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Managing the Workforce of the Future: Retaining and Engaging Future Claims Leaders Presented to ESLCA Annual Conference October 14, 2009 Marnie E. Green Management Education Group, Inc.
Text Your Comments/Questions to 480-705-9394
Mom and Dad
Find a Partner! ,[object Object],[object Object],[object Object]
Four Generations? ,[object Object],[object Object],Generation X Millennials
Veterans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Bridgeworks, 2005
Baby Boomers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Bridgeworks, 2005
Generation X ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Bridgeworks, 2005
Millennials ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: Bridgeworks, 2005
Shifts in Workplace Perspective ,[object Object],Teamwork Network How is work completed?
NANOBOT “ N early  a utonomous,  n ot in the  o ffice, doing  b usiness in their  o wn  t ime” Source: Wall Street Journal
Shifts in Workplace Perspective ,[object Object],Retirement 3 to 4 yrs. How long does it take to get the job done?
Shifts in Workplace Perspective ,[object Object],Annual  Performance  Evaluations FAST  Feedback What kind of feedback do I need?
Shifts in Workplace Perspective ,[object Object],System &  Structure Challenge &  Risk What should work provide? Executive manager manager manager employee employee employee employee
Shifts in Workplace Perspective ,[object Object],[object Object],Management  is Respected Management = Employees What role does management play?
Tips for Retaining and Engaging Future Claims Leaders ,[object Object],[object Object],[object Object],[object Object],tech leaders “ workplace” compensation mentoring “ workday” performance feedback
Where to Start? ,[object Object],[object Object],[object Object],[object Object]
Learn How Millennials Learn ,[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object],[object Object]
Painless Performance Evaluations: A Practical Approach to Managing Day-to-Day Employee Performance Free Download! Now Available on iPhone http://a.tapstack.com/green/ppe/   Marnie Green www.managementeducationgroup.com
Thank you for your time! Marnie E. Green Management Education Group, Inc.

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Managing the Workforce of the Future

  • 1. Managing the Workforce of the Future: Retaining and Engaging Future Claims Leaders Presented to ESLCA Annual Conference October 14, 2009 Marnie E. Green Management Education Group, Inc.
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  • 11. NANOBOT “ N early a utonomous, n ot in the o ffice, doing b usiness in their o wn t ime” Source: Wall Street Journal
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  • 20. Painless Performance Evaluations: A Practical Approach to Managing Day-to-Day Employee Performance Free Download! Now Available on iPhone http://a.tapstack.com/green/ppe/ Marnie Green www.managementeducationgroup.com
  • 21. Thank you for your time! Marnie E. Green Management Education Group, Inc.