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Inspiring tomorrow’s
innovations
The MNC R&D ecosystem in India is in a growth
trajectory again after the brief lull in 2009
 Total Number of MNCs
with R&D Center in India                          There are more than 850 MNC
                              ~850                     R&D centers in India

                                                   Over 100 MNC R&D centers
                 ~500                              have been setup in the last 3
                                                              years

  ~100                                            The number of new setups is
                                                   again in an upward trend
FY 2000          FY 2005        FY 2011


         FACEBOOK                     PANASONIC           STEC (SSD Company)

                           LINKEDIN                   HITACHI
                                                                                   2
Geography: Bangalore continues to be the leader but
NCR is fast catching up
                                                 Distribution of R&D Centers across locations
   Distribution of all R&D Centers by location             set up between 2010 -12
                                        Bangalore
                               40%                     29%

                                            NCR
                                     16%             24%

                                           Others

                           44%                                47%



 Bulk of the new centers are in the Software and Telecom verticals NCR has excellent
 fresh talent pool and in-country movement of talent
Size: Majority of companies who setup centers in the last
 3 years are small companies
                          R&D Companies set up in 2010-12 - 110

                       < USD 500
                      Million – 74%                 40% Software/Internet


                                                      73% North America

USD 500 Million                                   70% of the leadership were
to 1 Billion - 6%
                                                          local hires
                      > USD 1 Billion
                          - 20%


        Competition for Talent in US            Ability to ramp up in India
Verticals: Growth among large MNCs is expected in core
   engineering sectors
                                                          Percentages indicate average R&D HC intensity
                                                          for top 20 companies in each vertical


                            28%
                                                                             Growth
                                         24%
     R&D Intensity




                     Software/Internet              19%         Aerospace
                                                                & Defense   Automotive
                                    Semiconductor Telecom &
                                                                                          Industrial
                                                 Networking
                                                                  8%          8%
                                                                                           6%


                                                    Verticals


           Software is everywhere                 Product to Services              Product to Platform
Note: Outliers from the mean have been excluded
                                                                                                          5
Billion dollar start ups are already here
                            1.2

                                                 InMobi
Market Valuation/ MCAP $B




                                                 Flipkart                                             Info Edge
                            0.8


                                                                                 Make my trip
                                                                                                    Just Dial
                            0.4                                                   One97
                                      Fashion & you

                                      Snapdeal
                            0.0
                                  0                         6                           12                        18
                                                                Years Since Inception

                                       Indian companies                                      2nd Most Important Person
                                       constitute 20% of                                     in Business Insider’s 2012
                                       Top 10                                                “The Mobile Power List”
                                                                         Naveen Tewari
                   2011                                                  Co-Founder & CEO, Inmobi

                                                                                                                          6
Research focus is increasing in universities
40         USD 36 mn
                                                           USD 32 mn
30           Bosch                                            Applied               USD 24 mn
                                    USD 23 mn
                                                              Materials
20           P&G                       Yahoo !                                         Oracle
                                                              Cummins
10            GM                    Analog Devices                                  Mercedes Benz
                                                                Texas
                                                             Instruments
0
          IISc Bangalore             IIT Madras            IIT Bombay                 IIT Delhi
                                  Total Investments in Universities

                                                          IIM A – New annual appraisal for
       IIT Madras - Yahoo! India R&D set
                                                         faculty to give equal weightage to
            up Grid Computing Lab
                                                                research as teaching

                           IIT Kharagpur – Aims at a 2:3 intake ratio at UG to PG
                            (& PhD) level to improve annual sponsored research
                                           output to USD 100 mn

                                                                                                    7
Indian companies have increased their R&D investments

                     XUV 500 Sold more than all other D-segment cars*



                         USD 120 million in 2-wheeler investment
  Mahindra




                       < INR 5000 smartphone with voice recognition


                     Based on technology developed by Bangalore based
                                     startup - Dexetra
  Micromax
Some battles were won and some lost..
   Solid line reporting to center head is thing of the past
              – Matrix is the present and future

           No reliable measures for productivity
                – Teams agree to disagree

                 Glass ceiling finally broken
  - Global roles based on one’s Aspiration and capability

                   Pyramids are long gone
          - Talent structure in all kinds of shapes
We continue to debate the rest…
                  Center head role’s
        – Leaders continue to define their own

