1. How to Cut Documentation Costs Brought to you by: Crestec USA An International Technical Media Solutions Provider 1010 Knox St. Torrance, CA 90502 310-327-9000
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3. Tip 1: Vision Look at cost like a mortgage. Don’t ask: How much will it cost me this month? Ask: How much will it cost me over the next year?
4. Tip 2: Innovation Open up to new ideas. Don’t say: We’ve been doing it this way for 10 years and its working fine. Say: I am open to ideas that increase business and reduce costs.
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6. Warranty-related recalls cause consumers to feel uneasy about their safety. Crestec Warranty Support Service solves problems related to a product recall: Act as agent to collect and qualify defective products. Receive recalled products from consumers or dealers. Administer the replacement of parts or products. Providing necessary information to both consumers and dealers. Tracking of functions for reporting to appropriate agencies. Support Support Consumer Safety and Confidence Crestec will provide emergency customer service contacts. We will respond quickly to warranty claims. We help you keep customers and avoid damage to your corporate image. Manufacturer Consumers
7. Tip 3: Clarity Be clear about your goal: Making a Profit! Don’t think: I don’t have time for this now. Think: How much will it cost me if I don’t consider this option?
8. Thank you! Remember to email your question for your free Starbucks gift card! Zailyn Blackburn [email_address] Crestec USA An International Technical Media Solutions Provider 1010 Knox St. Torrance, CA 90502 310-771-8169
Notas del editor
Sam a wireless phone salesman sold a solution to a major company by helping them realize their current expenditures. The client’s 3000 technicians were handed pagers in the 1990s. By 2000 they were handed cell phones so they could communicate instantly with corporate and customers. By 2004 they bought them two way pagers to reduce the cost of cell phone communications to and from the dispatcher. When the client’s VP first heard about buying a new cell phone, he immediately jerked back, stating that the last thing the tech’s needed was more equipment to carry. This consultative salesperson helped the VP realize that the 3 pieces of equipment were costing them $750 a month per technician, and that equated 2.25 million, which could be reduced to $300,000 per year by investing $150,000 in new technology now. Of course a cell phone with text capabilities and 2-way paging. Look at how much repetitive printing you are doing every year.
Some times with documentation, we need to change the business model to actually see the savings. Outsourcing to a company that can handle printing and distribution can save over 80% of documentation costs. For each dollar spent on printing documents $5-7 dollars are spend on document management (designing it, managing inventory, shipping costs, updating documents, and discarding as necessary.) Maybe its time to consider a just-in-time solution.
As a consultative account executive, my responsibility is to understand where your company’s challenges lie. My goal is to sit down with you and determine if reducing your costs entails reducing your printing like is the case with Harris, or maybe transferring to electronic media will allow your company to offer solutions in multiple languages. Maybe designing a website that is interactive, or allowing 3 rd party to handle your inventory, warranty processing or recalls.
Sam a wireless phone salesman sold a solution to a major company by helping them realize their current expenditures. The client’s 3000 technicians were handed pagers in the 1990s. By 2000 they were handed cell phones so they could communicate instantly with corporate and customers. By 2004 they bought them two way pagers to reduce the cost of cell phone communications to and from the dispatcher. When the client’s VP first heard about buying a new cell phone, he immediately jerked back, stating that the last thing the tech’s needed was more equipment to carry. This consultative salesperson helped the VP realize that the 3 pieces of equipment were costing them $750 a month per technician, and that equated 2.25 million, which could be reduced to $300,000 per year by investing $150,000 in new technology now. Of course a cell phone with text capabilities and 2-way paging.