How mobile is changing engagement with your customers and employees thereby providing opportunities to increase your business capability and make staff more productive

1. Enhance your engagement with customers and employees

2. Self Intro
• Your company and what it does
• Your name and what you do at work
• Why did you come for this workshop?

3. COMPANY OVERVIEW
Founded in 2009
Asia’s leading mobile-first software house, serving clients
across Asia, Americas and Europe
>100 full-time digital experience engineers across offices in
Singapore, Ho Chi Minh City (Vietnam) and Indonesia

4. A new breed of IT professionals - ones that
understand business and engineering, for solving
business problems via user centric digital design
DIGITAL EXPERIENCE ENGINEERS

5. Digital
Experience
Engineers
TV MEDIACONSUMER
INNOVATIONENTERPRISE

6. DBS Home Connect

7. DBS Home Connect
Consumer
Purpose
Get more leads for mortgages
Solution
Let buyers check on previous transaction and put
these information in a easy to access manner.
Point and See Augmented Reality
Uses phone’s GPS coordinates and compass
direction to display results around user
Problem
Need a way to get to home buyers without
expensive sales people

8. FOX Movie Play
TV Media
Purpose
For subscribers, allow the easiest way to watch TV
everywhere
Solution
Multi country deployment of a multi platform app
MediaConnect
Allows easily identify management of subscribers
via the affiliates (SingTel/StarHub)
Problem
Viewers have tablets and want to watch content
on the go. Piracy also prevalent in the region.

9. Toggle Now
TV Media

10. Against the tide

11. SAMSUNG Air-con
Enterprise
Purpose
An end-to-end companion in their air-con
sales process that also tracks incentives
Solution
educating customers, recommendation,
creating a quotation
Problem
Samsung Aircon is a new brand in
Singapore.
Have to get the support to Sales Reps

12. My Laundry Box

13. My Laundry Box
Innovation
Purpose
Get laundry done
Solution
Locker + App based Laundry Drop off Server
Driver App
Driver also uses an app to manage job despatch
and notify customers
Problem
Cost of rental, cost of manpower

14. PAPER WORKVISIBILITYMANPOWER
Enterprise Problems
“I don’t have enough
people. Everyone
needs to do more”
“Fill this, fill that. Our
system is working but it’s
designed 10 years ago.
Can it be better?”
“I have no idea what
exactly they are doing.
Are they as efficient as
they could be?"

15. AGENTLYTIC
Increase Agent Productivity

16. FORMS
Agentlytic
SCHEDULING &
ASSIGNMENT
DATA
INTEGRATION
BUSINESS
ANALYTICS

17. DIGITAL EXPERIENCE ENGINEERS
PAPER WORKVISIBILITYMANPOWER
Less trips, Faster
inspections, better
Communication
Digital Forms, workflow,
collaboration
Business Analytics
Worker Metrics
Faster Process & Billing

18. Business
Process Re-
engineering
enabled by
Mobile

19. and many more
Our Clients

20. http://2359media.com
CONTACT
enquiries@2359media.com +65 6222 2359
@2359media /2359media /2359media /2359media /2359media