latvia,	Lithuania,	Luxembourg,	Malta,	Netherlands,	Norway,	Poland,
    	 Portugal,	Romania,	Russia,	Slovakia,	Slovenia,	Spain,	Sweden,	Switzerland,	Turkey
    	 Ukraine,	Japan,	China,	India,	Malaysia,	South	Korea,	Thailand
    Price
    	 €2,450	(excl.	VAT)



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                             Germany
Global B2C E-Commerce Assortments 2010

Key Findings
 Covering 43 Countries Worldwide

 •	 “Electronics”	accounted	for	43%	of	B2C	E-Commerce	sales	in	Germany,	down	from	44%	in	2008.

 •	 “Clothes,	Footwear	and	Fashion”	(32%)	was	the	major	product	category	in	the	Czech	Republic	in	Q2	2009.


 •	 “Transportation	Tickets”	were	the	leading	online	product	category	in	Spain,	accounting	for	more	than										 	
 	 50%	in	2008.

 •	 “PC	Accessories”	(27%)	was	the	most	popular	online	product	category	in	Uruguay	in	2008.

 •	 “Clothing	and	Fashion”	is	the	major	online	product	category	in	Thailand,	accounting	for	almost	45%	of										
 	 total	sales.




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Global B2C E-Commerce Assortments 2010

Table of Contents (1 of 4)
 1. NORTH AMERICA                                            UK (cont.)

    USA (Top Country)                                     •	 Products	purchased	over	the	Internet	by	Age,	in		
                                                          	 %,	January-March	2009
 •	 Top	Growing	B2C	E-Commerce	Categories,	in	%,		
                                                          •	 Products	and	Services	purchased	online	by										
 	 2008	vs.	2007
                                                          	 Internet	Users,	%	of	Respondents,	2008
 •	 Top	10	Online	Purchase/Transaction	Categories			
                                                          •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 among	Adult	Online	Buyers,	in	%	of	Respondents,		
                                                          	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 	 2008


    Canada
                                                             Austria
 •	 Types	of	Products	ordered	online,	in	%,	2007
                                                          •	 Goods	and	Services	purchased	online,	in	%,								
                                                          	 February-April	2009
                                                          •	 Types	of	Goods	and	Services	bought	online,	com-	
 2. MIDDLE AND SOUTH AMERICA                              	 pared	to	the	EU27	Average,	in	%,	Q2	2008

    Brazil (Top Country)

 •	 Ranking	of	Top	Retail	Sub-Categories,	Age	15+,		         Belgium
 	 Home	and	Work	Locations,	by	total	Unique	Visitors		
 	 (thousand)	and	Reach	in	%,	July	2008                   •	 Types	of	Goods	and	Services	bought	online,	com-	
                                                          	 pared	to	the	EU27	Average,	in	%,	Q2	2008

    Chile

 •	 Major	Product	Categories	in	E-Commerce,	in	%,		          Bulgaria
 	 2007
                                                          •	 Types	of	Goods	and	Services	bought	online,	com-	
    Uruguay                                               	 pared	to	the	EU27	Average,	in	%,	Q2	2008

 •	 Major	Product	Categories	in	E-Commerce,	in	%,		
 	 2007                                                      Cyprus

                                                          •	 Types	of	Goods	and	Services	bought	online,	com-	
 3. EUROPE                                                	 pared	to	the	EU27	Average,	in	%,	Q2	2008

    Regional
                                                             Czech Republic
 •	 Types	of	Goods	and	Services	bought	Online,	by			
 	 Country,	in	%,	Q2	2008	                                •	 Most	Popular	Products	bought	in	Online	Shops,	in		
                                                          	 %,	2007	&	2008
    UK (Top Country)                                      •	 Types	of	Goods	ordered	over	the	Internet,	in	%	of		
                                                          	 Individuals	Age	16+,	Q2	2009
 •	 Online	Retail	Index	Growth,	by	Sector,	first	Half		
                                                      	   •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 and	June	2009                                          	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 •	 Products	purchased	over	the	Internet	by	Gender,	in	
                                                      	
 	 %,	January-March	2009




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Global B2C E-Commerce Assortments 2010

