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Christopher	
  	
  
Engman	
  
CEO	
  Vendemore	
  
Christopher.engman@vendemore.com	
  
	
  
Fredrika	
  
Bennision	
  
CMO	
  Vendemore	
  
Fredrika.bennison@vendemore.com	
  
	
  
Best	
  Prac=ce	
  	
  
How	
  to	
  use	
  new	
  technology	
  like	
  
targeted	
  online	
  adver=sing	
  to	
  
support	
  B2B	
  sales?	
  
	
  
450+	
  soIware,	
  tech	
  and	
  service	
  B2B	
  companies,	
  in	
  14	
  countries	
  and	
  4	
  
con=nents,	
  growing	
  50%+	
  per	
  year,	
  delivering	
  in	
  100+	
  countries	
  	
  
The Pipeline Marketing Company
Pipeline	
  Marke=ng™	
  
Widespread	
  support	
  	
  
for	
  the	
  supplier	
  across	
  	
  
my	
  organisa=on	
  
Organisa=on	
  is	
  	
  
easily	
  accesible	
  
Organisa=on	
  is	
  	
  
easy	
  to	
  buy	
  from	
  
Organisa=on	
  is	
  	
  
willing	
  to	
  collaborate	
  	
  
with	
  other	
  suppliers	
  
Provides	
  the	
  	
  
best	
  value	
  for	
  	
  
the	
  best	
  price	
  
Flexible	
  in	
  adjus=ng	
  	
  
to	
  unique	
  product	
  needs	
  
Widespread	
  support	
  	
  
for	
  the	
  supplier	
  across	
  	
  
my	
  organisa=on	
  
Source:	
  	
  
Sales	
  Execu=ve	
  Council	
  research	
  
The	
  Challenger	
  Sale	
  p.	
  102	
  
The Pipeline Marketing Company
How to engage the unengaged?
Pipeline	
  Marke=ng™	
  
Lack	
  of	
  access	
  
The Pipeline Marketing Company
Brand	
  sensi=vity…	
  
….is	
  higher	
  in	
  complex	
  and	
  distributed	
  B2B	
  
purchasing	
  than	
  in	
  consumer	
  products	
  
(Bondesson)	
  
	
  
Pipeline	
  Marke=ng™	
  
The Pipeline Marketing Company
Target	
  your	
  message	
  online:	
  
Only	
  people	
  working	
  in	
  the	
  
organisa=ons	
  you	
  choose.	
  
	
  
Marke=ng	
  towards	
  the	
  buying	
  organisa=on	
  during	
  the	
  sales	
  cycle	
  
Pipeline	
  Marke=ng™	
  
Adver=sing,	
  films,	
  social	
  media,	
  ar=cles	
  are	
  
targeted	
  to	
  the	
  buying	
  organisa=on	
  
Pipeline	
  Marke=ng™	
  
The Pipeline Marketing Company
Successful	
  applica=ons	
  (B2B	
  complex	
  selling):	
  	
  
Cross-­‐selling	
  
Lead	
  genera=on	
  
Channel	
  sales	
  
Pipeline	
  accelera=on	
  
Pipeline	
  Marke=ng™	
  
Customer	
  Case	
  
Best-­‐prac=ce	
  	
  
Cross-­‐Selling	
  
The Pipeline Marketing Company
ERP-­‐system	
  supplier	
  for	
  the	
  real	
  estate	
  industry	
  
	
  
A	
  part	
  of	
  the	
  sales	
  processes	
  never	
  go	
  beyond	
  the	
  first	
  mee=ng	
  since	
  the	
  
client	
  can’t	
  manage	
  the	
  internal	
  selling	
  to	
  engage	
  in	
  a	
  buying	
  process.	
  
	
  
Hard	
  to	
  create	
  urgency	
  within	
  the	
  clients	
  organisa=on	
  
	
  
	
  
Pipeline	
  Marke=ng™	
  
Cross-­‐selling	
  customer	
  case:	
  
The Pipeline Marketing CompanyThe Pipeline Marketing Company
Vitec,	
  a	
  cross	
  selling	
  case	
  
	
  
Marke=ng	
  towards	
  the	
  buying	
  organisa=on	
  during	
  the	
  sales	
  cycle	
  
Pipeline	
  Marke=ng™	
  
Constr.	
  
comp.	
  