     Localization of organization culture and process
    - Based on individual leaders than organization

           Measure for organizational impact
          - Many theories and few solutions

            Role in driving global innovation
             – Success still only in pockets
In spite of a mature R&D ecosystem, very few Global
Innovations have come from India

                           Apple



             Facebook                  Android




                   TesLR           SpaceX
Centers need to solve the current innovation inhibitors

             Talent disengagement at leadership levels 1



             2   India market not yet large enough



                     Competition from other locations    3



             4   Steve Jobs effect



                     Talent competition from start ups   5


                                                             12
There are clear signs of disengagement at leadership
levels
                  Key drivers for attrition at Leadership Levels
   Limited growth opportunities                                             61%

      Monotony of job/different…                           36%

     Inequality in compensation                          33%

 Work-life imbalances and stress              17%

                 Manager issues             11%

             Lack of recognition       3%

     “India center is in auto pilot”
                                            “Next 2 yrs. priority on kids high school
                                                           education”

               “Our head quarters is very happy with what we deliver”
India Market is not yet large compared to China


           Audi Market
           No. of cars sold (June, 2012)
                                             4,000      10 X    193,871

           Aviation Market
           Passenger Capacity
                                             51 mn      6X      290 mn


           Internet penetration              10.2%      4X      38.3%


           Apple sales                     < USD 1 bn   20 X USD 20 bn

           PC Market Shipment               ~ 12 mn     6.5 X   ~74 mn
           (2011) Units



                                                                          14
Strong Competition from other locations
                                                                       Talent Pool Growth in Emerging Cities
                                                                                                                                               Zone of Fast Emerging Cities
                                 128.00
                                                         Zone of Progress                                                Bangalore        9%
                                                                                                         6%
                                                                                      Taipei
                                  64.00

                                                                                                                               8%
                                  32.00                                 Dallas      Greater
                                                                                    4%                                          Pune                         Hyderabad
                                                                                     Manila                                                                     12%
                                                                                      5%    5%                                                       Noida
                                                                       Austin       4%                                                                11%
                                  16.00
                                                                                             Sao Paulo                                             11%
                                                 Eden Prairie                             Selangor   6%                                                Chennai
                                                                  2%        $                          Bucharest            Dublin
                                                                                                                                                         Chengd
                                                                                                            7%                8%
ln Talent Pool Size in 1000’s




                                      8.00
                                                                       Toronto             Cairo          Prague Kyiv                8%                               12%
                                             Oklahom              2%                                                                                                  12%
                                                                                     4%                       6%          7%
                                                        Boulder           3%                    5%                        7%                                Dalian
                                      4.00                                       Buenos Aires                 Bratisla
                                                                                                              va

                                                            Boise          3%
                                      2.00


                                                                Zone of Sub Optimality                                     Zone of Progress
                                      1.00
                                -1%                1%                 3%                  5%                       7%                     9%          11%              13%
                                             Talent pool C.A.G.R (2005-2011)
                                                                                                                                                                              15
Strong Competition from other locations
                                                                       Talent Pool Growth in Emerging Cities
                                                                                                                                              Zone of Fast Emerging Cities
                                 128.00
                                                         Zone of Progress                                                Bangalore       9%
                                                                                                         6%
                                                                                      Taipei
                                  64.00
                                                                                                                   Beijing               Shanghai
                                                                                                                   7%          8%        9%
                                  32.00                                 Dallas      Greater
                                                                                    4%                             Moscow Pune                   Hyderabad
                                                                                     Manila                                         Budapest
                                                                                                                                                   12%
                                                                                      5%    5%                     7% St. Petersburg  10%    Noida
                                                                       Austin       4%                                                   9%          11%
                                  16.00                                                                            7%
                                                                                             Sao Paulo
                                                 Eden Prairie                             Selangor   6%    Mexico City               Xiamen 10% 11% Chennai
                                                                  2%        $                          Bucharest Dublin
                                                                                                                                                        Chengd
                                                                                                            7%     8%
ln Talent Pool Size in 1000’s




                                      8.00
                                                                       Toronto             Cairo          Prague Kyiv               8%                              12%
                                             Oklahom              2%                                                                                                12%
                                                                                     4%                       6%          7%
                                                        Boulder           3%                    5%                        7%                               Dalian
                                      4.00                                       Buenos Aires                 Bratisla
                                                                                                              va