Table of Contents (2 of 4)
    Denmark                                                  Greece

 •	 B2C	E-Commerce	by	Product	and	Region,	in	%	of		       •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 Internet	Shoppers,	April	2009                          	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 •	 Use	of	the	Internet	by	Households,	by	Product	and		      Hungary
 	 Region,	in	%	of	Shoppers,	April	2009
 •	 Use	of	the	Internet	by	Households,	by	Product	and		   •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 Age,	in	%	of	Shoppers,	April	2009                      	 pared	to	the	EU27	Average,	in	%,	Q2	2008

 •	 Use	of	the	Internet	by	Households,	by	Product	and		
 	 Gender,	in	%	of	Shoppers,	April	2009                      Ireland

    Estonia                                               •	 Types	of	Goods	and	Services	bought	online,	com-	
                                                          	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008
                                                             Italy
    Finland
                                                          •	 Types	of	Goods	and	Services	bought	Online,	in	%,		
                                                          	 2009
 •	 Types	of	Goods	and	Services	bought	online,	com-	
                                                          •	 Average	Revenue	by	Product	Category,	in	EUR,			
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008
                                                          	 2009
 •	 Online	Shopping	by	Product	Category,	in	%	of	all		
                                                          •	 Growth	by	Product	Category,	in	%,	2009
 	 Buyers,	Spring	2008
                                                          •	 Types	of	Goods	and	Services	bought	Online	com-		
    France                                                	 pared	to	the	EU27	Average,	in	%,	Q2	2008	     					


 •	 Types	of	Goods	and	Services	bought	Online,	in	%		        Latvia
 	 of	Internet	Users,	May	2009	
 •	 Types	of	Goods	and	Services	bought	Online,	com-	      •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008               	 pared	to	the	EU27	Average,	in	%,	Q2	2008

    Germany                                                  Lithuania

 •	 E-Commerce	of	Clothing	and	Fashion                    •	 Types	of	Goods	and	Services	bought	online,	com-	
 •	 Product	Category	Ranking	for	E-Commerce	by				
                                                 	        	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 	 Online	Shoppers,	in	millions,	April	2009
 •	 Breakdown	of	B2C	E-Commerce	Sales	and	Sales		
 	 Growth,	by	Non-Food	Segments,	in	%,	2008-2009
                                                             Luxembourg
 •	 Top	5	Product	Categories	ordered	Online,	by	Age		
                                                          •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 Groups,	in	%,	2009
                                                          	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 •	 Top	10	Online	Products	bought	by	Consumers,	in		
 	 %,	2008
 •	 Top	10	Online	Sales	by	Product	Category,	excl.			
                                                    	        Malta
 	 Services,	in	EUR	million,	2008
 •	 Types	of	Goods	and	Services	bought	Online,	com	       •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008               	 pared	to	the	EU27	Average,	in	%,	Q2	2008


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Global B2C E-Commerce Assortments 2010

Table of Contents (3 of 4)
    Netherlands                                                   Slovenia

 •	 Types	of	Goods	and	Services	bought	Online,	com-	           •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008                    	 pared	to	the	EU27	Average,	in	%,	Q2	2008
 •	 Top	10	Products	in	E-Commerce,	ranked	by								
                                                   	
 	 Turnover,	in	EUR	million,	Q1	2009


    Norway
                                                                  Spain
 •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008                    •	 Types	of	Goods	and	Services	bought	online,	com-	
                                                               	 pared	to	the	EU27	Average,	in	%,	Q2	2008
                                                               •	 Internet	Shopping	by	Services	&	Product												
    Poland
                                                               	 Category,	2008
                                                               •	 Goods	and	Services	bought	online,	in	%,	2008
 •	 Goods	and	Services	bought	by	Internet	Shoppers		
 	 over	the	Internet,	in	%,	2007	&	2008
 •	 Assortment	of	Internet	Shops,	in	%,	2008
 •	 Amount	of	different	Products	offered	by	Internet		
 	 Shops,	in	%,	2008                                              Sweden
 •	 Types	of	Goods	and	Services	bought	Online	com-		
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008                    •	 Product	Categories	by	Gender,	Number	and	Share		
                                                               	 in	%,	April	2008-March	2009
                                                               •	 Types	of	Goods	and	Services	bought	online,	com-	
    Portugal
                                                               	 pared	to	the	EU27	Average,	in	%,	Q2	2008		
 •	 Types	of	Goods	and	Services	bought	online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008


