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YOU AND THE TWC
How to manage your unemployment tax liability
TODAY’S TALK
TODAY’S TALK

• What  unemployment tax is and how liability is
 established
TODAY’S TALK

• What  unemployment tax is and how liability is
 established

• How   someone becomes eligible for benefits
TODAY’S TALK

• What  unemployment tax is and how liability is
 established

• How   someone becomes eligible for benefits

• What   you can do to reduce your exposure
TODAY’S TALK


  Why bother?
TODAY’S TALK

Because a Two Point increase in your rate
  can cost you $180 per employee
         annually for 3 Years
UNEMPLOYMENT TAX
UNEMPLOYMENT TAX

What it is
UNEMPLOYMENT TAX

What it is

A fixed percentage (your rate) of the first $9000 of an
employee’s wages
UNEMPLOYMENT TAX

What it is

A fixed percentage (your rate) of the first $9000 of an
employee’s wages

Paid quarterly until the $9000 earnings maximum is
met
UNEMPLOYMENT TAX
UNEMPLOYMENT TAX

How liability is established
UNEMPLOYMENT TAX

How liability is established

Rate is set annually
UNEMPLOYMENT TAX

How liability is established

Rate is set annually

Rate is based on assessments and charge-backs to
your account for the previous 36 months
A PERSON RECEIVES BENEFITS WHEN...
A PERSON RECEIVES BENEFITS WHEN...


   Under certain conditions, he/she becomes
   unemployed
A PERSON RECEIVES BENEFITS WHEN...


   Under certain conditions, he/she becomes
   unemployed

    ➡   Excludes misconduct
MISCONDUCT DEFINED
source: Texas Workforce Commission Website, retrieved August 1, 2010




           http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
MISCONDUCT DEFINED
     source: Texas Workforce Commission Website, retrieved August 1, 2010


•   mismanagement of a position of employment by action or
    inaction




                http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
MISCONDUCT DEFINED
    source: Texas Workforce Commission Website, retrieved August 1, 2010


• mismanagement of a position of employment by action or
  inaction
• neglect that places in jeopardy the lives or property of others




               http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
MISCONDUCT DEFINED
    source: Texas Workforce Commission Website, retrieved August 1, 2010


• mismanagement of a position of employment by action or
  inaction
• neglect that places in jeopardy the lives or property of others
• intentional wrongdoing or malfeasance




               http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
MISCONDUCT DEFINED
     source: Texas Workforce Commission Website, retrieved August 1, 2010


• mismanagement of a position of employment by action or
  inaction
• neglect that places in jeopardy the lives or property of others
• intentional wrongdoing or malfeasance


•   violation of a policy or rule adopted to ensure
    orderly work and the safety of employees


                http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
MISCONDUCT ALWAYS COMES
      DOWN TO THIS:
MISCONDUCT ALWAYS COMES
           DOWN TO THIS:

•   Did the applicant know or should they have known about the
    broken rule?
MISCONDUCT ALWAYS COMES
           DOWN TO THIS:

•   Did the applicant know or should they have known about the
    broken rule?

    AND
MISCONDUCT ALWAYS COMES
           DOWN TO THIS:

•   Did the applicant know or should they have known about the
    broken rule?

    AND

•   Did the applicant know or should they have known that a
    violation could lead to termination?
YES, IT’S AT WILL EMPLOYMENT.
But you still have potential Federal and State Liability.
Ensure the applicant understands
  the rules and consequences.
Ensure the applicant understands
  the rules and consequences.

Maintain appropriate documentation.
THE APPLICATION




          Application
THE APPLICATION
• It’s   a contract.




                         Application
THE APPLICATION
• It’s   a contract.
  -   Work status (full vs. part time)




                                         Application
THE APPLICATION
• It’s   a contract.
  -   Work status (full vs. part time)
  -   Work schedules (days & hours
      available/not available for work, OT, etc.)




