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BUSINESS ESSENTIALS
        Soft Skills E-Learning Courses

                                                            Try our more courses in
      E-Mail Etiquette                                      Business Essentials

       In a rapidly shrinking, ever-inter-connected               Effective Communication
world, the e-mail is taking over as the primary tool of
communication and proof of record. In such a scenario,            Presentation Skills
can any professional take chances by writing e-mails
that are unclear, error-ridden, and vague? Of course not!          Social Etiquette


       But there is a large group out there who could do          Corporate Grooming
with a little tightening of their e-mail writing skills.
Zobble Solutions Private Limited’s E-Mail Etiquette               Fine Dining
course aims to fill this critical gap in the modern
working professional’s skill set.                                 Handling Difficult People

                                                                  Giving and Receiving
       Our course covers everything – from the structure
                                                                  Feedback
of an e-mail to formatting an e-mail to writing e-mails
that convey the knowledge and professionalism of the        Try our course in
sender. With the e-mail becoming an integral part of        The Language Factory
everyone’s workday, we believe that this E-Mail
Etiquette course will help our audience become better             Introduction to Japanese
at communicating using the written word.
                                                            Read more at
                                                            www.withopenminds.com

                                                            We are at
                                                            Zobble Solutions Pvt. Ltd.
                                                            301, Almar Arcade, Fr. Justin
                                                            D'souza Rd., Orlem, Malad(W),
                                                            Mumbai - 400 064. India.
                                                            Reach us at
                                                            +91-97692 96644
                                                            +91-022-30504215

                                                            For business related inquiries
                                                            inquiry@zobble.com
                                                                                    1
BUSINESS ESSENTIALS
        Soft Skills E-Learning Courses

                                                 Try our more courses in
      E-Mail Etiquette                           Business Essentials

Course Outline                                         Effective Communication

                                                       Presentation Skills
Module 1: Introduction to Basics of Email
 Importance of e-mails
                                                        Social Etiquette
 Basic structure of an e-mail

                                                       Corporate Grooming
Module 2: Email Etiquette
 Writing an e-mail - best practices                   Fine Dining
 Etiquette for sending e-mails through mobile
    phones                                             Handling Difficult People
 
                                                       Giving and Receiving
Module 3: Writing Effective E-Mails                    Feedback
 Setting the tone
 Structuring the mail message                   Try our course in
                                                 The Language Factory
 Responding to e-mails
 Replying to unpleasant e-mails                       Introduction to Japanese
 Cultural sensitization
                                                 Read more at
 Checklist before sending an e-mail
                                                 www.withopenminds.com

                                                 We are at
                                                 Zobble Solutions Pvt. Ltd.
                                                 301, Almar Arcade, Fr. Justin
                                                 D'souza Rd., Orlem, Malad(W),
                                                 Mumbai - 400 064. India.
                                                 Reach us at
                                                 +91-97692 96644
                                                 +91-022-30504215

                                                 For business related inquiries
                                                 inquiry@zobble.com
                                                                         2

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E-Mail Etiquette

  • 1. BUSINESS ESSENTIALS Soft Skills E-Learning Courses Try our more courses in E-Mail Etiquette Business Essentials In a rapidly shrinking, ever-inter-connected Effective Communication world, the e-mail is taking over as the primary tool of communication and proof of record. In such a scenario, Presentation Skills can any professional take chances by writing e-mails that are unclear, error-ridden, and vague? Of course not! Social Etiquette But there is a large group out there who could do Corporate Grooming with a little tightening of their e-mail writing skills. Zobble Solutions Private Limited’s E-Mail Etiquette Fine Dining course aims to fill this critical gap in the modern working professional’s skill set. Handling Difficult People Giving and Receiving Our course covers everything – from the structure Feedback of an e-mail to formatting an e-mail to writing e-mails that convey the knowledge and professionalism of the Try our course in sender. With the e-mail becoming an integral part of The Language Factory everyone’s workday, we believe that this E-Mail Etiquette course will help our audience become better Introduction to Japanese at communicating using the written word.   Read more at www.withopenminds.com   We are at Zobble Solutions Pvt. Ltd. 301, Almar Arcade, Fr. Justin D'souza Rd., Orlem, Malad(W), Mumbai - 400 064. India. Reach us at +91-97692 96644 +91-022-30504215 For business related inquiries inquiry@zobble.com 1
  • 2. BUSINESS ESSENTIALS Soft Skills E-Learning Courses Try our more courses in E-Mail Etiquette Business Essentials Course Outline Effective Communication Presentation Skills Module 1: Introduction to Basics of Email  Importance of e-mails Social Etiquette  Basic structure of an e-mail Corporate Grooming Module 2: Email Etiquette  Writing an e-mail - best practices Fine Dining  Etiquette for sending e-mails through mobile phones Handling Difficult People   Giving and Receiving Module 3: Writing Effective E-Mails Feedback  Setting the tone  Structuring the mail message Try our course in The Language Factory  Responding to e-mails  Replying to unpleasant e-mails Introduction to Japanese  Cultural sensitization Read more at  Checklist before sending an e-mail www.withopenminds.com We are at Zobble Solutions Pvt. Ltd. 301, Almar Arcade, Fr. Justin D'souza Rd., Orlem, Malad(W), Mumbai - 400 064. India. Reach us at +91-97692 96644 +91-022-30504215 For business related inquiries inquiry@zobble.com 2