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What media
should learn    MOBILIZING
   from the
     mobile     MEDIA
 ecosystem      INDUSTRIES
                        I International Conference
                        Technological Innovation in a
                        Mobile World
                        Murcia, December, 7, 2012




                           Juan Miguel Aguado
          Facultad de Comunicación y Documentación
                                  jmaguado@um.es
The                        "Evolution of Mobile Media:
     background                        Content formats, Main
                                       Players, Business Models
                                       and Users' Perception"

                              4 year research project
                              Cualitative approach
                                       Exploring industry reports
                                       Expert pannels with productive players
                                       In depth interviews and focus groups
                                       with users and developers
                                       Content Analysis of reference apps
                                       Validation workshops

                              Media industries driven approach
                                             consolidate viable hypothesis

TO
      get a wide picture of the mobile
      ecosystem's influence in the digital    regarding the impact in media
      content landscape                      ecosystem transformations
Traditional
cultural industries
                                The context
                                    A perfect storm

                          Multidimensional crisis
      Digital ecosystem
The context
             A perfect storm

Multidimensional crisis
   Revenue sources
   Advertising revenue sinks

   Digital advertising helps, but not
   enough (low CPM)

   Standard pay per access also
   drops as new (digital) access to
   content increases availability
The context



                    TV             Mobile                  Online
       5000                                                          4621

                                                              3698
       3750
       2500                             2162        2162
                                                           1920
                                                                  1171
       1250                 1012              907      806
              358                          392
                    80 55      160267
         0
              year 1 year 2 year 3 year 4 year 5
The context

                    Ad revenue in the 5 first years
                       TV                         Mobile                      Online

5000
                                                                                                                   4621




                                                                                                   3698
3750



2500
                                                    2162                    2162
                                                                                            1920



                                                                                                           1171
1250                        1012
                                                                    907
                                                                                    806

       358                                                  392
                                            267
               80                   160
                      55
   0
             year 1                year 2                  year 3                  year 4                 year 5


                                                                          (Source: Business Insider Intelligence, 2012)
The context


       Shrinking audience




                            Source: eMarketer, 2012
The context

      Shrinking ad share




                           Source: eMarketer, 2012
The context




Lack of reliable,
homogeneus metrics

The paradox of digital /
mobile advertising
The context
The context
          A perfect storm

Multidimensional crisis
   Revenue sources
The context
                            A perfect storm

              Multidimensional crisis
                 Revenue sources
APPLICATION      Distribution model
  STORES         Platforms as the new
                 intermediaries
                 Application stores become a
                 prevalent digital distribution
                 channel
The context




               75%    
        of EU big 5 smartphone
           users used mobile
         media in 2012, up to
           62% since last year




                                 Source: ComScore, 2012
The context
                                      Mobile App Store Downloads, Worldwide,
                                              2010-2015 (millions of downloads)
                              2011              2012           2013             2014             2015

            Free              22,044        40,599             73,280          119,842          188,942

          Paid-for            2,893             5,018          8,142           11,853           16,430

            Total             24,936        45,617             81,422          131,695          205,376

        Free dwn %            88.4%             89.0%          90.0%           92.0%            93.0%
                                                 Free Downloads           Paid-for Downloads

                                225000


                                150000


                                  75000
Sources: Cheetan Sharma
 Consulting, 2010; Distimo,
 2012, Gartner, 2012.
                                        0
                                         2011           2012            2013             2014            2015
The context

Daily average media     Mobile Internet use by
use                     type




                        76     min/day        80      min/day

                        WEB APPS
Source: Inmobi, 2012.    Source: The App Date, Spain, 2012.
The context
   AND EVEN MORE
                   The new distribution
                   model expands beyond
                   mobile devices
                   It becomes a trend
                   in the digital world
The context
 AND EVEN MORE   The new distribution model
                 takes over the traditional direct
                 relation between content
                 brands and audiences
                 De-intermediation /
                 Re-intermediation




        USERS       CONTENT        CONTENT
                 INTERMEDIARIES    CREATORS
The context
 AND EVEN MORE      The new distribution model
                    takes over the traditional direct
                    relation between content
                    brands and audiences
                    De-intermediation /
                    Re-intermediation




                     PLATFORMS                  CONTENT
                                             INTERMEDIARIES




                                              CONTENT
   CREATIVE USERS   APP STORES
                                              CREATORS
The context
                        A perfect storm

              Multidimensional crisis
                 Revenue sources
APPLICATION
                 Distribution model
  STORES
The context
                           A perfect storm