                                                    Application
THE APPLICATION
• It’s   a contract.
  - Work status (full vs. part time)
  - Work schedules (days & hours
    available/not available for work, OT, etc.)
  - Physical ability to perform job




                                                  Application
THE APPLICATION
• It’s   a contract.
  - Work status (full vs. part time)
  - Work schedules (days & hours
    available/not available for work, OT, etc.)
  - Physical ability to perform job
  - Availability of transportation




                                                  Application
THE APPLICATION
• It’s   a contract.
  - Work status (full vs. part time)
  - Work schedules (days & hours
    available/not available for work, OT, etc.)
  - Physical ability to perform job
  - Availability of transportation

• Once  signed, it becomes the basis
  of your relationship.
                                                  Application
THE APPLICATION
• It’s   a contract.
  - Work status (full vs. part time)
  - Work schedules (days & hours
    available/not available for work, OT, etc.)
  - Physical ability to perform job
  - Availability of transportation

• Once  signed, it becomes the basis
  of your relationship.
• Customize it to meet your                       Application
  business needs
THE EMPLOYEE HANDBOOK


              Employee
              Handbook


             Application
THE EMPLOYEE HANDBOOK
• The   rule book for work


                              Employee
                              Handbook


                             Application
THE EMPLOYEE HANDBOOK
• The rule book for work
• Should always include:


                            Employee
                            Handbook


                           Application
THE EMPLOYEE HANDBOOK
• The rule book for work
• Should always include:
 -   Rules of conduct and performance
     that, if violated, could cause a person    Employee
     to lose their job with and/or without      Handbook
     prior warning

                                               Application
THE EMPLOYEE HANDBOOK
• The rule book for work
• Should always include:
 - Rules of conduct and performance
   that, if violated, could cause a person    Employee
   to lose their job with and/or without      Handbook
   prior warning
 - An acknowledgement, when signed
   by new hire, attesting to their receipt   Application
   and understanding of the rules
THE ORIENTATION

           Orientation

           Employee
           Handbook


          Application
THE ORIENTATION

• Your   last opportunity to              Orientation
 -   discuss the handbook and any rules
     or points of emphasis                 Employee
                                           Handbook


                                          Application
THE ORIENTATION

• Your   last opportunity to            Orientation
 - discuss the handbook and any rules
   or points of emphasis                 Employee
 - confirm understanding of the rules     Handbook
   and your expectations
                                        Application
HOW TO DOCUMENT
  Everything must be in writing.
HOW TO DOCUMENT
              Everything must be in writing.


1. Cite the rule that was broken.
HOW TO DOCUMENT
              Everything must be in writing.


1. Cite the rule that was broken.
2. Reference the handbook and the employee’s acknowledgment.
HOW TO DOCUMENT
              Everything must be in writing.


1. Cite the rule that was broken.
2. Reference the handbook and the employee’s acknowledgment.
3. Detail the relevant incident and include specific actions/words.
HOW TO DOCUMENT
              Everything must be in writing.


1. Cite the rule that was broken.
2. Reference the handbook and the employee’s acknowledgment.
3. Detail the relevant incident and include specific actions/words.
4. Outline the consequences of another occurrence (potential
   termination).
HOW TO DOCUMENT
              Everything must be in writing.


1. Cite the rule that was broken.
2. Reference the handbook and the employee’s acknowledgment.
3. Detail the relevant incident and include specific actions/words.
4. Outline the consequences of another occurrence (potential
   termination).
5. Have the employee acknowledge receipt of the
   communication in writing.
MISCONDUCT REVISITED
MISCONDUCT REVISITED
Did the applicant know
    about the rule?
MISCONDUCT REVISITED
    Did the applicant know
        about the rule?

✓   You have a signed application,
MISCONDUCT REVISITED
    Did the applicant know
        about the rule?

✓   You have a signed application,
✓   a handbook with signed
    acknowledgment from the
    applicant.
MISCONDUCT REVISITED
    Did the applicant know
        about the rule?

