Recruiters play a vital role in designing and implementing the referral program & many of the rules that govern employee referrals are created by them in the interest of ensuring a smooth functioning of the referral program. ZALP has defined 4 unwritten rules of an employee referral program for recruiters which clearly defines expectations that both the organization and employees have from recruiters in the smooth running of the referral program.

1. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
4 Unwritten Rules of an
Employee Referral
Program : Recruiters

2. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
Recruiters play a vital role in designing and implementing the referral program,
many of the rules that govern employee referrals are created by them in the
interest of ensuring a smooth functioning of the referral program.
Most of the rules that exist in referral programs relate to the modalities of
payment of referral rewards and eligibility for participation in referral programs.
There also exist however an unwritten body of rules, more in terms of
expectations that both the organization and employees have from recruiters in
the smooth running of the referral program.
INTRODUCTION

3. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
Below is a list of the key unwritten rules that pertain to role of
recruiters in employee referral programs:

4. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
Recruiters are responsible for giving priority to employee referrals. This means
that referrals from employees need to be fast tracked through the recruitment
process through preferential screening and scheduling of interviews, as coming
from a trusted source they carry a significantly higher probability of being hired.
Take ownership of the program
Value every referral
Recruiters are expected to ensure that referral candidates are accorded proper
courtesy and respect when appearing for interview as they come highly
recommended from a trusted source. They should take care to inform them about
the steps involved in the recruiting process well in advance and ensure that there
are no unpleasant surprises in store for them.

5. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
Recruiters are expected to revert to employees with feedback on their referrals
within 2-3 working days. This is a very important but often neglected expectation
as recruiters assume that employees will be updated by the referral regarding the
interview status.
However, an employee still expects to hear the official word from the organization
on the status of his referral. Especially in cases where the referral has been
rejected by the organization, recruiters simply do not think it important to let the
employee know the reasons for the rejection.
This leaves the employee second guessing the reasons and leads to employee
disenchantment from the referral program.
Be responsive

6. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
Recruiters are responsible for ensuring that employee referral bonus is released on
time and as per the payment schedule mentioned in the referral program. Any
delays in paying out the referral bonus or paying wrong bonuses can create
unnecessary confusion leading to employees moving away from the referral
program.
Pay referral bonuses on time

7. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
It is important for recruiters to be fully aware of the vital role they
play in harnessing the employee referral program and ensure that
they stand up to the expectations of the role to make their referral
program a success.

8. 4 Unwritten Rulesofan EmployeeReferral
Program:Recruiters
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