2. One minute manager symbol, a one minute readout from the face of a modern digital watch
is intended to remind each of us to take a minute out of our day to look into the faces of
the people we manage , and to realize that they are our most important resources.
People is the most important part in business succeed, without them we can’t feel the
greatest feeling of success .
Best philosophy is people to produce valuable results and feel good about themselves
The one minutes manager is a simple compilation of what many wise people have taught us
and what we have learned ourselves , recognizing the importance of these sources of
wisdom also the people who work with , will look at you as one of their sources of wisdom
The one minute manager is someone who gets good results without taking much time
The one minute manager ( people they are used the 3 secrets of one minute manager) they are promoted
more frequently ,feel less stress and enjoy their work more
3. What kind of a manager would you say you are ?
Chart of managers style
Autocratic Democratic
interest to result interest to people
realistic , profit minded participative , supportive
hard-nosed, bottom-line manager considerate , humanistic
Both are GOOD
Effective Manager
People can manage themselves and the people they work with,
so that both the organization and the people profit from their presence
Productivity is more than just the quantity of work done , it is also the quality
Quality is giving people the product or service they really want and need related with the
pricing and fair profits
4. One Minute Management secrets
One Minute Goal Setting
One Minute Praising
One Minute Reprimand
One Minute Goal Setting is the first one and the foundation for one minute management
Description : one minute manager always makes clear goals , and the responsibility of his
subordinates , and what they are being held accountable for .
once he has told what need to be done or agreed on what needs to be done ,each goal is
recorded on no more than a single page not more than 250 words to express , so we can
read it on one minute, with keeping copy so everything is clear and can periodically check
the progress , may be from three to six goals in all to be easy achieved and this is the
secret of goal and achieve goals
Importance of one minute goal setting is sound like a philosophy of no surprise every one
knows what is expected from the beginning
5. Behavioral Terms is observable and measurable not about attitudes or feelings , when we
describe we should be using the behavioral terms to know the solutions easy
Problem exists if there is a difference between what is actually happening and what desire
to be happening
One Minute Goal Setting is simply :
Agree on your goals
See what good behavior looks like
Write out each of your goals on a single sheet of paper using less than 250 words
Read and re-read each goal ,which requires only a minute or so each time you do it
Take a minute every once in a while out of your day to look at your performance , and
See whether or not your behavior matches your goal.
6. One Minute Praising is catching the subordinates doing something right
Description ; One minute managers knows that it would be a lot easier for people to do well
if they got crystal-clear feedback on how they are doing , he want them to succeed, big
help to the organization and enjoy work environment fair feedback for all will be a big help
for them to plan there career future succeed. Once we catch them doing something right do
The one minute praising with some delight , comes over and makes contact with them that
often includes putting hands on shoulders or briefly touching them in a friendly way to feel
them you are caring
Importance of one minute praising updated performance review we did not have to wait the
annual one, specifies exactly what they did right with sincere and consistent !
Consistent is praising them if performing well and deserve it even if things are not going
well , not doing mistakes , we will responds to where they are not just to where we are at
this time
7. One Minute Praising works well when you :
Tell people up front that you are going to let them know how they are doing
Praise people immediately
Tell people what they did right-be specific
Tell people how good y,feel about what they did right and how it helps the organization
and the other people who work there
Stop for a moment of silence to let them feel how good you feel
Encourage them to do more of the same
Shake hands or touch people in a way that makes it clear that you support their success
in the organization
8. One Minute Reprimand is spending time with subordinates when they are doing something
wrong
Description ; The one minute manager do it if his subordinates have been doing a job for
some times and they know to do it well , with quick responding as soon as we learned
about the mistake , came and confirm the facts share with them how feels about it ,let them
know how competent you thinks usually about them and make sure they understand that
the only reason makes you angry is you so much respecting them, with showing them you
will not welcome that same mistakes again, Usually we gives the reprimand as soon as
something wrong happened , with specifies exactly what did wrong and doesn't attack them
as a person only behavior be fair ,fourth and consistent
Importance of the one minute reprimand will not gives the subordinates chance to
rationalize away of mistake or fixing blame on others , attention of never making that
mistakes again and also as one minute managers we can accept our mistakes even if
reminded by subordinates we all working for goals
9. The One Minute Reprimand works well when you :
Tell people beforehand that you are going to let them know how they are doing and in
no uncertain terms
the first half of the reprimand
Reprimand people immediately
Tell people what they did wrong-be specific
Tell people how you feel about what they did wrong –and in no uncertain terms
Shop for a few seconds of uncomfortable silence to let them feel how you feel
the second half of the reprimand
Shake hands ,or touch them in a way that lets them know you are honestly on their side
Remind them how much you value them
Reaffirm that you think well of them but not of their performance in this situation
Realize that when the reprimand is over, it's over .
10. Why One Minute Manager ? You set one minute goals with people to make sure they know
what they are being held accountable for and what good performance looks like then catch
them doing something right so you can give them a one minute praising and then finally if
they have all the skills to do something right and they don’t you give them a one minute
reprimand
One minute manager philosophy is a way to say that being a manager is not as complicated
as people would have you believe and also managing people doesn't take as long as you’d
think, So when saying one minute management , it might take more than a minute for each
of the key elements like goal setting but it’s just a symbolic terms .and very often it dose
take only a minute .
The power of One Minute Manager ! Good Example
teach a child to speak , suppose you want them saying give me a glass of water , if you
wait until the child said whole sentence , the child would die of thirst so you start off by
saying water,water .. all of a sudden one day the child says waller you jump all over the
place hug and kiss, The child get grandmother on the phone so the child can say waller it
was close to water after a while you only accept the word water and then he begin with
please
We got 2 important things from this example 1st is the power of motivation when we hug
and kiss we encourage child to try saying right word and second is coaching somebody to
become a winner is to catch them doing something right in the beginning approximately
right and gradually moving them towards the desired behavior
11. The power of Touch is a very powerful message and honest, people know immediately
when you touch them whether you care about them or whether you are just trying to find a
new way to manipulate them, Touch the people you manage only when you are giving them
something reassurance , support ,encouragement ..etc
Became a One Minute Manager not because you thought like one or talked like one but
because you behaved like one , You set one minute goals ,You gave One Minute Praising
,You gave One Minute Reprimands and You asked brief ,important questions spoke the
simple truth ,laughed ,worked and enjoyed , and the most important for all You encouraged
people worked with you to do the same
12. The One Minute Manager’s Game Plan , getting greater results in less time by Set goals
,Praise & Reprimand behaviors ,Encourage people , Speak the truth , Laugh , Work
,Enjoy and Encourage the people you work with to do the same as you do !
Set New Goals With Review , Clarify & Agree
on the goals
One Minute Goals
On 1 sheet & read in 1 minute
Goals Achieved
or any part of the goals Goals Not Achieved
Proceed to Go back to goals once
then proceed to
One Minute Praising One Minute Reprimands
Praise the behavior with true feelings Reprimand the behavior with true feelings
Do it soon Do it soon
Be specific Be specific
Tell the person what they did right & Tell the person what they did wrong &
How you feel about it How you feel about it
Encourage the person w true feeling Encourage person with true feeling
Shake hands and Shake hands and
Start
You Win You Lose
Return To StartProceed With Success