                                                            Boise          3%
                                      2.00


                                                                Zone of Sub Optimality                                     Zone of Progress
                                      1.00
                                -1%                1%                 3%                  5%                       7%                    9%          11%             13%
                                             Talent pool C.A.G.R (2005-2011)
                                                                                                                                                                             16
Companies have adopted top-down innovation model

              Shut down over 25 projects and have refocused
    Google    most of their resources on few product
              categories


              Focused approach towards its products and
    Apple
              makes 90% of its revenue from 4 product lines



              Discontinued CE devices to focus on core
    CISCO
              business
Start Ups in India have started to compete with Large
MNC in attracting senior talent
                  McAfee             Vaultize

Anand A. Kekre



                  CA Technology     Make my trip

 Sanket Atal



                  Yahoo !            Flipkart

Aparna Ballakur


                  Citrix             InMobi
Ratnesh Sharma
Incremental interventions or point solutions has not
really helped companies address the challenges

 Hiring without Charter


                     Unstructured capability improvement
                     initiatives


   Random initiatives with no alignment to
   organization priorities


                      Arbitrary Innovation Programs

                                                           19
What can companies do to transform themselves

            Inspirational Leadership

              Well defined Charter

           Organizational Momentum

          Accelerated change process
Inspirational Leadership - Key to any bold transformation

                        Passion

                                         Aspiration
     Discipline

                   Inspirational
                    leadership
                                              Vision
     Patience

                            Courage


                                                            21
Well defined Charter: Some examples

    “Bring the next billion on to internet”


                  “Influence billion dollars in revenue”


   “Increase revenue contribution from
        emerging markets to 25%”

                    “Build new business in an area not
                      related to current focus areas”
Gaining Organizational Momentum is possible through
having the right charter…
                                             Topline
                                                         Incubate adjacent/ orthogonal global
Build solution through cross BU leverage
                                                                   Business Units

  Build common technology platform                       Building products for growth Markets

  Contribute to N+2 product roadmap
                                                         Influence revenue in specific regions
         through core research

          Technology                       Charter                          Business

   COE for testing to service multiple
                                                           Extend the life of sunset products
             product lines

    Transition sustenance ownership                         Strategic outsourcing to 3rd party


Build Flex team to enhance bandwidth                            Reduce engineering cost

                                           Bottom-line
…and getting a buy in from the primary stakeholders

                                 Topline
             CTO                                      CEO


    Business unit leadership                  Chief Strategy Officer


    Engineering leadership                   Business unit leadership


      Technology               Charter                   Business

             CFO                                      CFO


              COO                            Business unit leadership


    Engineering leadership                   Engineering leadership

                               Bottom-line
Different levels of maturity is required for various charters
                                       Product Team Maturity
 Engineering Support           Module leadership          Engineering Leadership           Product leadership

            Strategic outsourcing to 3rd                           Build solution through cross BU leverage
                       party
                                                               Building common
                                                             technology platform            Incubate adjacent/
  Build Flex team to                                                                         orthogonal global
 enhance bandwidth                          Extend the life of sunset                          Business Units
                                                   products

                                                              Contribute to N+2            Influence revenue in
             Reduce engineering cost                          product roadmap                 specific regions
                                                            through core research

                                                                    Building products for growth Markets

             COE for testing to service                     Transition sustenance
              multiple product lines                             ownership

Operational Support               Operations                       Strategic                Global Strategic
                                Independence                    Independence                 Partnerships
                                           Center Level Maturity
                                                                                                                  25
Transformation is not easy and would require deep
commitment

      Portfolio
    Realignment                      Innovation Culture

                        Key
                      Enablers
   Capability                            Key Hires –
  Development                           Expats/Locals

                       Ecosystem
                        Connect
Success Stories
                Nearly 1/3rd of the 2010 revenue came from products developed by India R&D
     3M         center over the last 5 years


 BMC Software   New business unit (Cloud Solution), bringing in 10% of divisions revenues


                Fasal helped farmers increase income by 15 to 20%. Close to 1 mn
    Intuit
                farmers benefiting from it in AP, Gujarat and Karnataka


     EMC        Won 2 out of top 3 spots in EMC’s annual Innovation podium in H2 2011

                Sold 25,000 tractors in 2011 & exported around 13,000 units to ~68
  John Deere
                countries including the US and South America

