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social media

                                             as a part of
                                             integrated
                                              marketing



Presented by: Greg Linnemanstons, President, Weidert Group | gregl@weidert.com, @greglinn
Covering today:

          Facts and myths associated with social media
Intro     Traditional media vs. social media

          Integrating social media with traditional marketing

          Case study: Weidert Group

          Case study: Hoffmaster
Social networking is a waste of time.


            Social media is a legal minefield; negative
The Myths   feedback is a threat.


            Respectable businesses cannot communicate
            through Twitter.


            Social media is a replacement for traditional
            media.


            There is no ROI in social media or corporate
            blogging.
LinkedIn has about 40 million users, up about
            1/3 since January.


            Twitter added 5 million users in March 2009.
The Facts

            Social network usage higher (68%) than email
            (65%) for the first time.


            Mobile usage of social networks grew 260%
            during 2008.


            Twitter, blogs, LinkedIn and Facebook are the
            top 4 social networks used by marketers.


                                Sources: comScore, 2009; Nielsen, 2009; LinkedIn, 2009
Emerging attitudes
             77% of active web users read blogs
The Facts
             More than 50% of marketers say they will increase
             spending on social media

             57% of early corporate adapters say it impacts
             their business

             85% of Americans believe companies should use
             social media to interact with consumers

             60% of journalists polled want a company to send
             social media links



                       Sources: TEKgroup, 2009; Cone, 2008; Austin’s New Media Lab, 2008
Integrating
Social Media
Traditional media       Social media
                space defined by brand     space defined by consumer
 Integrating
social media           brand in control   consumer in control

                one-way communication     conversation

                    repeating message     fluid, adaptive message

                  focused on the brand    focused on consumer

               company created content    user-created content
Social media: a new set of tools
               for your marketing toolbox
                 Opportunities for conversations with your
 Integrating
social media
                 customers/fans

                 Realtime communication monitoring

                 Hear customer opinions, likes, dislikes

                 The COMMUNICATION ACCELERATOR

                 Reach the most intense consumers in an industry
Incorporating social media into
               your marketing plan
                 Get your website right first
 Integrating
social media
                 Learn the differences between traditional and
                 social media

                 Use social media to measure impact of traditional
                 media

                 Fully articulate brand character across a variety of
                 channels

                 Search for ways to cross-channel promote
Case Study:
Weidert Group
Simple steps, real change
           Commit to new tools, tactics, attitudes
Weidert
Group      New website, blog, e-newsletter, corporate
           Facebook and Twitter pages

           Expectations for all client-facing staff to become
           active in SM

           Commitment to using social media everyday
Home page




            http://www.weidert.com
blog   Share expert knowledge,
       improve SEO by frequently
       updating content to website
Share industry trends with a
             monthly e-newsletter; links to
                 content on the blog

 company
newsletter
PR drives SEO for Weidert
 Press     Group and clients through
Releases
             SM press releases and
                links to websites
Interactive contact page
Contact    allows prospects to connect
          through SM, experience staff
            expertise and personality
Results
            Unique visitors increased by 112% in the first
Weidert
            month of the website launch
Group
            The average length of visit has increased by nearly
            4 minutes from February to April 2009

            The average visits per day increased 442% from
            February to April 2009

            The use of social media releases has resulted in
            more frequent company media placements
Case Study:
Hoffmaster
Integrating social media in a
             mature industry
               Created fictional passionate character as a parody
Hoffmaster     subject

               Produced YouTube videos to introduce character
               story line

               Introduced Twitter and Facebook to connect with
               industry professionals

               Integrated character and promoted SM
               networking in advertising and collateral materials
Hoffmaster
Results
               Hoffmaster Twitter account gained 336 followers
Hoffmaster     in 1 month; over 50% restaurant operators

               Facebook page acting as a prospect funnel

               Over 1,000 YouTube views in 1 month

               Resulted in trade show daily media placements

               Provided a platform for ongoing viral campaign
Questions?

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Greg Linnemanstons, Weidert Group, Social Media for Integrated Marketing

  • 1. social media as a part of integrated marketing Presented by: Greg Linnemanstons, President, Weidert Group | gregl@weidert.com, @greglinn
  • 2. Covering today: Facts and myths associated with social media Intro Traditional media vs. social media Integrating social media with traditional marketing Case study: Weidert Group Case study: Hoffmaster
  • 3. Social networking is a waste of time. Social media is a legal minefield; negative The Myths feedback is a threat. Respectable businesses cannot communicate through Twitter. Social media is a replacement for traditional media. There is no ROI in social media or corporate blogging.
  • 4. LinkedIn has about 40 million users, up about 1/3 since January. Twitter added 5 million users in March 2009. The Facts Social network usage higher (68%) than email (65%) for the first time. Mobile usage of social networks grew 260% during 2008. Twitter, blogs, LinkedIn and Facebook are the top 4 social networks used by marketers. Sources: comScore, 2009; Nielsen, 2009; LinkedIn, 2009
  • 5. Emerging attitudes 77% of active web users read blogs The Facts More than 50% of marketers say they will increase spending on social media 57% of early corporate adapters say it impacts their business 85% of Americans believe companies should use social media to interact with consumers 60% of journalists polled want a company to send social media links Sources: TEKgroup, 2009; Cone, 2008; Austin’s New Media Lab, 2008
  • 7. Traditional media Social media space defined by brand space defined by consumer Integrating social media brand in control consumer in control one-way communication conversation repeating message fluid, adaptive message focused on the brand focused on consumer company created content user-created content
  • 8. Social media: a new set of tools for your marketing toolbox Opportunities for conversations with your Integrating social media customers/fans Realtime communication monitoring Hear customer opinions, likes, dislikes The COMMUNICATION ACCELERATOR Reach the most intense consumers in an industry
  • 9. Incorporating social media into your marketing plan Get your website right first Integrating social media Learn the differences between traditional and social media Use social media to measure impact of traditional media Fully articulate brand character across a variety of channels Search for ways to cross-channel promote
  • 11. Simple steps, real change Commit to new tools, tactics, attitudes Weidert Group New website, blog, e-newsletter, corporate Facebook and Twitter pages Expectations for all client-facing staff to become active in SM Commitment to using social media everyday
  • 12. Home page http://www.weidert.com
  • 13. blog Share expert knowledge, improve SEO by frequently updating content to website
  • 14. Share industry trends with a monthly e-newsletter; links to content on the blog company newsletter
  • 15. PR drives SEO for Weidert Press Group and clients through Releases SM press releases and links to websites
  • 16. Interactive contact page Contact allows prospects to connect through SM, experience staff expertise and personality
  • 17. Results Unique visitors increased by 112% in the first Weidert month of the website launch Group The average length of visit has increased by nearly 4 minutes from February to April 2009 The average visits per day increased 442% from February to April 2009 The use of social media releases has resulted in more frequent company media placements
  • 19. Integrating social media in a mature industry Created fictional passionate character as a parody Hoffmaster subject Produced YouTube videos to introduce character story line Introduced Twitter and Facebook to connect with industry professionals Integrated character and promoted SM networking in advertising and collateral materials
  • 21. Results Hoffmaster Twitter account gained 336 followers Hoffmaster in 1 month; over 50% restaurant operators Facebook page acting as a prospect funnel Over 1,000 YouTube views in 1 month Resulted in trade show daily media placements Provided a platform for ongoing viral campaign