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Startup Outsourcing Jim Moran | @jdmoran General Assembly: Thursday, June 22
Why Outsource?
Why Outsource? Outsourcing is about adding leverage to  Current FTEs
Pro vs Con Pro 1:  Talent
Pro vs Con Pro 2:  Speed
Pro vs Con Pro 3:  Culture
Pro vs Con Pro 4:  Deferral
Pro vs Con Pro 4:  Deferral
Pro vs Con Con 1:  Cost (per hour)
Pro vs Con Con 2:  Difficulty
What to outsource
Org Chart of the Future
Where Outsourcing Failed Me Product Design PR HR Marketing
Good For Outsourcing Repeating Verifiable Well Defined Non-Core
Outsourcing Decision Self Hire Core Consult Outsource Non-Core One-Time Repeating
How to outsource
What to Use?
Elance/Odesk: Low Touch Pro: Cheap Pro: Large worker base Con: Low Skill
Elance/Odesk: Low Touch
Solvate: High Touch Pro: High Skill Pro: Customer Service Con: $$$
Solvate: High Touch
Mech. Turk: No Touch/Cloud Pro: Cheap Pro: Scalable Con: Very Low Skill Con: Difficult to Train
Mech. Turk: No Touch/Cloud
Outsourcing Decision Specialist High Training Low Training High Skill Low Skill
Hiring Best Practices Trials Ratings References (Who)
Structuring Best Practices Self-Improving Recursion Metrics Transparent Redundancy
Legal Issues W-9s IP Assignment Consulting Agreements
In the Wild
Pranks Blog Fans FollowCloud Remarketing Phone Call
Good Place to Start Usability Feedback Data Entry/QA Customer Service Phone Surveying
Good Examples
Great Resources behind-the-enemy-lines.blogspot.com blog.crowdflower.com
We’re Hiring @jdmoran | jim@yipit.com ***We Are Hiring***

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