✓   You have a signed application,
✓   a handbook with signed
    acknowledgment from the
    applicant.
✓   and acknowledgement of
    orientation in which the rules
    were discussed.
MISCONDUCT REVISITED
    Did the applicant know           Did they know about
        about the rule?               the consequences?

✓   You have a signed application,
✓   a handbook with signed
    acknowledgment from the
    applicant.
✓   and acknowledgement of
    orientation in which the rules
    were discussed.
MISCONDUCT REVISITED
    Did the applicant know               Did they know about
        about the rule?                   the consequences?

✓   You have a signed application,   ✓   You have a signed copy of
✓   a handbook with signed
                                         the communication of
    acknowledgment from the              consequences, indicating
    applicant.                           acknowledgement.
✓   and acknowledgement of
    orientation in which the rules
    were discussed.
YOU AND YOUR LIABILITY
YOU AND YOUR LIABILITY

• Liability   is based on the Employee’s Base Period
YOU AND YOUR LIABILITY

• Liability   is based on the Employee’s Base Period

• Base   period is defined by

  • The first four of the last five completed calendar
    quarters of employment preceding the claim
YOU AND YOUR LIABILITY


                  more applicable version:

Your liability for any employee begins on the first day of the
                  second full calendar quarter.
YOU AND YOUR LIABILITY


                  more applicable version:

Your liability for any employee begins on the first day of the
                  second full calendar quarter.


    You have 91-179 days to evaluate any new hire.
MISCONDUCT RE-REVISITED
MISCONDUCT RE-REVISITED

  Fantasy
MISCONDUCT RE-REVISITED

       Fantasy

You want to terminate
someone for
incompetence
MISCONDUCT RE-REVISITED

       Fantasy

You want to terminate
someone for
incompetence

You cannot.
MISCONDUCT RE-REVISITED

          Fantasy

You want to terminate
someone for
incompetence

You cannot.
If they are incompetent, why did
you hire and keep them?
MISCONDUCT RE-REVISITED

          Fantasy                  Fact

You want to terminate
someone for
incompetence

You cannot.
If they are incompetent, why did
you hire and keep them?
MISCONDUCT RE-REVISITED

          Fantasy                                Fact

You want to terminate              ✓   You can terminate
someone for                            someone for failing to
incompetence                           perform in a manner of
                                       which he/she is capable.
You cannot.
If they are incompetent, why did
you hire and keep them?
REMEMBER
REMEMBER
• When  you are notified of a TWC Claim, the most important
 thing you can do is respond within the provided time frame.
REMEMBER
• When  you are notified of a TWC Claim, the most important
 thing you can do is respond within the provided time frame.

• Respond with the documentation at your disposal. Verbal
 warnings are okay as long as they are documented in writing.
REMEMBER
• When  you are notified of a TWC Claim, the most important
 thing you can do is respond within the provided time frame.

• Respond with the documentation at your disposal. Verbal
 warnings are okay as long as they are documented in writing.

• Ask   for help – even if it’s from the TWC.
REMEMBER
• When  you are notified of a TWC Claim, the most important
 thing you can do is respond within the provided time frame.

• Respond with the documentation at your disposal. Verbal
 warnings are okay as long as they are documented in writing.

• Ask   for help – even if it’s from the TWC.


          It’s all about the documentation.
THE BEST RESOURCE NO ONE
 KNOWS ABOUT (OR USES)
THE BEST RESOURCE NO ONE
 KNOWS ABOUT (OR USES)
       The TWC
THE BEST RESOURCE NO ONE
 KNOWS ABOUT (OR USES)
           The TWC



   Labor
THE BEST RESOURCE NO ONE
 KNOWS ABOUT (OR USES)
           The TWC



   Labor             Public
THE BEST RESOURCE NO ONE
 KNOWS ABOUT (OR USES)
           The TWC



   Labor   Employers   Public
THE BEST RESOURCE NO ONE
 KNOWS ABOUT (OR USES)
            The TWC



   Labor      Employers          Public
    a team of lawyers is standing by at:
           (800) 832-9394
FINALLY
FINALLY

• History tells us that on the first day of work, a new
 hire’s behavior is the best it will ever be.
FINALLY

• History tells us that on the first day of work, a new
 hire’s behavior is the best it will ever be.