Mun.	
  Real	
  
est.	
  
	

Private	
  
Real	
  est.	
  
References	
  
Energy	
  
Cons.	
  
Customer	
  
service	
  
	

Forecast	
  Modules/	
  
Pain	
  areas	
  
Service	
  
staff	
  
Constr.	
  
comp.	
  
Energy	
  
Cons.	
  
Forecast	
  
Green	
  example:	
  a	
  construc=on	
  company	
  lacking	
  the	
  
energy	
  solu=on	
  and	
  the	
  forecas=ng	
  module	
  
The Pipeline Marketing Company
Matching	
  “pain”,	
  product	
  &	
  refence	
  	
  
	
  
Pipeline	
  Marke=ng™	
  
The Pipeline Marketing CompanyThe Pipeline Marketing Company
Results	
  cross-­‐selling	
  case	
  
	
  
Marke=ng	
  towards	
  the	
  buying	
  organisa=on	
  during	
  the	
  sales	
  cycle	
  
Pipeline	
  Marke=ng™	
  
Management	
  improved	
  their	
  result	
  in	
  2013,	
  in	
  rela8on	
  to	
  2012,	
  by	
  
almost	
  80	
  %.	
  
	
  
“In	
  2013	
  we	
  increased	
  our	
  cross-­‐selling	
  by	
  20%	
  
from	
  companies	
  targeted	
  by	
  Vendemore”	
  
-­‐	
  Magnus	
  Persson,	
  Sales	
  and	
  Marke=ng	
  Director,	
  Vitec.	
  
	
  
	
  
To	
  sell	
  more	
  products	
  to	
  exis=ng	
  customers	
  has	
  always	
  been	
  Vitecs	
  	
  
business	
  strategy	
  but	
  with	
  Vendemores	
  solu=on	
  we	
  were	
  able	
  to	
  
increase	
  sales	
  and	
  work	
  with	
  business	
  opportuni=es	
  in	
  a	
  much	
  more	
  
efficient	
  way.	
  	
  
	
  
	
  
	
  
The Pipeline Marketing Company
1.  Set	
  clear,	
  and	
  measureable	
  
business	
  objec=ves	
  	
  
2.  Select	
  one	
  product/service/	
  
customer	
  ver=cal	
  segment	
  
3.  A	
  handful	
  of	
  sales	
  people	
  
4.  An	
  abbreviated	
  list	
  of	
  poten=al	
  
customers	
  
5.  Review	
  the	
  outcome	
  
6.  “Adapt	
  and	
  go”	
  for	
  scaling	
  it	
  up	
  
Recommenda=on	
  1:	
  
Map	
  cross-­‐selling	
  poten=al	
  &	
  
Narrow	
  your	
  focus	
  	
  	
  
The Pipeline Marketing CompanyThe Pipeline Marketing Company
Recommenda=on	
  2:	
  
Lunch	
  and	
  learn	
  –	
  Sell	
  to	
  many	
  
already	
  from	
  the	
  start	
  
	
  
	
  
Pipeline	
  Marke=ng™	
  
The Pipeline Marketing CompanyThe Pipeline Marketing Company
Recommenda=on	
  3:	
  
LinkedIn	
  connec=ons	
  and	
  
discussions	
  	
  	
  
	
  
	
  
-­‐	
  Visit	
  the	
  profiles	
  
-­‐	
  Add	
  with	
  a	
  personal	
  invite	
  
-­‐	
  Ask	
  a	
  short	
  engaging	
  ques=on	
  
-­‐	
  Comment	
  on	
  a	
  post	
  
Pipeline	
  Marke=ng™	
  
The Pipeline Marketing Company
Neil Stoneman
Velocity Partners
Recommenda=on	
  4:	
  
Engaging	
  content	
  
Pipeline	
  Marke=ng™	
  
The Pipeline Marketing CompanyMarke=ng	
  towards	
  the	
  buying	
  organisa=on	
  during	
  the	
  sales	
  cycle	
  