  Manhattan     Delivered industry’s first and only Supply Chain Process Platform for
  Associates    cross-application optimization and integration
Thank you
                                                                                           info@zinnov.com
                                                                                           www.zinnov.com




69 "Prathiba Complex", 4th 'A'    Vatika Business Centre,      3701 Patrick Henry Dr.,   21, Waterway Ave,
Cross, Koramangala Ind. Layout,   2nd Floor, Block B,          Building 7                Suite 300
5th Block, Koramangala            1st India Place, M.G Road,   Santa Clara               The Woodlands
Bangalore – 560095                Gurgaon-122002.              CA – 95054                TX – 77380

Phone: +91-80-41127925/6          Phone: +91-124- 4028888      Phone: +1-408-716-8432    Phone: +1-281-362-2773

                                                                                                                  28
Inspirational Leadership - Key to any bold transformation


                                Aspirational

                                  Visionary

                                Motivational

                                 Passionate
Social innovation is on the rise
                                                Impacted over 7000 lives through:
                                                • Over 2,000 lenders
Connecting the 2 India's through a              • Over $250,000 loans
common platform                      MILAAP     • 100 artisans set up/expanded SMB
                                                • 200 Youth placed
                                                • Solar lighting to 100 families
                                                • 500 water connections & toilets

Medicine solves only a part of the              29000 villages covered with 42
problem …                            AROGYA     million people
Need: An end to end holistic                    Also, 10% of Novartis India
solution for the not so privileged   PARIVAR    Revenue comes through this
India                                           program


In India, employment is not a
challenge, continuous                           Reduced cost of training from INR
employment is – requires identity,   LABORNET   50,000 to INR 2500
skills and certification


                                                                                     30

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Inspiring Tomorrow’s Innovations

