This document provides instructions for claims and benefits management processes in three areas: 1) Applying for claims and benefits by entering relevant data and submitting an application. 2) Viewing past claims and benefits history details. 3) Approving pending claims or benefits by entering an approval comment. These capabilities are also available through an employee self-service portal.

2. Claims & Benefit
Management – Application &
Approval

3. • Apply for
Application claims/benefits
• View benefits history
• Approve
Approval
claim/benefit

4. Apply for Claims/Benefits
2
2
2
2
3
1
This capability is also
1. Go to ‘Benefit
Management’ > available in Employee Self
2. Enter relevant 3. Apply for
‘Application’ > Service under Benefit
data benefits
‘Apply for
Benefits’ Management >> Apply
Benefits

5. View Claims/Benefits History
2
1. Go to ‘ View Benefits
2. View details
History’
1
View benefits relevant to you
This capability is also available on Employee Self Service under Benefit
Management >> My Benefit History

6. Apply claim/benefit on behalf of
another
2
3
4
1
1. Go to ‘Benefit
3. Apply Benefit. 4. View History.
Management’
2. Select For more details For more details
module >
employee refer slide refer slide
‘Impersonate’ >
number 04 number 05
‘All Employees’
This capability is also available on Employee Self Service under Benefit
Management >> Apply Benefit - Team

7. Approve Claims/Benefits
2 3
1
1. Click on ‘For
2. Enter a
Your Approval’
Approval 3. Approve
in ‘Work Flow’
Comment
menu option

8. Approve Claims/Benefits through ESS
1
2
1. Go to ESS >> My 2. Click on ‘Benefit
Work Flow Items Management’
3
3. Click on ‘Edit’
and approve as in
slide number 07