• Look   for early warning signs and address them ASAP.
FINALLY

• History tells us that on the first day of work, a new
 hire’s behavior is the best it will ever be.

• Look   for early warning signs and address them ASAP.

• Make   your cuts before you incur liability.
Thank you




john.pate@lsscreen.com

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Texas.workforce.commission explained.john.pate.ls screening

  • 1. YOU AND THE TWC How to manage your unemployment tax liability
  • 3. TODAY’S TALK • What unemployment tax is and how liability is established
  • 4. TODAY’S TALK • What unemployment tax is and how liability is established • How someone becomes eligible for benefits
  • 5. TODAY’S TALK • What unemployment tax is and how liability is established • How someone becomes eligible for benefits • What you can do to reduce your exposure
  • 6. TODAY’S TALK Why bother?
  • 7. TODAY’S TALK Because a Two Point increase in your rate can cost you $180 per employee annually for 3 Years
  • 10. UNEMPLOYMENT TAX What it is A fixed percentage (your rate) of the first $9000 of an employee’s wages
  • 11. UNEMPLOYMENT TAX What it is A fixed percentage (your rate) of the first $9000 of an employee’s wages Paid quarterly until the $9000 earnings maximum is met
  • 14. UNEMPLOYMENT TAX How liability is established Rate is set annually
  • 15. UNEMPLOYMENT TAX How liability is established Rate is set annually Rate is based on assessments and charge-backs to your account for the previous 36 months
  • 16. A PERSON RECEIVES BENEFITS WHEN...
  • 17. A PERSON RECEIVES BENEFITS WHEN... Under certain conditions, he/she becomes unemployed
  • 18. A PERSON RECEIVES BENEFITS WHEN... Under certain conditions, he/she becomes unemployed ➡ Excludes misconduct
  • 19. MISCONDUCT DEFINED source: Texas Workforce Commission Website, retrieved August 1, 2010 http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
  • 20. MISCONDUCT DEFINED source: Texas Workforce Commission Website, retrieved August 1, 2010 • mismanagement of a position of employment by action or inaction http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
  • 21. MISCONDUCT DEFINED source: Texas Workforce Commission Website, retrieved August 1, 2010 • mismanagement of a position of employment by action or inaction • neglect that places in jeopardy the lives or property of others http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
  • 22. MISCONDUCT DEFINED source: Texas Workforce Commission Website, retrieved August 1, 2010 • mismanagement of a position of employment by action or inaction • neglect that places in jeopardy the lives or property of others • intentional wrongdoing or malfeasance http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
  • 23. MISCONDUCT DEFINED source: Texas Workforce Commission Website, retrieved August 1, 2010 • mismanagement of a position of employment by action or inaction • neglect that places in jeopardy the lives or property of others • intentional wrongdoing or malfeasance • violation of a policy or rule adopted to ensure orderly work and the safety of employees http://www.twc.state.tx.us/ui/bnfts/employer2.html#misconduct
  • 24. MISCONDUCT ALWAYS COMES DOWN TO THIS:
  • 25. MISCONDUCT ALWAYS COMES DOWN TO THIS: • Did the applicant know or should they have known about the broken rule?
  • 26. MISCONDUCT ALWAYS COMES DOWN TO THIS: • Did the applicant know or should they have known about the broken rule? AND
  • 27. MISCONDUCT ALWAYS COMES DOWN TO THIS: • Did the applicant know or should they have known about the broken rule? AND • Did the applicant know or should they have known that a violation could lead to termination?
  • 28. YES, IT’S AT WILL EMPLOYMENT. But you still have potential Federal and State Liability.
  • 29. Ensure the applicant understands the rules and consequences.
  • 30. Ensure the applicant understands the rules and consequences. Maintain appropriate documentation.
  • 31. THE APPLICATION Application
  • 32. THE APPLICATION • It’s a contract. Application
  • 33. THE APPLICATION • It’s a contract. - Work status (full vs. part time) Application