  • 2. The MNC R&D ecosystem in India is in a growth trajectory again after the brief lull in 2009 Total Number of MNCs with R&D Center in India There are more than 850 MNC ~850 R&D centers in India Over 100 MNC R&D centers ~500 have been setup in the last 3 years ~100 The number of new setups is again in an upward trend FY 2000 FY 2005 FY 2011 FACEBOOK PANASONIC STEC (SSD Company) LINKEDIN HITACHI 2
  • 3. Geography: Bangalore continues to be the leader but NCR is fast catching up Distribution of R&D Centers across locations Distribution of all R&D Centers by location set up between 2010 -12 Bangalore 40% 29% NCR 16% 24% Others 44% 47% Bulk of the new centers are in the Software and Telecom verticals NCR has excellent fresh talent pool and in-country movement of talent
  • 4. Size: Majority of companies who setup centers in the last 3 years are small companies R&D Companies set up in 2010-12 - 110 < USD 500 Million – 74% 40% Software/Internet 73% North America USD 500 Million 70% of the leadership were to 1 Billion - 6% local hires > USD 1 Billion - 20% Competition for Talent in US Ability to ramp up in India
  • 5. Verticals: Growth among large MNCs is expected in core engineering sectors Percentages indicate average R&D HC intensity for top 20 companies in each vertical 28% Growth 24% R&D Intensity Software/Internet 19% Aerospace & Defense Automotive Semiconductor Telecom & Industrial Networking 8% 8% 6% Verticals Software is everywhere Product to Services Product to Platform Note: Outliers from the mean have been excluded 5
  • 6. Billion dollar start ups are already here 1.2 InMobi Market Valuation/ MCAP $B Flipkart Info Edge 0.8 Make my trip Just Dial 0.4 One97 Fashion & you Snapdeal 0.0 0 6 12 18 Years Since Inception Indian companies 2nd Most Important Person constitute 20% of in Business Insider’s 2012 Top 10 “The Mobile Power List” Naveen Tewari 2011 Co-Founder & CEO, Inmobi 6
  • 7. Research focus is increasing in universities 40 USD 36 mn USD 32 mn 30 Bosch Applied USD 24 mn USD 23 mn Materials 20 P&G Yahoo ! Oracle Cummins 10 GM Analog Devices Mercedes Benz Texas Instruments 0 IISc Bangalore IIT Madras IIT Bombay IIT Delhi Total Investments in Universities IIM A – New annual appraisal for IIT Madras - Yahoo! India R&D set faculty to give equal weightage to up Grid Computing Lab research as teaching IIT Kharagpur – Aims at a 2:3 intake ratio at UG to PG (& PhD) level to improve annual sponsored research output to USD 100 mn 7
  • 8. Indian companies have increased their R&D investments XUV 500 Sold more than all other D-segment cars* USD 120 million in 2-wheeler investment Mahindra < INR 5000 smartphone with voice recognition Based on technology developed by Bangalore based startup - Dexetra Micromax
  • 9. Some battles were won and some lost.. Solid line reporting to center head is thing of the past – Matrix is the present and future No reliable measures for productivity – Teams agree to disagree Glass ceiling finally broken - Global roles based on one’s Aspiration and capability Pyramids are long gone - Talent structure in all kinds of shapes
  • 10. We continue to debate the rest… Center head role’s – Leaders continue to define their own Localization of organization culture and process - Based on individual leaders than organization Measure for organizational impact - Many theories and few solutions Role in driving global innovation – Success still only in pockets
  • 11. In spite of a mature R&D ecosystem, very few Global Innovations have come from India Apple Facebook Android TesLR SpaceX
  • 12. Centers need to solve the current innovation inhibitors Talent disengagement at leadership levels 1 2 India market not yet large enough Competition from other locations 3 4 Steve Jobs effect Talent competition from start ups 5 12
  • 13. There are clear signs of disengagement at leadership levels Key drivers for attrition at Leadership Levels Limited growth opportunities 61% Monotony of job/different… 36% Inequality in compensation 33% Work-life imbalances and stress 17% Manager issues 11% Lack of recognition 3% “India center is in auto pilot” “Next 2 yrs. priority on kids high school education” “Our head quarters is very happy with what we deliver”
  • 14. India Market is not yet large compared to China Audi Market No. of cars sold (June, 2012) 4,000 10 X 193,871 Aviation Market Passenger Capacity 51 mn 6X 290 mn Internet penetration 10.2% 4X 38.3% Apple sales < USD 1 bn 20 X USD 20 bn PC Market Shipment ~ 12 mn 6.5 X ~74 mn (2011) Units 14
  • 15. Strong Competition from other locations Talent Pool Growth in Emerging Cities Zone of Fast Emerging Cities 128.00 Zone of Progress Bangalore 9% 6% Taipei 64.00 8% 32.00 Dallas Greater 4% Pune Hyderabad Manila 12% 5% 5% Noida Austin 4% 11% 16.00 Sao Paulo 11% Eden Prairie Selangor 6% Chennai 2% $ Bucharest Dublin Chengd 7% 8% ln Talent Pool Size in 1000’s 8.00 Toronto Cairo Prague Kyiv 8% 12% Oklahom 2% 12% 4% 6% 7% Boulder 3% 5% 7% Dalian 4.00 Buenos Aires Bratisla va Boise 3% 2.00 Zone of Sub Optimality Zone of Progress 1.00 -1% 1% 3% 5% 7% 9% 11% 13% Talent pool C.A.G.R (2005-2011) 15
  • 16. Strong Competition from other locations Talent Pool Growth in Emerging Cities Zone of Fast Emerging Cities 128.00 Zone of Progress Bangalore 9% 6% Taipei 64.00 Beijing Shanghai 7% 8% 9% 32.00 Dallas Greater 4% Moscow Pune Hyderabad Manila Budapest 12% 5% 5% 7% St. Petersburg 10% Noida Austin 4% 9% 11% 16.00 7% Sao Paulo Eden Prairie Selangor 6% Mexico City Xiamen 10% 11% Chennai 2% $ Bucharest Dublin Chengd 7% 8% ln Talent Pool Size in 1000’s 8.00 Toronto Cairo Prague Kyiv 8% 12% Oklahom 2% 12% 4% 6% 7% Boulder 3% 5% 7% Dalian 4.00 Buenos Aires Bratisla va Boise 3% 2.00 Zone of Sub Optimality Zone of Progress 1.00 -1% 1% 3% 5% 7% 9% 11% 13% Talent pool C.A.G.R (2005-2011) 16
