1. Course: I/O Psych Summer session 1
Professor: Joseph Morrissey
Name: Ying-Ling Zhu

2. Cooper, R. B., & Jayatilaka, B. (2006). Group Creativity: The Effects of Extrinsic,
Intrinsic, and Obligation Motivations. Creativity Research Journal, 18(2), 153-172.
Two types of motivation
1….Intrinsic MotivationOut of LOVE
2….Extrinsic Motivation
-Competition
-Someone watching
-Incentives!

3. WEINER, B. (2010). The Development of an Attribution-Based Theory of
Motivation: A History of Ideas.Educational Psychologist, 45(1), 28-36.
doi:10.1080/00461520903433596
Julian Rotter: (born 22 October 1916) is an American Psychologist
 Locus of control
-high internal locus of control
VS.
-high external locus of control

4. Fritz Heider: whose work was related to the Gestalt school.
- Famous for: the creation of the balance theory and the
attribution theory
Three types of attribution!!!
1. Explanatory attribution
2. Predictive attribution
3. Interpersonal attribution

5. Bernerd Weiner: cognitive psychologist
-Published 15 books and many articles
-Professor of UCLA
Difficult taskinternal causal locus for the successhigh pride
Easy task external causal locus for the successlow pride
VS

6. Employee Motivation the Ritz-Carlton Way
The Ritz-Carlton Company, L.L.C operates hotels and resorts. Its
amenities include guest rooms, suites, restaurants, bars, a spa,
meetings, and golf facilities, as well as facilities for weddings and
social celebrations. The company was founded in 1983 and is
headquartered in Chevy Chase, Maryland with sales offices in
Atlanta, Chicago, Dubai, Frankfurt, Hong Kong, London, Los
Angeles, New York, Shanghai, Singapore, Tokyo, and Washington
D.C. It has hotels in Bahrain, Cayman Islands, Chile, China, Egypt,
Germany, Indonesia, Ireland, Italy, Jamaica, Japan, Korea,
Malaysia, Mexico, Portugal, Puerto Rico, Qatar, Russia, Singapore,
Spain, Turkey, Canada, Saudi Arabia, the United Arab Emirates,

8. Cont’d
5 ways the Ritz-Calton Company motivate their employees
1) Share "wow stories.“
2) Demonstrate passion
3) Sell the benefit.
4) Ask for feedback.
5) Praise effectively
Gallo, Carmine. (2008, February 29). Employee motivation the ritz-carlton way.COMMUNICATIONS,
Retrieved from http://www.businessweek.com/smallbiz/content/feb2008/sb20080229_347490.htm