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Managing a Virtual Workforce:
                                                                             Bringing Reality to your Virtual team
                                                                                       Yael Zofi • June 23, 2012




                                                                                                      www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.    –1 –          www.aim-strategies.com/bl og
Current:
                                                                                      Founder & CEO, AIM Strategies®
                                                                                      Professor at New York University

                                                                                   Prior:
                                                                                    Global Vice President of LD/PMP with J.P. Morgan
                                                                                    Change Management with PwC & Accenture

                                                                                   Clients:
                                                                                   AT&T, Credit Suisse, JP Morgan Chase, CIGNA, Nokia,
                                                                                   General Electric, Pfizer, Philips, Société Générale & Viacom

                                                                                   Featured In:
                                                                                   Forbes.com, Business Week, CNBC, Silicon Valley
                        Yael Zofi                                                  Business Journal, Halogen Talent Management, All
     Author, Speaker, Virtual Teams                                                Business, eZine, Entrepreneur, and Bloomberg.com
     Expert & Cross Cultural Coach
                                                                                       Email: yael@aim-strategies.com
                                                                                       Blog: www.aim-strategies.com/blog
                                                                                       LinkedIn: www.linkedin.com/in/yaelzofi
                                                                                                                         www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.            –2 –                     www.aim-strategies.com/bl og
Yael S. Zofi, CEO
                                                                                          AIM Strategies®

                                                                                              www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   –3 –   www.aim-strategies.com/bl og
52%                                                     of virtual team members work
                                                            beyond business hours



    65%                                                                  prefer face-to-face
                                                                         communication




    85%                                                                            see virtual teams becoming
                                                                                   increasingly prevalent




  90%
                                                                                              have team-wide
                                                                                              meetings at least
                                                                                              once a week

                                                                                                           www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.       –4 –            www.aim-strategies.com/bl og
1.            Gamification
            2.            Mobile Wallet
            3.            Virtual Togetherness
            4.            Online Video
            5.            Mobile Marketing
            6.            Apps
            7.            CPG Ecommerce
            8.            Social Graph
            9.            Regulating Privacy
            10. Seamless Sharing
            11. Micro-Blogging
            12. Real-Time Advertising


                                                                                              www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   –5 –   www.aim-strategies.com/bl og
4 Key Ingredients




                                                                                                     www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.     –6 –        www.aim-strategies.com/bl og
Clarify                                              Establish          Create     Take it

                  Team                                                 Rules of           Your       for a

                  Destination                                          the                Own Team   Test

                                                                       Road               Code       Drive




                                                                                                         www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   –7 –              www.aim-strategies.com/bl og
Three methods of understanding Context Communication:

              1. Through Environmental Cues

              2. Through the Medium

              3. Through Relationships




                                                                                              www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   –8 –   www.aim-strategies.com/bl og
Instant                                                                                    Lasting
 Trust                                           Accountability
                                                                                            Trust




                                                                                                         www.aim-strategies.com
 Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   –9 –             www.aim-strategies.com/bl og
www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   – 10 –   www.aim-strategies.com/bl og
4                    TYPES OF VIRTUAL TEAMS CONFLICTS


    PERFORMANCE                                                                                              DATA
What am I supposed                                                                            What should I focus
to do and how                                                                                 on first?
should I do it?



                                                                                                          SOCIAL
                                                                                              Who are the people
            IDENTITY
                                                                                              on my team and
Where do I belong?                                                                            what are their
                                                                                              personalities?

                                                                                                 www.aim-strategies.com
 Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   – 11 –   www.aim-strategies.com/bl og
ALIGNING




                  TRACKING                                                                      ESTABLISHING
                                                                                                FREQUENCIES



                                                                                                    www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.       – 12 –   www.aim-strategies.com/bl og
Communication

                                                                                   People

                                                                                   Risk Management
                                                                                                    www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.      – 13 –    www.aim-strategies.com/bl og
W HAT                           DOES CULTURE MEAN TO YOU ?




