19. What best describes your IT role either at home or work? IT User IT Enthusiast IT Technician IT Network Admin Answer the question using the Poll
20. How big is your organisation? Less than 50 computers 51 - 499 computers More than 500 computers Place your name pointer on the appropriate building
32. Match the scenario with the best tool A program that starts automatically crashes your computer when you login. You need to access your child’s PC, but they have changed the administrator’s password You want to give your old laptop to a friend and want to make sure that all your data is deleted. You download and install a Service Pack and then Windows fails to boot. You have malware on your PC and real time scanning doesn’t work You need to access a file on an unbootable / unreadable PC Hotfix uninstall Standalone sweeper AutoRuns Disk Wipe File Explorer Locksmith
33. Answers A program that starts automatically crashes your computer when you login. You need to access your child’s PC, but they have changed the administrator’s password You want to give your old laptop to a friend and want to make sure that all your data is deleted. You download and install a Service Pack and then Windows fails to boot. You have malware on your PC and real time scanning doesn’t work You need to access a file on an unbootable / unreadable PC AutoRuns Locksmith Disk Wipe Hotfix Uninstall Standalone Sweeper File Explorer