  • 34. THE APPLICATION • It’s a contract. - Work status (full vs. part time) - Work schedules (days & hours available/not available for work, OT, etc.) Application
  • 35. THE APPLICATION • It’s a contract. - Work status (full vs. part time) - Work schedules (days & hours available/not available for work, OT, etc.) - Physical ability to perform job Application
  • 36. THE APPLICATION • It’s a contract. - Work status (full vs. part time) - Work schedules (days & hours available/not available for work, OT, etc.) - Physical ability to perform job - Availability of transportation Application
  • 37. THE APPLICATION • It’s a contract. - Work status (full vs. part time) - Work schedules (days & hours available/not available for work, OT, etc.) - Physical ability to perform job - Availability of transportation • Once signed, it becomes the basis of your relationship. Application
  • 38. THE APPLICATION • It’s a contract. - Work status (full vs. part time) - Work schedules (days & hours available/not available for work, OT, etc.) - Physical ability to perform job - Availability of transportation • Once signed, it becomes the basis of your relationship. • Customize it to meet your Application business needs
  • 39. THE EMPLOYEE HANDBOOK Employee Handbook Application
  • 40. THE EMPLOYEE HANDBOOK • The rule book for work Employee Handbook Application
  • 41. THE EMPLOYEE HANDBOOK • The rule book for work • Should always include: Employee Handbook Application
  • 42. THE EMPLOYEE HANDBOOK • The rule book for work • Should always include: - Rules of conduct and performance that, if violated, could cause a person Employee to lose their job with and/or without Handbook prior warning Application
  • 43. THE EMPLOYEE HANDBOOK • The rule book for work • Should always include: - Rules of conduct and performance that, if violated, could cause a person Employee to lose their job with and/or without Handbook prior warning - An acknowledgement, when signed by new hire, attesting to their receipt Application and understanding of the rules
  • 44. THE ORIENTATION Orientation Employee Handbook Application
  • 45. THE ORIENTATION • Your last opportunity to Orientation - discuss the handbook and any rules or points of emphasis Employee Handbook Application
  • 46. THE ORIENTATION • Your last opportunity to Orientation - discuss the handbook and any rules or points of emphasis Employee - confirm understanding of the rules Handbook and your expectations Application
  • 47. HOW TO DOCUMENT Everything must be in writing.
  • 48. HOW TO DOCUMENT Everything must be in writing. 1. Cite the rule that was broken.
  • 49. HOW TO DOCUMENT Everything must be in writing. 1. Cite the rule that was broken. 2. Reference the handbook and the employee’s acknowledgment.
  • 50. HOW TO DOCUMENT Everything must be in writing. 1. Cite the rule that was broken. 2. Reference the handbook and the employee’s acknowledgment. 3. Detail the relevant incident and include specific actions/words.
  • 51. HOW TO DOCUMENT Everything must be in writing. 1. Cite the rule that was broken. 2. Reference the handbook and the employee’s acknowledgment. 3. Detail the relevant incident and include specific actions/words. 4. Outline the consequences of another occurrence (potential termination).
  • 52. HOW TO DOCUMENT Everything must be in writing. 1. Cite the rule that was broken. 2. Reference the handbook and the employee’s acknowledgment. 3. Detail the relevant incident and include specific actions/words. 4. Outline the consequences of another occurrence (potential termination). 5. Have the employee acknowledge receipt of the communication in writing.
  • 54. MISCONDUCT REVISITED Did the applicant know about the rule?
  • 55. MISCONDUCT REVISITED Did the applicant know about the rule? ✓ You have a signed application,
  • 56. MISCONDUCT REVISITED Did the applicant know about the rule? ✓ You have a signed application, ✓ a handbook with signed acknowledgment from the applicant.