Ar=cle	
  ads	
  have	
  higher	
  impact	
  
10x	
  
Marke=ng	
  towards	
  the	
  buying	
  organisa=on	
  during	
  the	
  sales	
  cycle	
  
Content	
  ads	
  are	
  more	
  
interes=ng	
  than	
  tradi=onal	
  ads	
  
Marke=ng	
  towards	
  the	
  buying	
  organisa=on	
  during	
  the	
  sales	
  cycle	
  
Survey	
  ads	
  trigger	
  discussions	
  
Content	
  video-­‐ads	
  
-­‐	
  Create	
  ”pain	
  awareness”	
  
-­‐	
  Tes=monials	
  
	
  
29	
  days	
  with	
  no	
  adver=sing	
  followed	
  by	
  a	
  29	
  days	
  with	
  
targeted	
  adver=sing,	
  everything	
  else	
  the	
  same.	
  	
  
High	
  engagement	
  	
  
-­‐	
  over	
  a	
  long	
  period	
  of	
  =me	
  
1. Target
2. Engage
3. Nurture
4. Convert
Targeted	
  distribu=on	
  of	
  
content	
  that	
  engage	
  
your	
  customers	
  over	
  a	
  
long	
  period	
  of	
  =me.	
  
Targeted	
  adver=sing	
  +	
  
Marke=ng	
  Automa=on	
  
Pipeline Marketing
+ Content Marketing
Pipeline	
  Marke=ng™	
  
ENGAGED	
   UNENGAGED	
  
Marketing Automation
+ Content Marketing
www.vendemore.com/knowledge

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How to use targeted advertising to support B2B sales: Vendemore @B2B Marketing Day 2014