              Multidimensional crisis
                 Revenue sources
APPLICATION
                 Distribution model
  STORES
                 Management structures
                 Rigid structures as barriers to
                 innovation (Feijóo et alt, 2012)
                 High production/distribution costs
                 make difficult to adapt and to take
                 risks (Ibid.)
                 Management structures focused on
                 distribution (Aguado, 2010)
The context
          A perfect storm

Multidimensional crisis
   Revenue sources

   Distribution model

   Management structures



   Business model
The context
                        Content-centric value chain

                        Audience attention is the main asset

                        The impact of Internet culture
                                 ADVERTISING




                                                           AUDIENCE
BRAND


                                 DISTRIBUTION
              CONTENT
                                 CHANNEL

             TRADITIONAL MEDIA
                                                 PAY PER ACCESS
The context


User-centric value chain                             PAY PER ACCESS


Platforms take over                  ADVERTISING
access to audiences
Control digital
advertising
platforms         DIGITAL (MOBILE)
(networks and     PLATFORMS                               AUDIENCE

metrics)
                                     DISTRIBUTION
                                     CHANNEL
Push to dominate
functional               BRAND
payment
channels
                                                CONTENT
What media industries
should learn from the
mobile ecosystem
Users are becoming digital
1   omnivores
Users are becoming digital
1   omnivores
                   Sequential vs simultaneous
                   Co-ordinated vs overlapped

MULTI SCREEN USE




                                Source: Google & Ypsos, 2012.
Lean forward
medium

                                  Lean back
                                  medium

                LABOUR DAY




    DAILY
ACCESS TO
NEWS SITES
         USA
                WEEKEND
    Dic. 2011




                             Sources: Google & Ypsos, 2012; Comscore, 2012.
Creating added value for
Multi-screen consumption...
Content gets rid of medium
2




CLOUD STORAGE AND SYNCHRONIZATION
         Relevance shifts from the medium to the BRAND
... and becomes the core of
           3     business strategy for
                 software / hardware industries




 CORE                                                       Social
                Hardware    Search engines   E-commerce
ACTIVITY                                                   Networks

BUSINESS        Devices +
                             Advertising     CONTENT      Advertising
 MODEL         components

EXPANSION                                     Devices +   CONTENT +
               CONTENT        CONTENT
STRATEGY                                      platforms   distribution
... and becomes the core of
    business strategy for
3   software / hardware industries
Content is not the end
      4      of the usage process
                Mobile devices are perceived
                as RELATIONAL TECHNOLOGIES
                People DO (and want to do)
                things with content



  APPS=

 content +
management
Content is not the end
         4        of the usage process
                     Mobile devices are perceived
                     as RELATIONAL TECHNOLOGIES
                     People DO (and want to do)
                     things with content


From the logics
of VIEWING to
 the logics of
    DOING
Content is not the end
         4        of the usage process

                     Content becomes a
                     medium for social relations




From the logics
of VIEWING to
 the logics of
    DOING
Content is not the end
         4        of the usage process

                     Content becomes a
                     medium for social relations
                      BRAND   CONTENT     DISTRIBUTION
   SOCIAL INTEGRATION
                                          CHANNEL         OF CONTENT



From the logics
of VIEWING to           TRADITIONAL VALUE CHAIN
 the logics of                          DIGITAL VALUE CHAIN
    DOING
                     What users do with content
                     enters the digital environment
Mobile devices emphasize
5   the user/device link



                    Univoque link
                    user/device
                    facilitates
                    coherent user
                    profiles
Mobile devices emphasize
          5      the user/device link

Univoque user/
device link
facilitates
coherent user
profiles

User activity with
content becomes a
relevant data source              PLATFORM
for user profile
enhancement
Mobile devices emphasize
   5     the user/device link
Platforms put the user in the very core of their
business model



 The battle for
 browsers                          Cloud
                                   synchronization &
                                   storage

                      User
                                  Cross media
    Tracking
                     content
    Toools
Mobile devices emphasize
      5           the user/device link
                          CONTENT
                      INTEGRATION INTO   AUDIENCE
     PLATFORM           USERS' SOCIAL
                          ACTIVITY




Improve user                               Content as a
profile                                    language for
exploitation                               social exchanges
New source of                              Digital
added value in                             egospheres
digital content
value chain                                Privacy and
                                           transparency
                                           issues
The seeds of an alternative
       content value chain




Capturing big amounts of      Capturing big amounts of
indiscriminated audiences     information about hyper-
                              segmented audiences
Control over production
                              Control over metrics and
and distribution structures
                              user profiles
User engagement (apps downloaded per user)                       The game has just started
                                                    Horizon for the development of apps as dominant mobile
                                                    content format
                                             25,0
                                                                                                    MATURITY ZONE

