family and work are interrelated and we are the link in between. Providing a various training program across the board for Private and Government Sectors, drop us an email or call us for an exciting, fruitful and fun learning, here and only with MyKnowledge Arena

1. Your learning & development partner
Corporate Office:
31-1, Jalan Indrahana 2, Taman Indrahana, Jalan Kuchai
Lama, 58100 Kuala Lumpur
Tel: +603 7983 0299 Fax: +603 7981 4481 Mobile:
+6019 699 2541
Email: myknowledgearena@gmail.com
www.myknowledgearearena.com
/MyKnowledge Arena

2. At MYKNOWLEDGE ARENA, we have experienced working with a
number of clients in a range of market sectors both in Corporate &
Government. These include Oil & Gas, Banking, Telcos, Electronic,
Business Consultancy, Professional Services, Manufacturing, Services,
Managements, Health and Construction.
We work with clients in developing and delivering learning &
development solutions. MYKNOWLEDGE ARENA is an associate &
training members with JARINGAN ILMU RESOURCES, NUR LEMBAH
PANGSUN RESORT GROUP, VIP SOLUTIONS GROUP, BAREFOOT
INTERNATIONAL, ACTION DRIVEN SDN BHD, BUDI ANTARA SDN
BHD and SIS CONSULTANCY.
Our Aims and Values
When we founded the company, we had a clear vision of what we
wanted to be, the services we would offer, and how we wanted to
establish and develop relationships with our clients.
Of course, since then the world, the environment, our client's needs and
expectations and the economic conditions have changed! Like any
business we have evolved and developed but we believe our underlying
values and beliefs are as valid today as they were then.
Our aspiration
To develop long term learning relationships with our clients and to
become a mutual learning partner.
How do we go about achieving those aims and expectations?
It is a reasonable assumption that any business would have an aim of
developing long term client relationships! We understand that this
relationship has to be earned. How? We believe by delivering value.
Our Value is your learning & development partner … hence;
Contributing to the on-going skills and knowledge of the people in our
clients' businesses
Contributing to the achievement of our clients' business goals and
strategies, by ensuring that the training and development we deliver is
Main Services;
Training & Consultancy
Profesional Lecturer
Semi-Profesional Lecturer
Qualified Facilitator
Training & Development
Package Training Services
Education Kit Provider
Other Services;
Interior Design
Consulting
Officehold Services
Laundry Services
Knitting Services
Xerox Services
Building Cleaning
Services
Our Consultants are
certified by Human
Resource Development
Fund (HRDF), Ministry
of Human Resource,
Malaysia and a few
Practitioners Body in
Malaysia
OUR TRAINING PACKAGES:
 Fruitful, Fun & Exciting Learning
 Door Gifts for each Participants
 Round Neck T-Shirts for each
Participants (Team Buildings Programs)
 Pocket Notes & Personal Stationeries
 Goodies during the training
 Jumbo Hampers for each groups
(Team Buildings Programs)
 Certificate of Achievements

3. MOF Registration: 357-02185173
Bumiputra Status Company
Nestle Products Sdn Bhd Panel Training Provider (Long Term Partner in Training)
PruBSN Takaful Sdn Bhd Panel Training Provider
CERTIFICATES

5. Clerical Development Program
Motivational Programs
Effective Communication Skills
Program
Business Presentation Skills
Program
Corporate Team Building Program
Leadership & Supervisory Development Program
Grooming & Personal
Appearance
Program
Nutrition & Halal Food Program
Etiquette, Protocol & Social
Skills Program
Service Excellence
Program
OurStructuredPrograms
Front Counter Etiquette
Creative & Innovations
Program
Personal Monetary Management
Sahsiah & Jatidiri
Program
Managing Your Supervisor
Expectation Tasks & Time
Program
Finance for Non Finance
Manager
Program

6. SYNOPSIS PROGRAMMES
CORPORATE TEAM BUILDING
Each leader must take the opportunity to transform his/her ‘group’ into
a ‘team’ status. When a ‘group’ has been upgraded into a ‘team’ status,
then quality, productivity, and the work environment will significantly
improve.
LEADERSHIP &SUPERVISORY DEVELOPMENT PROGRAMME
MY PERSONAL SUCCESS PROGRAMME
CLERICAL DEVELOPMENT PROGRAMME
BUSINESS PRESENTATION SKILLS
SERVICE QUALITY IMPROVEMENT PROGRAMME
MOTIVATIONAL PROGRAMME
ETTIQUETTE , PROTOCOL & GROOMING PROGRAMME
PERSONAL EFFIECTIVENESS PROGRAMME
Play more positive roles by understanding and supporting new
strategies - policies - plans introduced by the company to overcome
the present economic situation
Influence & Inspire, an element for Leaders. People remain a core
asset that automation nor machine can yet replace. To gain the
competitive edge, these critical resources should be developed to its
fullest potential systematically and in a structured manner.
EFFECTIVE COMMUNICATIONS PROGRAMME
To understand the importance of effective communication in and
organisation and
To come up with personal improvement plan to enable each person
to increase his effectiveness.
The mannerism; Good Manners; Protocol; Custom, & culture. Protocol -
Personal Matters & Political Inclination, Religion and Organizational
Regulations.
To understand the organization’s challenges, vision, objectives & core values, and to
create a new service mindset among the frontline staff.
To internalize the importance of having the Service Mindsets in ‘Enriching & Delighting
Guest Experience’.
This programme touches important aspects of organizational excellence. Any
organization would like to have its expectations of vision, mission, objectives and
strategies cascaded down to its staff efficiently and effectively. However this needs
good systems and people in the organization to play their roles in making the
expectations met.
The future of every organization depends on its workforce. Organizations
cannot survive if their workforce is not willing to adapt and adopt the
strategies and expectations designed to handle the economic and
business challenges. This programme is aimed to train participants to
critically
analyse how the current business scenario might affect their organization,
career, and personal life.
Image builds power, acceptance and respect. Life is full of moments when
you don’t
know exactly what to do & become more confident when communicating
with others
especially when you are required to present in public. Besides learning how
to manage relationships, you will learn also how to properly structure your
presentations, how to use visual aids, gestures and speaking postures using
our 5-point approach.
Maintain high motivation level at all time and a self starter.
Take a pro-active measures in anticipating its adverse impact to personal, family and
organization.

7. Non-Executives Job
Prioritization
Executives &
Supervisory
Development
Training Needs Analysis
Service Excellence
Interventions
Entrepreneurial
DevelopmentStrategic Planning
Consultancies Services

10. CORPORATE TEAM BUILDING WITH PERBADANAN KTMB
RIMBA RESORT, PANGKOR ISLAND
28 Feb – 2 March 2014

11. High Energy & Fun Learning

12. Corporate Team Building Program

13. Outdoor Activities

14. Outdoor Activities

15. Indoor Activities

16. Indoor Activities