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Mike Voucas
612 Wheelers Farms Rd. 3rd Flr
Milford, CT 06461
516-730-1803
February 7, 2013
Ryan Hollembaek
202 Main St.
West Haven, CT 06516
RE: Presidents Club 2012
Dear Ryan,
As 2012 quickly fades away and we move further into what promises to be an exciting 2013, I
would like to take a moment to thank you for the tremendous effort you put forth in 2012 in many
areas.
This past year was a particularly challenging year with the volume of change and new products to
incorporate into the sales call. You found a way to get it done!
As a result of your efforts you have earned the recognition of being a Presidents Club winner for
2012 which places you among the top 10% of our US sales organization. This is a tremendous
accomplishment and recognition of your contribution to our success.
Thank you so much for your daily efforts and consistent high level of performance. I am sure that
2013 will only build on your previous successes and make for an even larger earnings and growth
year for you!
I am very proud of you!
;;;;_ard tocelebrating
youraeeomPliSh'4: youinCaneun!
Mike Voucas
Vice President-Sales
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2. Rresident.s club 2012
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2201 Rel7aissal7ce Boulevard
King of Prussia, PA 19406 Jim McCusker
610-731-2551 President, U.S.
610-731-2659 (fax)
Jim.McCusker@hibu.com
Ryan Hollembaek
202 Main St
West Haven, CT 06516
Congratulations!
-Vou-are recognized-and-saluted as-e-tep-perfermer+vou've-wen hibu~s-t-ep,--
sales honor, the prestigious President's Club Award!
First, I want to take this opportunity to thank you for your hard work, dedication, leadership and
inspiration. You are invited to celebrate your outstanding achievement with your fellow award winners
in Cancun, Mexico from Thursday, April 25, 2013 to Sunday, April 28, 2013.
The past year has seen tremendous change at our company, including global reorganization, the
introduction of new and innovative products and the launch of our new brand, hibu.
As a company we've had many noteworthy accomplishments, including:
• The successful introduction and launch of magazines
• Over 10% increase in average new order
• Close to 3% improvement in client retention
• Double digit growth in our SEM/SEO business
• Introduction of our new telephone "partner" model
- _~ ~Your performance and cornrnttment.to.excellence has.helped ignite and fuel oULevolution in this rapidly-
changing marketplace. The senior leadership team appreciates your courage to adopt, embrace and
lead in our new environment.
Our sales team has remained strong, as we adapt to new conditions and meet every challenge.
Please join me to celebrate this great accomplishment at the Paradisus Cancun Resort in Cancun,
Mexico. Looking forward to thanking you in person.
Charge On!

3. yellowb'ook 360 ~ ~ :t
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PRESIDENT'S CLUB 2011
March 2012
Ryan Hollembaek
202 Main Street
West Haven, CT 6516
Congratulations on winning the highly coveted 2011 President's Club Award!
This past year was a pivotal one in our journey to transform Yellowbook. I'm so proud of the way our team has
responded to today's market opportunities and challenges. A-:,a company, we've made significant strides
particularly with our digital initiatives. A few noteworthy accomplishments:
TOGETHER, WE'VE ...
• Sold and hosted close to 250,000 websites
• Achieved major revenue gains in SEM/SEO
• Successfully launched direct mail across the U.S.
• Improved client retention close to 2%
• Increased our average new sale approximately 33%
• Implemented close to 200,000 Lead Tracker phone lines
,
And, 75% of our print directories now have a local identity (photo) on the front cover.
Your performance and commitment to excellence has helped ignite and fuel our evolution in this rapidly
changing marketplace. The senior leadership team appreciates your courage to adopt, embrace and lead in our
new environment.
Yellowbook's President's Club program has a rich tradition of recognizing and rewarding top achievers. Thank
_ __ you for your devotion to meeting and exceeding company objectives. You are recognized as a sales leader
throughout the Yellowbook organization.
Please join me to celebrate this great accomplishment in Las Vegas, Nevada at the Mandalay Bay Resort from
Thursday May 10, 2012 to Sunday May 13, 2012.
Can't wait to thank you in person!
Charge On!!

4. yellow book 360 ~ ~ tI ~"It III • 1..
PRESIDENT'S CLUB 2010
February 16, 2011
Ryan Hollembaek
202 Main St
West Haven, CT 06516
Dear Ryan,
Congratulations on winning the prestigious 2010 Presidents Club Award!
Despite lingering economic challenges in 2010, there was clearevidence that small-business confidence
was moving in the right direction. You acted as a catalyst to help improve the business of your clients. In
fact, you are part of how our national economy is recovering from the great recession.
Our value proposition has expanded dramatically - website hosting, web videos, reputation
management, SEM/SEO education, the immediacy of direct mail or the presence and stability of the
print product. By addressing the fragmentation, the multiple ways in which Yellowbook can generate
leads is at an all time high. Your success is a testament to your ability to skillfully use all of the tools in
your Yellowbook360 toolbox.
Yellowbook's President's Club program has a rich tradition of recognizing and rewarding overachievers.
You have achieved the celebrated President's Club Platinum Award which recognizes the top echelon of
our sales performers throughout the Yellowbook organization.
As a President's Club Platinum winner you are entitled to receive $2,000 to use at your discretion, along
with 3 pre-approved vacation days. In addition you will also receive a gift award and have your business
cards embossed with the President's Club logo.
Thank you for a great year!
- -- --------
Joe Walsh