                                             20,0                                                                  USA
                                                                                                                         UK

                                             15,0                                                   Netherlands

                                                                                     Germany               Sweden Spain

                                                                                Russia          France
                                             10,0
                                                            CHINA                                          Italy

                                             5,0                       Brasil   Poland
                                                         INDIA

                                                                 OPPORTUNITY ZONE
                                             0,0
                                                    0%           10%      20%            30%         40%            50%         60%

                                                          Smartphone penetration
                                                                                 Source: Distimo, 2012; Vision Mobile, 2012; Comscore, 2012
Juan Miguel Aguado
              jmaguado@um.es
         webs.um.es/jmaguado
mobmediaresearch.wordpress.com




                 THANK YOU

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Mobilizing media industries 2012

  • 1. What media should learn MOBILIZING from the mobile MEDIA ecosystem INDUSTRIES I International Conference Technological Innovation in a Mobile World Murcia, December, 7, 2012 Juan Miguel Aguado Facultad de Comunicación y Documentación jmaguado@um.es
  • 2. The "Evolution of Mobile Media: background Content formats, Main Players, Business Models and Users' Perception" 4 year research project Cualitative approach Exploring industry reports Expert pannels with productive players In depth interviews and focus groups with users and developers Content Analysis of reference apps Validation workshops Media industries driven approach consolidate viable hypothesis TO get a wide picture of the mobile ecosystem's influence in the digital regarding the impact in media content landscape ecosystem transformations
  • 3. Traditional cultural industries The context A perfect storm Multidimensional crisis Digital ecosystem
  • 4. The context A perfect storm Multidimensional crisis Revenue sources Advertising revenue sinks Digital advertising helps, but not enough (low CPM) Standard pay per access also drops as new (digital) access to content increases availability
  • 5. The context TV Mobile Online 5000 4621 3698 3750 2500 2162 2162 1920 1171 1250 1012 907 806 358 392 80 55 160267 0 year 1 year 2 year 3 year 4 year 5
  • 6. The context Ad revenue in the 5 first years TV Mobile Online 5000 4621 3698 3750 2500 2162 2162 1920 1171 1250 1012 907 806 358 392 267 80 160 55 0 year 1 year 2 year 3 year 4 year 5 (Source: Business Insider Intelligence, 2012)
  • 7. The context Shrinking audience Source: eMarketer, 2012
  • 8. The context Shrinking ad share Source: eMarketer, 2012
  • 9. The context Lack of reliable, homogeneus metrics The paradox of digital / mobile advertising
  • 11. The context A perfect storm Multidimensional crisis Revenue sources
  • 12. The context A perfect storm Multidimensional crisis Revenue sources APPLICATION Distribution model STORES Platforms as the new intermediaries Application stores become a prevalent digital distribution channel
  • 13. The context 75% of EU big 5 smartphone users used mobile media in 2012, up to 62% since last year Source: ComScore, 2012
  • 14. The context Mobile App Store Downloads, Worldwide, 2010-2015 (millions of downloads) 2011 2012 2013 2014 2015 Free 22,044 40,599 73,280 119,842 188,942 Paid-for 2,893 5,018 8,142 11,853 16,430 Total 24,936 45,617 81,422 131,695 205,376 Free dwn % 88.4% 89.0% 90.0% 92.0% 93.0% Free Downloads Paid-for Downloads 225000 150000 75000 Sources: Cheetan Sharma Consulting, 2010; Distimo, 2012, Gartner, 2012. 0 2011 2012 2013 2014 2015
  • 15. The context Daily average media Mobile Internet use by use type 76 min/day 80 min/day WEB APPS Source: Inmobi, 2012. Source: The App Date, Spain, 2012.
  • 16. The context AND EVEN MORE The new distribution model expands beyond mobile devices It becomes a trend in the digital world
  • 17. The context AND EVEN MORE The new distribution model takes over the traditional direct relation between content brands and audiences De-intermediation / Re-intermediation USERS CONTENT CONTENT INTERMEDIARIES CREATORS
