This document introduces Needaservice, a business-to-business platform that connects clients needing building and business services with qualified service providers. It aims to address issues in the construction and maintenance industries like fewer opportunities, rate increases, and lack of expertise. The Needaservice model provides clients security, expertise and value while increasing efficiency for service providers to tender securely. It builds a value network that rewards quality and lowers overhead costs to secure future business for all members.

1. VALUE
RELIABILITY
EXPERTISE

2. Introduction
• Personal Background
– AMEC, MITSUI, KENTZ, RPS GROUP
– Est’d PCE Consulting in 2003
• Services Design
• Project Management and Co-ordination

3. Introduction

4. Introduction

5. Needaservice.ie
• Business to Business
• Secure – Encription Technology
• 10 day turnaround on Tenders
• All systems covered
• 2 Main Areas
– Building Services
– Business Services

6. Needaservice and the need for
Change ? – Business
• Construction Landscape
– Fewer opportunities
– Race to the bottom
– Black market Economy
• Maintenance Landscape
– Rate Increases
– Landlord / Tenant Issues
– De-centralised responsibility

7. Needaservice and the need for
Change ? – Clients
– Lack of Knowledge due to building complexity
– Procurement Issues – Scope understanding
– Need to comply with Legislation
• Refrigerant de-commission
• Energy Labelling

8. Needaservice Model
CLIENTS SERVICE
PROVIDERS
Need
Need
Security
Increase
Expertise Workflow
Value SPECIFIERS Reduce
Overheads
Need
Increase Efficiency
to Tender - securely

9. Needaservice – Part of a Solution?
• Gives customer back control with
confidence
• Brings value back
• Brings Quality to the fore
• Addresses customer service as a key
requirement
• Provides Expertise

10. Needaservice – Part of a Solution?
• Builds a value network of suppliers in key
disciplines
• Lowers overhead costs to secure future
business
• Quality rewarded with more Opportunities
• Expertise offered FREE to clients

11. Needaservice – How it Works!

12. Needaservice – How it Works!

13. Needaservice – How it Works!

14. Challenges and Opportunities
• Work Smarter not Harder
• Be Proficient at what you do
• Go the Extra Mile
• Get back in touch with customers
• Join a Network – that works

15. Needaservice – Networking Works!

16. Challenges and Opportunities
• Embrace Social Media
• Maximise Technology in Business
• Recruit Smarter !
• Utilise Local Govt Initiatives

17. Challenges and Opportunities
• Work Smarter not Harder
• Be Proficient
• Go the Extra Mile
• Get back in touch with customers
• Join a Network – that works

18. VALUE
RELIABILITY
EXPERTISE