An integrated approach to talent management is all about the integration of business strategy and talent processes. This journey involves complex talent needs, dynamic business strategy, key skills development, cutting-edge technology, new initiatives and learning innovation. Dr. Selvan D, under whose leadership Wipro’s talent transformation function has won the ASTD BEST Award six times in a row, will share some of his ideas implemented at Wipro, including: • Integrating learning strategy with business strategy using a multigenerational workforce approach. • Moving from strategy to day-to-day action. • Learning innovations that deliver results, including mobile learning, learning in a box and video-based learning. • Learning on the go for senior management. Dr. Selvan D, Senior Vice President, Talent Transformation, Wipro Technologies

1. Integrated Talent Management:
From Strategy to Execution
Dr. Selvan D
Senior Vice President – Talent Transforma7on
Wipro Technologies

2. © 2010 Wipro Ltd - Confidential2
3
4 Learning Strategy
1 About Wipro
2 Business Drivers
About Talent Transformation
5 Aligning Learning Actions
Agenda
6 Q&A

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The Wipro story
Manufacturing
Vegetable oil
Soaps
Hydraulic
equipment
IT Hardware
Personal
Computer
Lightings
Medical systems
Software, R&D
R&D
Software
Personal
Products
Global Delivery
Global IT
solutions
Largest BPO
Consulting

4. © 2010 Wipro Ltd - Confidential4
Presence in countries across the globe
Singapore
Headquarters
USA
NewYork, New Jersey –
Headquarter
MountainView
Seattle
Chicago
Dallas
Houston
Minneapolis
Atlanta
Boston
Columbus
Miami
Nashville
Troy
Brea
Infocrossing:
Broomfield
Dayton
Jefferson City
Leonia
Norcross
Omaha
Phoenix
Roselle (Chicago)
Tampa
Tempe
Westwood
Woodland Hills
Europe
Austria
United Kingdom
Germany
France
Finland
Luxembourg
Netherlands
Poland
Portugal
Romania
Sweden
Switzerland
Brazil
Saudi Arabia
Canada
Japan
Taiwan
Egypt
China
Mexico
India
Australia
54 countries, 72 GDCs
Malaysia
Argentina
Dubai
Indonesia
New Zealand
Thailand
United
Arab
Emirates
Confidential © Copyright 2010 Wipro Ltd

5. © 2010 Wipro Ltd - Confidential5
Team Wipro
Gender Diversity
~30% Women
*Data as of May 31st 2010
Age & Experience
Average age of employees – 29 years
Average tenure in Wipro 2.84 years
Average tenure of senior leadership team
is 11.1 years
Geographical spread
21% employees overseas
Over 15000 spread across
North America, Europe
and Japan
Global Diversity
• Nearly 50% of overseas
employees local nationals

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The Three Business Drivers
Productivity
Enhancers
Growth
Enablers
Margin
Movers

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The Talent Transformation Landscape
4000 employees undergo
classroom training every day
5000 pursue their Masters
through a work integrated
learning program
7,000 fresh recruits from
campuses this year
60,000 employees on
Technology Enabled Learning
150+ full-time trainers and
over 500 Certified Talent
Transformers

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Talent Streams
Business
Skills
Cross
Culture
Behavioral
Skills
Execution
Excellence
Higher
Education
Technology
Domain
Skills

9. © 2010 Wipro Ltd - Confidential9
Wipro’s Learning Strategy

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Overall Talent Framework
Programming
Generic Skills
Programming
Stream Wise
30%
25%
20%
15%
10%
Unified Competency
Framework
Core Skills
Skill + Application
+ Testing
Application + Assessments +
Project Management
Technology Ladder
Domain & Business Acumen
Business Focus
Solution Focus

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Wipro’s Learning Evolution

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Approaches to
Learning
Preferred
Learning Styles
Comfort with
Delivery Methods
Technology
Enablement
Effort
Traditionalist
Formal Reflective /
Sequential
Instructor-Led High
Gen X
Informal/
Formal
Active / Sensing Blended Moderate
Millennial
Non-formal Active / Global/
Intuitive
Anytime,
Anywhere
Low
Multi-Generational Workforce
The Need for Rapid Learning

13. © 2010 Wipro Ltd - Confidential13
The Guiding Principles of Talent Transformation
State of the Art
Learning Infrastructure
Learning Integrated
HR Processes
Contextual Content
Tools that enhance the
Learning experience
Single Window Managed
Learning Support
Produc(vity
Enhancers
Margin
Movers
G
r
o
w
t
h
E
n
a
b
l
e
r
s

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Learning Technology Infrastructure

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Integrated Talent Management System (ITMS)
Recrui(ng
Learning
Performance
Management
Leadership
Career
Development
Staffing
Competency
Framework
ITMS

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ITMS Integrates with Core HR Processes
Learning Ac(vi(es Aligned to KCA’s and WLQ in Performance Appraisal
Produc(vity – Skill Focused

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ITMS provides real time MIS for Managers

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MIS that helps drill down to each employee

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People
Winning &
Business
Business
Acumen
Technology
& Innova(on
Customer
& Strategy
Handle Changing
Customer Paradigms
Program
Management
Next Gen
Solu(ons
People &
Execu(on
Creating Growth Enablers

20. 20 © 2010 Wipro Ltd - Confidential
KEY EXPERTS – Compelling brand name authors are a proven point of interest. Keep
leaders engaged with featured excerpts
Online Learning Community for Growth Enablers
QUESTIONS AND ANSWERS – Leaders can get answers to cri(cal ques(ons in
a variety of ways; one‐on‐one ques(ons, group‐wide threaded discussions, and research
reports.
EVENTS – Virtual learning events and in‐person mee(ngs fuel peer interac(on and live
discussion. Link events to your internal course calendar and key dates in your business
cycle to capitalize on top of mind issues (ex. Expert Speak).
MODERATED DISCUSSIONS – Draw out global best prac(ces through our expert
facilitators who will keep the group focused, recommend resources, and inject conversa(on
starters to ignite debate.
PROJECT COLLABORATION – Ac(on‐learning teams develop and track projects.
Current business challenges are tackled and resolved. Leaders build their network and share best
prac(ces with others in the cohort.
CUSTOM TAILORED CONTENT – Ensures organiza(onal priori(es and culture
Deliver company specific content, co‐brand the learning experience to increase relevance to
leaders (Ex. Leaders as Teachers)
TARGETED CONTENT FEED – Keeping the material fresh and relevant. HBSP
resources include Harvard Business Review ar(cles, online learning modules, book excerpts,
video clips and more

21. Growth Enabler – Learning Pallete

22. Margin Movers – Rapid Learning

23. High Investments to address Margin Movers needs
Beaer
Decisions
Ac(onable
Insights
On Demand
Learning
M‐Tube
Business
Intelligence
Global
Learning
Support
Seman(cs
More technology to make the end user life simpler

24. © 2010 Wipro Ltd - Confidential24
Global Learning Support Center
Handle 7000+ learning related calls every quarter

25. Thank You
selvan.dorairaj@wipro.com