  • 57. MISCONDUCT REVISITED Did the applicant know about the rule? ✓ You have a signed application, ✓ a handbook with signed acknowledgment from the applicant. ✓ and acknowledgement of orientation in which the rules were discussed.
  • 58. MISCONDUCT REVISITED Did the applicant know Did they know about about the rule? the consequences? ✓ You have a signed application, ✓ a handbook with signed acknowledgment from the applicant. ✓ and acknowledgement of orientation in which the rules were discussed.
  • 59. MISCONDUCT REVISITED Did the applicant know Did they know about about the rule? the consequences? ✓ You have a signed application, ✓ You have a signed copy of ✓ a handbook with signed the communication of acknowledgment from the consequences, indicating applicant. acknowledgement. ✓ and acknowledgement of orientation in which the rules were discussed.
  • 60. YOU AND YOUR LIABILITY
  • 61. YOU AND YOUR LIABILITY • Liability is based on the Employee’s Base Period
  • 62. YOU AND YOUR LIABILITY • Liability is based on the Employee’s Base Period • Base period is defined by • The first four of the last five completed calendar quarters of employment preceding the claim
  • 63. YOU AND YOUR LIABILITY more applicable version: Your liability for any employee begins on the first day of the second full calendar quarter.
  • 64. YOU AND YOUR LIABILITY more applicable version: Your liability for any employee begins on the first day of the second full calendar quarter. You have 91-179 days to evaluate any new hire.
  • 67. MISCONDUCT RE-REVISITED Fantasy You want to terminate someone for incompetence
  • 68. MISCONDUCT RE-REVISITED Fantasy You want to terminate someone for incompetence You cannot.
  • 69. MISCONDUCT RE-REVISITED Fantasy You want to terminate someone for incompetence You cannot. If they are incompetent, why did you hire and keep them?
  • 70. MISCONDUCT RE-REVISITED Fantasy Fact You want to terminate someone for incompetence You cannot. If they are incompetent, why did you hire and keep them?
  • 71. MISCONDUCT RE-REVISITED Fantasy Fact You want to terminate ✓ You can terminate someone for someone for failing to incompetence perform in a manner of which he/she is capable. You cannot. If they are incompetent, why did you hire and keep them?
  • 73. REMEMBER • When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame.
  • 74. REMEMBER • When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame. • Respond with the documentation at your disposal. Verbal warnings are okay as long as they are documented in writing.
  • 75. REMEMBER • When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame. • Respond with the documentation at your disposal. Verbal warnings are okay as long as they are documented in writing. • Ask for help – even if it’s from the TWC.
  • 76. REMEMBER • When you are notified of a TWC Claim, the most important thing you can do is respond within the provided time frame. • Respond with the documentation at your disposal. Verbal warnings are okay as long as they are documented in writing. • Ask for help – even if it’s from the TWC. It’s all about the documentation.
  • 77. THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES)
  • 78. THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES) The TWC
  • 79. THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES) The TWC Labor
  • 80. THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES) The TWC Labor Public
  • 81. THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES) The TWC Labor Employers Public
  • 82. THE BEST RESOURCE NO ONE KNOWS ABOUT (OR USES) The TWC Labor Employers Public a team of lawyers is standing by at: (800) 832-9394
  • 84. FINALLY • History tells us that on the first day of work, a new hire’s behavior is the best it will ever be.
  • 85. FINALLY • History tells us that on the first day of work, a new hire’s behavior is the best it will ever be. • Look for early warning signs and address them ASAP.
  • 86. FINALLY • History tells us that on the first day of work, a new hire’s behavior is the best it will ever be. • Look for early warning signs and address them ASAP. • Make your cuts before you incur liability.