                                                                                                www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   – 14 –   www.aim-strategies.com/bl og
www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   – 15 –   www.aim-strategies.com/bl og
www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   – 16 –   www.aim-strategies.com/bl og
www.aim-strategies.com
Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved.   – 17 –   www.aim-strategies.com/bl og
Thank
                                                                                   Merci
                                                                                  Salamat
                                                                                  Arigato
                                                                                   Gracias
                                                                                  Dziekuje
                                                                                   Grazie
                                                                                  Obrigado
                                                                                  Koszonom
                                                                                  Dankeschon
                                                                                       You
                                                                      www.aim-strategies.com
                                                                         www.aim-strategies.com/blog
                                                                               718-832-6699




                                                                                                            LinkedIn: www.linkedin.com/in/yaelzofi
Virtual Teams: Now & Copyright 2012 AIM StrategiesAIM Strategies. All
Title of the Presentation.In The Future. Copyright 2012 . All Rights Reserved. Rights Reserved.   – 18 –
                                                                                                   –    –         Email: yael@aim-strategies.com
                                                                                                                                www.aim-strategies.com
                                                                                                                               www.aim-strategies.c om
                                                                                                                            www.aim-strategies.com/bl og
                                                                                                                           www.aim-strategies.c om/blog

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Managing a Virtual Workforce – Bringing Reality to Your Virtual Teams

  • 1. Managing a Virtual Workforce: Bringing Reality to your Virtual team Yael Zofi • June 23, 2012 www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –1 – www.aim-strategies.com/bl og
  • 2. Current:  Founder & CEO, AIM Strategies®  Professor at New York University Prior:  Global Vice President of LD/PMP with J.P. Morgan  Change Management with PwC & Accenture Clients: AT&T, Credit Suisse, JP Morgan Chase, CIGNA, Nokia, General Electric, Pfizer, Philips, Société Générale & Viacom Featured In: Forbes.com, Business Week, CNBC, Silicon Valley Yael Zofi Business Journal, Halogen Talent Management, All Author, Speaker, Virtual Teams Business, eZine, Entrepreneur, and Bloomberg.com Expert & Cross Cultural Coach Email: yael@aim-strategies.com Blog: www.aim-strategies.com/blog LinkedIn: www.linkedin.com/in/yaelzofi www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –2 – www.aim-strategies.com/bl og
  • 3. Yael S. Zofi, CEO AIM Strategies® www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –3 – www.aim-strategies.com/bl og
  • 4. 52% of virtual team members work beyond business hours 65% prefer face-to-face communication 85% see virtual teams becoming increasingly prevalent 90% have team-wide meetings at least once a week www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –4 – www.aim-strategies.com/bl og
  • 5. 1. Gamification 2. Mobile Wallet 3. Virtual Togetherness 4. Online Video 5. Mobile Marketing 6. Apps 7. CPG Ecommerce 8. Social Graph 9. Regulating Privacy 10. Seamless Sharing 11. Micro-Blogging 12. Real-Time Advertising www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –5 – www.aim-strategies.com/bl og
  • 6. 4 Key Ingredients www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –6 – www.aim-strategies.com/bl og
  • 7. Clarify Establish Create Take it Team Rules of Your for a Destination the Own Team Test Road Code Drive www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –7 – www.aim-strategies.com/bl og
  • 8. Three methods of understanding Context Communication: 1. Through Environmental Cues 2. Through the Medium 3. Through Relationships www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –8 – www.aim-strategies.com/bl og
  • 9. Instant Lasting Trust Accountability Trust www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. –9 – www.aim-strategies.com/bl og
  • 10. www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 10 – www.aim-strategies.com/bl og
  • 11. 4 TYPES OF VIRTUAL TEAMS CONFLICTS PERFORMANCE DATA What am I supposed What should I focus to do and how on first? should I do it? SOCIAL Who are the people IDENTITY on my team and Where do I belong? what are their personalities? www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 11 – www.aim-strategies.com/bl og
  • 12. ALIGNING TRACKING ESTABLISHING FREQUENCIES www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 12 – www.aim-strategies.com/bl og
  • 13. Communication People Risk Management www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 13 – www.aim-strategies.com/bl og
  • 14. W HAT DOES CULTURE MEAN TO YOU ? www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 14 – www.aim-strategies.com/bl og
  • 15. www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 15 – www.aim-strategies.com/bl og
  • 16. www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 16 – www.aim-strategies.com/bl og
  • 17. www.aim-strategies.com Title of the Presentation. Copyright 2012 AIM Strategies. All Rights Reserved. – 17 – www.aim-strategies.com/bl og
  • 18. Thank Merci Salamat Arigato Gracias Dziekuje Grazie Obrigado Koszonom Dankeschon You www.aim-strategies.com www.aim-strategies.com/blog 718-832-6699 LinkedIn: www.linkedin.com/in/yaelzofi Virtual Teams: Now & Copyright 2012 AIM StrategiesAIM Strategies. All Title of the Presentation.In The Future. Copyright 2012 . All Rights Reserved. Rights Reserved. – 18 – – – Email: yael@aim-strategies.com www.aim-strategies.com www.aim-strategies.c om www.aim-strategies.com/bl og www.aim-strategies.c om/blog