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Ian Jindal: presentation to the Adobe Online Retailing Excellence seminar
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Ian Jindal: presentation to the Adobe Online Retailing Excellence seminar
1.
In search of
retail excellent - a customer’s view Adobe Best Practice Web2.0 seminar: July 2008 www.ianjindal.com
2.
Excellence vs quality
3.
Quality Say what you
do. Do what you say. Repeat.
4.
Quality ... then improve.
5.
Quality in eCommerce
- your business to the web The customer’s view counts
6.
Quality in eCommerce
- your business to the web The customer’s view counts
7.
Quality in eCommerce
- your business to the web The customer’s view counts
8.
Focus on Rich
Media and data
9.
Rich Media
10.
Rich Media
11.
Rich Media
12.
Poor Media
13.
Poor Media