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VALUE
RELIABILITY
EXPERTISE
Introduction
• Personal Background
  – AMEC, MITSUI, KENTZ, RPS GROUP
  – Est’d PCE Consulting in 2003
    • Services Design
    • Project Management and Co-ordination
Introduction
Introduction
Needaservice.ie
•   Business to Business
•   Secure – Encription Technology
•   10 day turnaround on Tenders
•   All systems covered
•   2 Main Areas
    – Building Services
    – Business Services
Needaservice and the need for
                Change ? – Business
• Construction Landscape
  – Fewer opportunities
  – Race to the bottom
  – Black market Economy
• Maintenance Landscape
  – Rate Increases
  – Landlord / Tenant Issues
  – De-centralised responsibility
Needaservice and the need for
              Change ? – Clients
– Lack of Knowledge due to building complexity
– Procurement Issues – Scope understanding
– Need to comply with Legislation
  • Refrigerant de-commission
  • Energy Labelling
Needaservice Model


            CLIENTS                SERVICE
                                   PROVIDERS
Need
                                                   Need
Security
                                                   Increase
Expertise                                          Workflow
Value                 SPECIFIERS                   Reduce
                                                   Overheads



                            Need
                            Increase Efficiency
                            to Tender - securely
Needaservice – Part of a Solution?
• Gives customer back control with
  confidence
• Brings value back
• Brings Quality to the fore
• Addresses customer service as a key
  requirement
• Provides Expertise
Needaservice – Part of a Solution?
• Builds a value network of suppliers in key
  disciplines
• Lowers overhead costs to secure future
  business
• Quality rewarded with more Opportunities
• Expertise offered FREE to clients
Needaservice – How it Works!
Needaservice – How it Works!
Needaservice – How it Works!
Challenges and Opportunities
•   Work Smarter not Harder
•   Be Proficient at what you do
•   Go the Extra Mile
•   Get back in touch with customers
•   Join a Network – that works
Needaservice – Networking Works!
Challenges and Opportunities
•   Embrace Social Media
•   Maximise Technology in Business
•   Recruit Smarter !
•   Utilise Local Govt Initiatives
Challenges and Opportunities
•   Work Smarter not Harder
•   Be Proficient
•   Go the Extra Mile
•   Get back in touch with customers
•   Join a Network – that works
VALUE
RELIABILITY
EXPERTISE

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Needaservice Pres

  • 2. Introduction • Personal Background – AMEC, MITSUI, KENTZ, RPS GROUP – Est’d PCE Consulting in 2003 • Services Design • Project Management and Co-ordination
  • 5. Needaservice.ie • Business to Business • Secure – Encription Technology • 10 day turnaround on Tenders • All systems covered • 2 Main Areas – Building Services – Business Services
  • 6. Needaservice and the need for Change ? – Business • Construction Landscape – Fewer opportunities – Race to the bottom – Black market Economy • Maintenance Landscape – Rate Increases – Landlord / Tenant Issues – De-centralised responsibility
  • 7. Needaservice and the need for Change ? – Clients – Lack of Knowledge due to building complexity – Procurement Issues – Scope understanding – Need to comply with Legislation • Refrigerant de-commission • Energy Labelling
  • 8. Needaservice Model CLIENTS SERVICE PROVIDERS Need Need Security Increase Expertise Workflow Value SPECIFIERS Reduce Overheads Need Increase Efficiency to Tender - securely
  • 9. Needaservice – Part of a Solution? • Gives customer back control with confidence • Brings value back • Brings Quality to the fore • Addresses customer service as a key requirement • Provides Expertise
  • 10. Needaservice – Part of a Solution? • Builds a value network of suppliers in key disciplines • Lowers overhead costs to secure future business • Quality rewarded with more Opportunities • Expertise offered FREE to clients
  • 11. Needaservice – How it Works!
  • 12. Needaservice – How it Works!
  • 13. Needaservice – How it Works!
  • 14. Challenges and Opportunities • Work Smarter not Harder • Be Proficient at what you do • Go the Extra Mile • Get back in touch with customers • Join a Network – that works
  • 16. Challenges and Opportunities • Embrace Social Media • Maximise Technology in Business • Recruit Smarter ! • Utilise Local Govt Initiatives
  • 17. Challenges and Opportunities • Work Smarter not Harder • Be Proficient • Go the Extra Mile • Get back in touch with customers • Join a Network – that works