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Libraries, Librarians, and Social Media
Balancing the personal and professional in social networking
Me
Leah L. White

Reader Services Librarian

Northbrook Public Library

Twitter: @leahlibrarian

Tumblr: yolaleah.tumblr.com

FB: facebook.com/yolaleah

Site: leahwhite.weebly.com
Why am I here?
http://www.slideshare.net/btench/becoming-an-agent-of-change-in-your-organization
The Plan

• Why be social?



• What social networks to join?



• Leah’s rules of the internet



• Tips and advice



• The best of the best (according to me)
Why be social?


• Personal



   • Keep in touch



   • Fun!



   • Crowd-source ideas and
     collaborate



   • Good for your career
Why be social?

• Institutional



   • Varies


   • Create meaningful
     relationships with your patrons



   • Remind people about
     services



   • Increase use of services
What to join?                                 OMG SO MANY!

http://www.buzzfeed.com/chrismenning/the-x-all-the-y-meme
The Major Players   Explained with donuts
There are networks for   But not for everyone.



     everything.
What is your goal?   Articulate it. Practice it.
Possible goals

• Do you want to share ideas and get feedback?



  • Facebook, Twitter



• Do you want to be entertained while also creating content?



  • Tumblr, YouTube



• Do you want to find a job or expand your career goals?



  • LinkedIn, Facebook
My favorites for libraries and librarians
Leah’s Rules of the Internet
The Golden Rule   Harsh but true.
Ask yourself, “Could this posting
    Listen to Spiderman.                                              get me fired?” If the answer is
                                                                      yes, then don’t post it.
http://d37nnnqwv9amwr.cloudfront.net/photos/images/original/000/206/250/think%20before%20you%20post.png
The Internet never forgets.


    Remember the “drunken pirate” scandal?


    http://www.nytimes.com/imagepages/2010/07/25/magazine/25privacy-3.html
It just makes them stronger.   And don’t BE the troll.
Definition of a Troll
You are responsible.   Keep your page clean.
Tips and Advice
Dealing with
Inappropriate Content

• Personal



   • Check in with your account 



   • Delete the comment



   • Send a message



• Institutional



   • Have a policy



   • Enforce and follow it
Different sites have   Be a lurker. Learn about the site
                       before you jump in.
 different cultures.
Dos and Don'ts

 • Do
                             • Don’t



   • be yourself
                     • be pushy



   • respond to questions
            • ignore your account



   • participate in memes
            • only post links to your blog
                                        or website

         • #FollowFriday, Friday
           Reads
                     • be mean


   • Share ideas and resources
It's about conversation.   and promoting your brand
More on conversation

• “The biggest mistake we see companies make when they first hit Twitter is to
  think about it as a channel to push out information. In fact, it turns out to be a
  great medium for holding conversations rather than making announcements.”
  (from The Twitter Book by Tim O’Reilly)



• “My tweeting philosophy is to have fun. I think that’s why people enjoy my
  Twitter feed. People are more interested in conversations that have nothing to
  do with books or writing.” - author Victoria Dahl in Publisher’s Weekly
to hide or not to hide   that is the question
The Best of the Best   my favs
Facebook: Lawrence Public Library, Threadless, Northwestern
University Archives
Twitter: Wil Wheaton: @wilw, Toby Greenwalt: @theanalogdivide,
Zappos.com: @Zappos_Service
Tumblr: I Love Charts: ilovecharts.tumblr.com, Morton Grove Public
Library: mgpl.tumblr.com, YouMedia: youmedia.tumblr.com
All things considered

• Don’t be an idiot.



• Articulate your social networking goals.



• Join the networks that help you achieve your goals.



• Have fun!
Thank you!                                  psst follow me! @leahlibrarian

http://www.flickr.com/photos/theilluminated/5386099858/

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Libraries, Librarians, and Social Media, Version 3

  • 1. Libraries, Librarians, and Social Media Balancing the personal and professional in social networking
  • 2. Me Leah L. White Reader Services Librarian Northbrook Public Library Twitter: @leahlibrarian Tumblr: yolaleah.tumblr.com FB: facebook.com/yolaleah Site: leahwhite.weebly.com
  • 3. Why am I here? http://www.slideshare.net/btench/becoming-an-agent-of-change-in-your-organization
  • 4. The Plan • Why be social? • What social networks to join? • Leah’s rules of the internet • Tips and advice • The best of the best (according to me)
  • 5. Why be social? • Personal • Keep in touch • Fun! • Crowd-source ideas and collaborate • Good for your career
  • 6. Why be social? • Institutional • Varies • Create meaningful relationships with your patrons • Remind people about services • Increase use of services
  • 7. What to join? OMG SO MANY! http://www.buzzfeed.com/chrismenning/the-x-all-the-y-meme
  • 8. The Major Players Explained with donuts
  • 9. There are networks for But not for everyone. everything.
  • 10. What is your goal? Articulate it. Practice it.
  • 11. Possible goals • Do you want to share ideas and get feedback? • Facebook, Twitter • Do you want to be entertained while also creating content? • Tumblr, YouTube • Do you want to find a job or expand your career goals? • LinkedIn, Facebook
  • 12. My favorites for libraries and librarians
  • 13. Leah’s Rules of the Internet
  • 14. The Golden Rule Harsh but true.
  • 15. Ask yourself, “Could this posting Listen to Spiderman. get me fired?” If the answer is yes, then don’t post it. http://d37nnnqwv9amwr.cloudfront.net/photos/images/original/000/206/250/think%20before%20you%20post.png
  • 16. The Internet never forgets. Remember the “drunken pirate” scandal? http://www.nytimes.com/imagepages/2010/07/25/magazine/25privacy-3.html
  • 17. It just makes them stronger. And don’t BE the troll.
  • 19. You are responsible. Keep your page clean.
  • 21. Dealing with Inappropriate Content • Personal • Check in with your account • Delete the comment • Send a message • Institutional • Have a policy • Enforce and follow it
  • 22. Different sites have Be a lurker. Learn about the site before you jump in. different cultures.
  • 23. Dos and Don'ts • Do • Don’t • be yourself • be pushy • respond to questions • ignore your account • participate in memes • only post links to your blog or website • #FollowFriday, Friday Reads • be mean • Share ideas and resources
  • 24. It's about conversation. and promoting your brand
  • 25. More on conversation • “The biggest mistake we see companies make when they first hit Twitter is to think about it as a channel to push out information. In fact, it turns out to be a great medium for holding conversations rather than making announcements.” (from The Twitter Book by Tim O’Reilly) • “My tweeting philosophy is to have fun. I think that’s why people enjoy my Twitter feed. People are more interested in conversations that have nothing to do with books or writing.” - author Victoria Dahl in Publisher’s Weekly
  • 26. to hide or not to hide that is the question
  • 27. The Best of the Best my favs
  • 28. Facebook: Lawrence Public Library, Threadless, Northwestern University Archives
  • 29. Twitter: Wil Wheaton: @wilw, Toby Greenwalt: @theanalogdivide, Zappos.com: @Zappos_Service
  • 30. Tumblr: I Love Charts: ilovecharts.tumblr.com, Morton Grove Public Library: mgpl.tumblr.com, YouMedia: youmedia.tumblr.com
  • 31. All things considered • Don’t be an idiot. • Articulate your social networking goals. • Join the networks that help you achieve your goals. • Have fun!
  • 32. Thank you! psst follow me! @leahlibrarian http://www.flickr.com/photos/theilluminated/5386099858/