  • 1.
  • 2. Christopher     Engman   CEO  Vendemore   Christopher.engman@vendemore.com     Fredrika   Bennision   CMO  Vendemore   Fredrika.bennison@vendemore.com    
  • 3. Best  Prac=ce     How  to  use  new  technology  like   targeted  online  adver=sing  to   support  B2B  sales?    
  • 4. 450+  soIware,  tech  and  service  B2B  companies,  in  14  countries  and  4   con=nents,  growing  50%+  per  year,  delivering  in  100+  countries     The Pipeline Marketing Company
  • 5. Pipeline  Marke=ng™   Widespread  support     for  the  supplier  across     my  organisa=on   Organisa=on  is     easily  accesible   Organisa=on  is     easy  to  buy  from   Organisa=on  is     willing  to  collaborate     with  other  suppliers   Provides  the     best  value  for     the  best  price   Flexible  in  adjus=ng     to  unique  product  needs   Widespread  support     for  the  supplier  across     my  organisa=on   Source:     Sales  Execu=ve  Council  research   The  Challenger  Sale  p.  102  
  • 6. The Pipeline Marketing Company How to engage the unengaged?
  • 8. The Pipeline Marketing Company Brand  sensi=vity…   ….is  higher  in  complex  and  distributed  B2B   purchasing  than  in  consumer  products   (Bondesson)     Pipeline  Marke=ng™  
  • 9. The Pipeline Marketing Company Target  your  message  online:   Only  people  working  in  the   organisa=ons  you  choose.     Marke=ng  towards  the  buying  organisa=on  during  the  sales  cycle   Pipeline  Marke=ng™  
  • 10. Adver=sing,  films,  social  media,  ar=cles  are   targeted  to  the  buying  organisa=on   Pipeline  Marke=ng™  
  • 11. The Pipeline Marketing Company Successful  applica=ons  (B2B  complex  selling):     Cross-­‐selling   Lead  genera=on   Channel  sales   Pipeline  accelera=on   Pipeline  Marke=ng™  
  • 12. Customer  Case   Best-­‐prac=ce     Cross-­‐Selling  
  • 13. The Pipeline Marketing Company ERP-­‐system  supplier  for  the  real  estate  industry     A  part  of  the  sales  processes  never  go  beyond  the  first  mee=ng  since  the   client  can’t  manage  the  internal  selling  to  engage  in  a  buying  process.     Hard  to  create  urgency  within  the  clients  organisa=on       Pipeline  Marke=ng™   Cross-­‐selling  customer  case:  
  • 14. The Pipeline Marketing CompanyThe Pipeline Marketing Company Vitec,  a  cross  selling  case     Marke=ng  towards  the  buying  organisa=on  during  the  sales  cycle   Pipeline  Marke=ng™   Constr.   comp.   Mun.  Real   est.   Private   Real  est.   References   Energy   Cons.   Customer   service   Forecast  Modules/   Pain  areas   Service   staff   Constr.   comp.   Energy   Cons.   Forecast   Green  example:  a  construc=on  company  lacking  the   energy  solu=on  and  the  forecas=ng  module  
  • 15. The Pipeline Marketing Company Matching  “pain”,  product  &  refence       Pipeline  Marke=ng™  
  • 16. The Pipeline Marketing CompanyThe Pipeline Marketing Company Results  cross-­‐selling  case     Marke=ng  towards  the  buying  organisa=on  during  the  sales  cycle   Pipeline  Marke=ng™   Management  improved  their  result  in  2013,  in  rela8on  to  2012,  by   almost  80  %.     “In  2013  we  increased  our  cross-­‐selling  by  20%   from  companies  targeted  by  Vendemore”   -­‐  Magnus  Persson,  Sales  and  Marke=ng  Director,  Vitec.       To  sell  more  products  to  exis=ng  customers  has  always  been  Vitecs     business  strategy  but  with  Vendemores  solu=on  we  were  able  to   increase  sales  and  work  with  business  opportuni=es  in  a  much  more   efficient  way.          
  • 17. The Pipeline Marketing Company 1.  Set  clear,  and  measureable   business  objec=ves     2.  Select  one  product/service/   customer  ver=cal  segment   3.  A  handful  of  sales  people   4.  An  abbreviated  list  of  poten=al   customers   5.  Review  the  outcome   6.  “Adapt  and  go”  for  scaling  it  up   Recommenda=on  1:   Map  cross-­‐selling  poten=al  &   Narrow  your  focus      
  • 18. The Pipeline Marketing CompanyThe Pipeline Marketing Company Recommenda=on  2:   Lunch  and  learn  –  Sell  to  many   already  from  the  start       Pipeline  Marke=ng™  
  • 19. The Pipeline Marketing CompanyThe Pipeline Marketing Company Recommenda=on  3:   LinkedIn  connec=ons  and   discussions           -­‐  Visit  the  profiles   -­‐  Add  with  a  personal  invite   -­‐  Ask  a  short  engaging  ques=on   -­‐  Comment  on  a  post   Pipeline  Marke=ng™  
  • 20. The Pipeline Marketing Company Neil Stoneman Velocity Partners Recommenda=on  4:   Engaging  content   Pipeline  Marke=ng™  
  • 21. The Pipeline Marketing CompanyMarke=ng  towards  the  buying  organisa=on  during  the  sales  cycle   Ar=cle  ads  have  higher  impact   10x  
  • 22. Marke=ng  towards  the  buying  organisa=on  during  the  sales  cycle   Content  ads  are  more   interes=ng  than  tradi=onal  ads  
  • 23. Marke=ng  towards  the  buying  organisa=on  during  the  sales  cycle   Survey  ads  trigger  discussions  
  • 24. Content  video-­‐ads   -­‐  Create  ”pain  awareness”   -­‐  Tes=monials    
  • 25. 29  days  with  no  adver=sing  followed  by  a  29  days  with   targeted  adver=sing,  everything  else  the  same.     High  engagement     -­‐  over  a  long  period  of  =me  
  • 26. 1. Target 2. Engage 3. Nurture 4. Convert Targeted  distribu=on  of   content  that  engage   your  customers  over  a   long  period  of  =me.  
  • 27. Targeted  adver=sing  +   Marke=ng  Automa=on  
  • 28. Pipeline Marketing + Content Marketing Pipeline  Marke=ng™   ENGAGED   UNENGAGED   Marketing Automation + Content Marketing