Pack Light: Changes in Technical Services Staffing & Workflow
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The document discusses changes in technical services staffing and workflows at libraries. It recommends eliminating low-value tasks like manual transcription, item-by-item decisions, redundant systems, and procedures that introduce error. Some specific suggestions are to stop routing print journals if they are available online, automate repetitive tasks using macros and scripts, and review workflows to identify those that are no longer needed. The talk encourages focusing resources on critical tasks and leveraging automation through batch processing and third-party applications.
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Pack Light: Changes in Technical Services Staffing & Workflow
- 1. Pack Light: Changes in Technical Services Staffing & Workflow Becky Yoose Bibliographic Systems Librarian Miami University
- 2. Paris 2008
- 3. What they packed What I packed
- 15. Thank you & Questions Becky Yoose Bibliographic Systems Librarian Miami University yoosebj@muohio.edu Twitter: yo_bj Heavy Light
Notas del editor
- Brief explanation about the “pack light.” March 2008 went to Paris with other library students. We were poor at the time so we relied on the public transportation system.
- Observation of what people packed. Which one had an easier time navigating the European public transportation system?
- How can this rule be applied to Technical Services departments?
- Screenshot of partial list of all the tasks we do in our department. Sit down with everyone in the department and list off all major tasks. Get specific – don’t just list “cataloging.” What levels of cataloging do you do? What formats do you catalog? And so forth. For our department, we brainstormed a bit, unsorted list of the tasks we do. Afterwards, I categorized this list using four categories: Acquiring, Organizing, Accessing, and Managing.
- What not to pack – look at list here for guidance.
- Several things that we have either stopped doing in part or entirely.
- One example of how some low hanging fruit may be low value for the department itself, but essential for others in the library.
- Screenshot of planet toc service: http://staff.lib.muohio.edu/~yoosebj/venus/toc/
- Ok, you went through the list and took out the non-mission critical tasks. Congratulations – you’re halfway done! Even though you have identified the activities that must continue in order for the department and the library to meet their missions, chances are that these tasks could use a look-over to see if they are not as efficient as they could be.
- Automation is your friend. Almost anything can be automated at various levels in Technical Services.
- One example on how a major workflow can be automated
- Other things we are currently dealing with. The PDA pilot will definitely change all areas of the department, so we will have to reconfigure and move people around to best deal with the coming workflow changes.
- There are some things we can’t touch due to external factors. For us, university policy affects how we run our acquisitions operation.
- Butterfingers and Reeses