  • 18. The context AND EVEN MORE The new distribution model takes over the traditional direct relation between content brands and audiences De-intermediation / Re-intermediation PLATFORMS CONTENT INTERMEDIARIES CONTENT CREATIVE USERS APP STORES CREATORS
  • 19. The context A perfect storm Multidimensional crisis Revenue sources APPLICATION Distribution model STORES
  • 20. The context A perfect storm Multidimensional crisis Revenue sources APPLICATION Distribution model STORES Management structures Rigid structures as barriers to innovation (Feijóo et alt, 2012) High production/distribution costs make difficult to adapt and to take risks (Ibid.) Management structures focused on distribution (Aguado, 2010)
  • 21. The context A perfect storm Multidimensional crisis Revenue sources Distribution model Management structures Business model
  • 22. The context Content-centric value chain Audience attention is the main asset The impact of Internet culture ADVERTISING AUDIENCE BRAND DISTRIBUTION CONTENT CHANNEL TRADITIONAL MEDIA PAY PER ACCESS
  • 23. The context User-centric value chain PAY PER ACCESS Platforms take over ADVERTISING access to audiences Control digital advertising platforms DIGITAL (MOBILE) (networks and PLATFORMS AUDIENCE metrics) DISTRIBUTION CHANNEL Push to dominate functional BRAND payment channels CONTENT
  • 24. What media industries should learn from the mobile ecosystem
  • 25. Users are becoming digital 1 omnivores
  • 26. Users are becoming digital 1 omnivores Sequential vs simultaneous Co-ordinated vs overlapped MULTI SCREEN USE Source: Google & Ypsos, 2012.
  • 27. Lean forward medium Lean back medium LABOUR DAY DAILY ACCESS TO NEWS SITES USA WEEKEND Dic. 2011 Sources: Google & Ypsos, 2012; Comscore, 2012.
  • 28. Creating added value for Multi-screen consumption...
  • 29. Content gets rid of medium 2 CLOUD STORAGE AND SYNCHRONIZATION Relevance shifts from the medium to the BRAND
  • 30. ... and becomes the core of 3 business strategy for software / hardware industries CORE Social Hardware Search engines E-commerce ACTIVITY Networks BUSINESS Devices + Advertising CONTENT Advertising MODEL components EXPANSION Devices + CONTENT + CONTENT CONTENT STRATEGY platforms distribution
  • 31. ... and becomes the core of business strategy for 3 software / hardware industries
  • 32. Content is not the end 4 of the usage process Mobile devices are perceived as RELATIONAL TECHNOLOGIES People DO (and want to do) things with content APPS= content + management
  • 33. Content is not the end 4 of the usage process Mobile devices are perceived as RELATIONAL TECHNOLOGIES People DO (and want to do) things with content From the logics of VIEWING to the logics of DOING
  • 34. Content is not the end 4 of the usage process Content becomes a medium for social relations From the logics of VIEWING to the logics of DOING
  • 35. Content is not the end 4 of the usage process Content becomes a medium for social relations BRAND CONTENT DISTRIBUTION SOCIAL INTEGRATION CHANNEL OF CONTENT From the logics of VIEWING to TRADITIONAL VALUE CHAIN the logics of DIGITAL VALUE CHAIN DOING What users do with content enters the digital environment
  • 36. Mobile devices emphasize 5 the user/device link Univoque link user/device facilitates coherent user profiles
  • 37. Mobile devices emphasize 5 the user/device link Univoque user/ device link facilitates coherent user profiles User activity with content becomes a relevant data source PLATFORM for user profile enhancement
  • 38. Mobile devices emphasize 5 the user/device link Platforms put the user in the very core of their business model The battle for browsers Cloud synchronization & storage User Cross media Tracking content Toools
  • 39. Mobile devices emphasize 5 the user/device link CONTENT INTEGRATION INTO AUDIENCE PLATFORM USERS' SOCIAL ACTIVITY Improve user Content as a profile language for exploitation social exchanges New source of Digital added value in egospheres digital content value chain Privacy and transparency issues
  • 40. The seeds of an alternative content value chain Capturing big amounts of Capturing big amounts of indiscriminated audiences information about hyper- segmented audiences Control over production Control over metrics and and distribution structures user profiles
  • 41.
  • 42. User engagement (apps downloaded per user) The game has just started Horizon for the development of apps as dominant mobile content format 25,0 MATURITY ZONE 20,0 USA UK 15,0 Netherlands Germany Sweden Spain Russia France 10,0 CHINA Italy 5,0 Brasil Poland INDIA OPPORTUNITY ZONE 0,0 0% 10% 20% 30% 40% 50% 60% Smartphone penetration Source: Distimo, 2012; Vision Mobile, 2012; Comscore, 2012
  • 43. Juan Miguel Aguado jmaguado@um.es webs.um.es/jmaguado mobmediaresearch.wordpress.com THANK YOU