  • 17. Companies have adopted top-down innovation model Shut down over 25 projects and have refocused Google most of their resources on few product categories Focused approach towards its products and Apple makes 90% of its revenue from 4 product lines Discontinued CE devices to focus on core CISCO business
  • 18. Start Ups in India have started to compete with Large MNC in attracting senior talent McAfee Vaultize Anand A. Kekre CA Technology Make my trip Sanket Atal Yahoo ! Flipkart Aparna Ballakur Citrix InMobi Ratnesh Sharma
  • 19. Incremental interventions or point solutions has not really helped companies address the challenges Hiring without Charter Unstructured capability improvement initiatives Random initiatives with no alignment to organization priorities Arbitrary Innovation Programs 19
  • 20. What can companies do to transform themselves Inspirational Leadership Well defined Charter Organizational Momentum Accelerated change process
  • 21. Inspirational Leadership - Key to any bold transformation Passion Aspiration Discipline Inspirational leadership Vision Patience Courage 21
  • 22. Well defined Charter: Some examples “Bring the next billion on to internet” “Influence billion dollars in revenue” “Increase revenue contribution from emerging markets to 25%” “Build new business in an area not related to current focus areas”
  • 23. Gaining Organizational Momentum is possible through having the right charter… Topline Incubate adjacent/ orthogonal global Build solution through cross BU leverage Business Units Build common technology platform Building products for growth Markets Contribute to N+2 product roadmap Influence revenue in specific regions through core research Technology Charter Business COE for testing to service multiple Extend the life of sunset products product lines Transition sustenance ownership Strategic outsourcing to 3rd party Build Flex team to enhance bandwidth Reduce engineering cost Bottom-line
  • 24. …and getting a buy in from the primary stakeholders Topline CTO CEO Business unit leadership Chief Strategy Officer Engineering leadership Business unit leadership Technology Charter Business CFO CFO COO Business unit leadership Engineering leadership Engineering leadership Bottom-line
  • 25. Different levels of maturity is required for various charters Product Team Maturity Engineering Support Module leadership Engineering Leadership Product leadership Strategic outsourcing to 3rd Build solution through cross BU leverage party Building common technology platform Incubate adjacent/ Build Flex team to orthogonal global enhance bandwidth Extend the life of sunset Business Units products Contribute to N+2 Influence revenue in Reduce engineering cost product roadmap specific regions through core research Building products for growth Markets COE for testing to service Transition sustenance multiple product lines ownership Operational Support Operations Strategic Global Strategic Independence Independence Partnerships Center Level Maturity 25
  • 26. Transformation is not easy and would require deep commitment Portfolio Realignment Innovation Culture Key Enablers Capability Key Hires – Development Expats/Locals Ecosystem Connect
  • 27. Success Stories Nearly 1/3rd of the 2010 revenue came from products developed by India R&D 3M center over the last 5 years BMC Software New business unit (Cloud Solution), bringing in 10% of divisions revenues Fasal helped farmers increase income by 15 to 20%. Close to 1 mn Intuit farmers benefiting from it in AP, Gujarat and Karnataka EMC Won 2 out of top 3 spots in EMC’s annual Innovation podium in H2 2011 Sold 25,000 tractors in 2011 & exported around 13,000 units to ~68 John Deere countries including the US and South America Manhattan Delivered industry’s first and only Supply Chain Process Platform for Associates cross-application optimization and integration
  • 28. Thank you info@zinnov.com www.zinnov.com 69 "Prathiba Complex", 4th 'A' Vatika Business Centre, 3701 Patrick Henry Dr., 21, Waterway Ave, Cross, Koramangala Ind. Layout, 2nd Floor, Block B, Building 7 Suite 300 5th Block, Koramangala 1st India Place, M.G Road, Santa Clara The Woodlands Bangalore – 560095 Gurgaon-122002. CA – 95054 TX – 77380 Phone: +91-80-41127925/6 Phone: +91-124- 4028888 Phone: +1-408-716-8432 Phone: +1-281-362-2773 28
  • 29. Inspirational Leadership - Key to any bold transformation Aspirational Visionary Motivational Passionate
  • 30. Social innovation is on the rise Impacted over 7000 lives through: • Over 2,000 lenders Connecting the 2 India's through a • Over $250,000 loans common platform MILAAP • 100 artisans set up/expanded SMB • 200 Youth placed • Solar lighting to 100 families • 500 water connections & toilets Medicine solves only a part of the 29000 villages covered with 42 problem … AROGYA million people Need: An end to end holistic Also, 10% of Novartis India solution for the not so privileged PARIVAR Revenue comes through this India program In India, employment is not a challenge, continuous Reduced cost of training from INR employment is – requires identity, LABORNET 50,000 to INR 2500 skills and certification 30