    Romania                                                       Switzerland

 •	 Types	of	Goods	and	Services	bought	online,	com-	           •	 Online	Grocery	Shopping,	total	and	average				 	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008                    	 Spending,	2008


    Russia

 •	 Online	Book	Market                                            Turkey
 •	 Distribution	of	Internet	Users	Purchase	Preference		
 	 by	Product	Category,	in	%,	2007                             •	 Most	popular	Online	Product	Categories,	in	%,		 	
                                                               	 2008

    Slovakia

 •	 Types	of	Goods	and	Services	bought	Online,	com-	
 	 pared	to	the	EU27	Average,	in	%,	Q2	2008                       Ukraine
 •	 Top	3	Product	Groups	purchased	online	in																
 	 E-Commerce,	in	%	of	Respondents,	2009                       •	 Top	Online	Searches	by	Product	Category,	2007




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Global B2C E-Commerce Assortments 2010

Table of Contents (4 of 4)
 4. ASIA                                                    Malaysia

    Japan (Top Country)                                  •	 Major	Product	Categories	in	E-Commerce,	in	%,		
                                                         	 2009
 •	 Share	of	E-Commerce	of	total	Sales	in	each								
 	 Category,	in	JPY	billion	and	%,	2006-2007




    China                                                   South Korea

 •	 Trading	Volume	of	Fashion	Commodities	Online			      •	 B2C	E-Commerce	by	Products,	in	KRW	billion	and		
 	 Shopping,	in	RMB	billion,	2007-2012f                  	 in	%,	2007-2008
                                                         •	 B2C	E-Commerce	by	Products,	in	KRW	billion	and		
                                                         	 in	%,	Q4	2008-Q2	2009




    India                                                   Thailand

 •	 Most	popular	Online	Purchase	Items	and	most					     •	 Product	Categories	in	E-Commerce,	by	B2B,	B2C		
 	 popular	Travel	Categories	in	E-Commerce,	in	%,		      	 and	B2G,	in	%,	2009
 	 2009;	Top	10	traded	Items	on	eBay	India,	2009




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Global B2C E-Commerce Assortments 2010

Samples
                                                                                                 RESEARCH ON INTERNATIONAL MARKETS
                                                                                                                     We deliver the facts – you make the decisions




          For the whole year of 2008, “Flights/Holidays” were the major product
          and service category in UK E-Commerce (48% of respondents).
          UK: Products and Services purchased online by Internet Users, % of Respondents, 2008

                                           Flights/Holidays                                                                                                                                                                                                                                           48%
                                                               Books                                                                                                                                                                                                                         46%

                                                   CDs/Videos                                                                                                                                                                                                              42%
                                                            Clothes                                                                                                                                                                     34%
          Computer Softw are/Hardw are                                                                                                                                                                                 30%
                          Cinema/Theater Tickets                                                                                                                                                         27%

                                         Music Dow nload                                                                                                                       21%
                                                       Groceries                                                                                                        19%

                             Consumer Electronics                                                                                                                 18%
                                     Financial Services                                                                                         14%

                       Mobile Handset/Contract                                                                                                  14%
                                                            Alcohol                                              7%
                                   Investments/Shares                                                        6%
                                                     Healthcare                                              6%

                                    Property/Mortgage                                      2%
                                                                 Other                     2%

                                                                             0%                                        10%                                         20%                                          30%                                         40%                                         50%                    60%
          Note: n=1,150, ages 16+

          Source: BT, Ipsos Mori




                                                                                                                                                                                                                                                                                                                                                 24




                                                                                                RESEARCH ON INTERNATIONAL MARKETS
                                                                                                                     We deliver the facts – you make the decisions




