NKUHT 2014 | F&B Cost Control Case Study ICAP NKUHT
1. F&B Cost Control
by Ms Jennifer Chen
Zack 4991C015
Vita 4991C001
Rex 4991C004
Joyce 4991C005
Sally 4991C009
Nancy 4991C011
Brian 4991C012
Alex 50211025
21st May 2014
2. Research Subject:
Chef Teng Chain-Restaurant
Case Study:
Impact of Price Hiking on F&B
and Its Counter Measurements
3. Company’s Introduction
Founded at 1984
Local Cuisine with French Style Cooking
Company's Motto: Service with Conscience and Moral
9 outlets.
NTD 240 million in year 2013
4. Utility Analysis
Utility Price Index Rate of Change for Utility Index (%)
2010 2011 2012 2013 2014 Year 2010 2011 2012 2013 2014
76.02 93.07 109.3 108.1 103.7
Dubai
Crude Oil
Constant
22.43 43.78 42.2 36.41
12.08 12.08 12.08 12.08 12.8 Water 0 0 0 0
2.73 2.76 2.76 2.72 2.86 Electricity 1.099 1.099 -0.366 4.762
Mean 7.84 14.95 13.94 13.72
11. 0
5
10
15
20
25
30
35
2010 2011 2012 2013 2014
RateofChangeforMenuPricing(%)
Time Length
Chart of Menu Index
枸杞高麗菜 番茄滑蛋 乾煸四季豆 金針燴鮑菇 豆豉秀珍菇
油燜筍 宮保雞丁 三杯雞 丁香小魚 青龍小卷
蜜汁珍珠蟹 蹄膀 Mean
12. Relationship between Utility Index, Ingredient Index and Menu Index
-5
0
5
10
15
20
2010 2011 2012 2013 2014
RateofChange(%)
Time Length
Comparism of Indices
Utility Vegetable Meats Menu
13. Raising Selling Price
Timing
Customers loyalty
Introducing promotion as price raising
Increase of high population dish to encourage low population dish selling
Raising less frequent, greater amount
15. Establishment of Commissary Kitchen
Control food cost percentage
Cutting down human resources cost
Saving utility expenses
Mass Production
Big storage space
Efficiency
Bulk ordering
Standardized quality
16. Technology Spearhead Future World
Energy Efficient Electricity Consumption
Greater production, faster, more energy saving
Renewable Heat Technology
E-marketing
E-commerce