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Customer Relationship Management (CRM) - By Jerry Helms

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A CRM system combines business processes and software to improve customer relationships and internal efficiencies. It helps grow sales and profitability by managing the customer lifecycle, opportunities, campaigns, and cases. Popular CRM platforms include SugarCRM, Microsoft CRM, Sage SalesLogix, and Salesforce.com.

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Customer Relationship Management By Jerry Helms
The Problem ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More Problems ,[object Object],[object Object]
Customer Relationship Management System ,[object Object],[object Object],[object Object],[object Object]
Benefits of a CRM System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Contact Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Opportunity Management ,[object Object],[object Object],[object Object]
Cases ,[object Object],[object Object],[object Object]
Marketing Campaigns ,[object Object],[object Object],[object Object],[object Object]
Configurable Software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Popular CRM Software Platforms ,[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object]
Contact Us ,[object Object],[object Object]

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Customer Relationship Management (CRM) - By Jerry Helms