          In Denmark, 30% of respondents to a survey bought “Travel & Holiday
          Accommodation” online in Q2 2008.
          Europe: Types of Goods and Services bought Online, by Country, in %, Q2 2008 (1 of 2)
                                                                                                          Travel &                                       Clothes &                            Books,                                                                                                                              Electronic
                                                                   Any Goods                                                                                                                                                        Household                            Tickets for                               Film &
                                                                                                          Holiday                                         Sports                            Magazines &                                                                                                                           Equipment
                                                                   or Services                                                                                                                                                       Goods                                 Events                                  Music
                                                                                                       Accommodation                                      Goods                             E-Learning                                                                                                                         (incl. Cameras)

              Denmark                                                         59                                        30                                        24                                    17                                    10                                   28                                     20         17
              UK                                                              57                                        27                                        24                                    21                                    23                                   21                                     24         15
              Netherlands                                                     56                                        26                                        22                                    21                                    12                                   21                                     13         14
              Germany                                                         53                                        22                                        26                                    28                                    26                                   19                                     17         18

              Sweden                                                          53                                        27                                        18                                    19                                     7                                   22                                     16         11
              Finland                                                         51                                        31                                        27                                    20                                    14                                   25                                     16         12

              Luxembourg                                                      49                                        27                                        15                                    29                                    11                                   22                                     18         10
              France                                                          40                                        18                                        19                                    14                                    16                                   13                                     11         5
              Austria                                                         37                                        11                                        14                                    16                                     9                                     9                                    8          9
              Ireland                                                         36                                        21                                          7                                     9                                    3                                   12                                     10         5

              EU27 Average                                                    32                                        14                                        13                                    12                                    11                                   11                                     9          8
              Czech R
              C   h Republic
                        bli                                                   23                                         3                                          9                                     6                                    5                                     7                                    2          7
              Slovakia                                                        23                                         4                                          9                                     5                                    5                                     4                                    3          4

              Malta                                                           22                                         4                                          6                                     6                                    3                                     2                                    6          6



          Note: The survey covered individuals aged 16-74. The data collection period was mainly the second quarter of 2008. The individuals were asked if they had bought or ordered goods or services for private use over the internet in the 12 months prior to the survey at home or at any other location. If so,
                     they were also asked what type of goods or services they had bought or ordered in this time period (multiple replies possible)

          Source: Eurostat, March 2009




                                                                                                                                                                                                                                                                                                                                             18




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Global B2C E-Commerce Assortments 2010 by yStats.com

  • 1. Global B2C E-Commerce Assortments 2010 April 2010 Provided by RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions April 2010 Publication Date April 2010 Language English Format PDF & PowerPoint Number of Pages/Charts 92 Covered Countries USA, Canada, Brazil, Chile, Uruguay, UK, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey Ukraine, Japan, China, India, Malaysia, South Korea, Thailand Price €2,450 (excl. VAT) yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 2. Global B2C E-Commerce Assortments 2010 Key Findings Covering 43 Countries Worldwide • “Electronics” accounted for 43% of B2C E-Commerce sales in Germany, down from 44% in 2008. • “Clothes, Footwear and Fashion” (32%) was the major product category in the Czech Republic in Q2 2009. • “Transportation Tickets” were the leading online product category in Spain, accounting for more than 50% in 2008. • “PC Accessories” (27%) was the most popular online product category in Uruguay in 2008. • “Clothing and Fashion” is the major online product category in Thailand, accounting for almost 45% of total sales. Company and Product Information About our Reports Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions A list of advantages • yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. • The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals. • Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted. • yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted. • If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request. About yStats.com • Founded in 2005, yStats.com is committed to research of objective, demand-based and up-to-date data on markets and competitors for top managers from various industries including retail, home shopping, e-commerce, telecommunications, logistics and energy. • Headquartered in Hamburg, Germany, the firm is a specialist for secondary research with a strong international focus. • Major clients include Otto Group, Wirecard, Credit Suisse, Deloitte, Red Bull, Beiersdorf and Deutsche Post. yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 3. Global B2C E-Commerce Assortments 2010 Table of Contents (1 of 4) 1. NORTH AMERICA UK (cont.) USA (Top Country) • Products purchased over the Internet by Age, in %, January-March 2009 • Top Growing B2C E-Commerce Categories, in %, • Products and Services purchased online by 2008 vs. 2007 Internet Users, % of Respondents, 2008 • Top 10 Online Purchase/Transaction Categories • Types of Goods and Services bought online, com- among Adult Online Buyers, in % of Respondents, pared to the EU27 Average, in %, Q2 2008 2008 Canada Austria • Types of Products ordered online, in %, 2007 • Goods and Services purchased online, in %, February-April 2009 • Types of Goods and Services bought online, com- 2. MIDDLE AND SOUTH AMERICA pared to the EU27 Average, in %, Q2 2008 Brazil (Top Country) • Ranking of Top Retail Sub-Categories, Age 15+, Belgium Home and Work Locations, by total Unique Visitors (thousand) and Reach in %, July 2008 • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 Chile • Major Product Categories in E-Commerce, in %, Bulgaria 2007 • Types of Goods and Services bought online, com- Uruguay pared to the EU27 Average, in %, Q2 2008 • Major Product Categories in E-Commerce, in %, 2007 Cyprus • Types of Goods and Services bought online, com- 3. EUROPE pared to the EU27 Average, in %, Q2 2008 Regional Czech Republic • Types of Goods and Services bought Online, by Country, in %, Q2 2008 • Most Popular Products bought in Online Shops, in %, 2007 & 2008 UK (Top Country) • Types of Goods ordered over the Internet, in % of Individuals Age 16+, Q2 2009 • Online Retail Index Growth, by Sector, first Half • Types of Goods and Services bought online, com- and June 2009 pared to the EU27 Average, in %, Q2 2008 • Products purchased over the Internet by Gender, in %, January-March 2009 yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 4. Global B2C E-Commerce Assortments 2010 Table of Contents (2 of 4) Denmark Greece • B2C E-Commerce by Product and Region, in % of • Types of Goods and Services bought online, com- Internet Shoppers, April 2009 pared to the EU27 Average, in %, Q2 2008 • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 • Use of the Internet by Households, by Product and Hungary Region, in % of Shoppers, April 2009 • Use of the Internet by Households, by Product and • Types of Goods and Services bought online, com- Age, in % of Shoppers, April 2009 pared to the EU27 Average, in %, Q2 2008 • Use of the Internet by Households, by Product and Gender, in % of Shoppers, April 2009 Ireland Estonia • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 Italy Finland • Types of Goods and Services bought Online, in %, 2009 • Types of Goods and Services bought online, com- • Average Revenue by Product Category, in EUR, pared to the EU27 Average, in %, Q2 2008 2009 • Online Shopping by Product Category, in % of all • Growth by Product Category, in %, 2009 Buyers, Spring 2008 • Types of Goods and Services bought Online com- France pared to the EU27 Average, in %, Q2 2008 • Types of Goods and Services bought Online, in % Latvia of Internet Users, May 2009 • Types of Goods and Services bought Online, com- • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 pared to the EU27 Average, in %, Q2 2008 Germany Lithuania • E-Commerce of Clothing and Fashion • Types of Goods and Services bought online, com- • Product Category Ranking for E-Commerce by pared to the EU27 Average, in %, Q2 2008 Online Shoppers, in millions, April 2009 • Breakdown of B2C E-Commerce Sales and Sales Growth, by Non-Food Segments, in %, 2008-2009 Luxembourg • Top 5 Product Categories ordered Online, by Age • Types of Goods and Services bought online, com- Groups, in %, 2009 pared to the EU27 Average, in %, Q2 2008 • Top 10 Online Products bought by Consumers, in %, 2008 • Top 10 Online Sales by Product Category, excl. Malta Services, in EUR million, 2008 • Types of Goods and Services bought Online, com • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 pared to the EU27 Average, in %, Q2 2008 yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 5. Global B2C E-Commerce Assortments 2010 Table of Contents (3 of 4) Netherlands Slovenia • Types of Goods and Services bought Online, com- • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 pared to the EU27 Average, in %, Q2 2008 • Top 10 Products in E-Commerce, ranked by Turnover, in EUR million, Q1 2009 Norway Spain • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 • Internet Shopping by Services & Product Poland Category, 2008 • Goods and Services bought online, in %, 2008 • Goods and Services bought by Internet Shoppers over the Internet, in %, 2007 & 2008 • Assortment of Internet Shops, in %, 2008 • Amount of different Products offered by Internet Shops, in %, 2008 Sweden • Types of Goods and Services bought Online com- pared to the EU27 Average, in %, Q2 2008 • Product Categories by Gender, Number and Share in %, April 2008-March 2009 • Types of Goods and Services bought online, com- Portugal pared to the EU27 Average, in %, Q2 2008 • Types of Goods and Services bought online, com- pared to the EU27 Average, in %, Q2 2008 Romania Switzerland • Types of Goods and Services bought online, com- • Online Grocery Shopping, total and average pared to the EU27 Average, in %, Q2 2008 Spending, 2008 Russia • Online Book Market Turkey • Distribution of Internet Users Purchase Preference by Product Category, in %, 2007 • Most popular Online Product Categories, in %, 2008 Slovakia • Types of Goods and Services bought Online, com- pared to the EU27 Average, in %, Q2 2008 Ukraine • Top 3 Product Groups purchased online in E-Commerce, in % of Respondents, 2009 • Top Online Searches by Product Category, 2007 yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 6. Global B2C E-Commerce Assortments 2010 Table of Contents (4 of 4) 4. ASIA Malaysia Japan (Top Country) • Major Product Categories in E-Commerce, in %, 2009 • Share of E-Commerce of total Sales in each Category, in JPY billion and %, 2006-2007 China South Korea • Trading Volume of Fashion Commodities Online • B2C E-Commerce by Products, in KRW billion and Shopping, in RMB billion, 2007-2012f in %, 2007-2008 • B2C E-Commerce by Products, in KRW billion and in %, Q4 2008-Q2 2009 India Thailand • Most popular Online Purchase Items and most • Product Categories in E-Commerce, by B2B, B2C popular Travel Categories in E-Commerce, in %, and B2G, in %, 2009 2009; Top 10 traded Items on eBay India, 2009 yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 7. Global B2C E-Commerce Assortments 2010 Samples RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions For the whole year of 2008, “Flights/Holidays” were the major product and service category in UK E-Commerce (48% of respondents). UK: Products and Services purchased online by Internet Users, % of Respondents, 2008 Flights/Holidays 48% Books 46% CDs/Videos 42% Clothes 34% Computer Softw are/Hardw are 30% Cinema/Theater Tickets 27% Music Dow nload 21% Groceries 19% Consumer Electronics 18% Financial Services 14% Mobile Handset/Contract 14% Alcohol 7% Investments/Shares 6% Healthcare 6% Property/Mortgage 2% Other 2% 0% 10% 20% 30% 40% 50% 60% Note: n=1,150, ages 16+ Source: BT, Ipsos Mori 24 RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions In Denmark, 30% of respondents to a survey bought “Travel & Holiday Accommodation” online in Q2 2008. Europe: Types of Goods and Services bought Online, by Country, in %, Q2 2008 (1 of 2) Travel & Clothes & Books, Electronic Any Goods Household Tickets for Film & Holiday Sports Magazines & Equipment or Services Goods Events Music Accommodation Goods E-Learning (incl. Cameras) Denmark 59 30 24 17 10 28 20 17 UK 57 27 24 21 23 21 24 15 Netherlands 56 26 22 21 12 21 13 14 Germany 53 22 26 28 26 19 17 18 Sweden 53 27 18 19 7 22 16 11 Finland 51 31 27 20 14 25 16 12 Luxembourg 49 27 15 29 11 22 18 10 France 40 18 19 14 16 13 11 5 Austria 37 11 14 16 9 9 8 9 Ireland 36 21 7 9 3 12 10 5 EU27 Average 32 14 13 12 11 11 9 8 Czech R C h Republic bli 23 3 9 6 5 7 2 7 Slovakia 23 4 9 5 5 4 3 4 Malta 22 4 6 6 3 2 6 6 Note: The survey covered individuals aged 16-74. The data collection period was mainly the second quarter of 2008. The individuals were asked if they had bought or ordered goods or services for private use over the internet in the 12 months prior to the survey at home or at any other location. If so, they were also asked what type of goods or services they had bought or ordered in this time period (multiple replies possible) Source: Eurostat, March 2009 18 yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
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