A presentation given to Mallow Primary Healthcare Centre by our homecare manager Denis O Leary

2. Who We Are
• Wholly Irish Owned Healthcare Company
• Head office in Dundalk with regional offices in Cork,
Galway and Dublin
• HSE recognised provider of Homecare
• Member of Professional Institute of Care Providers
• Award Winner – Homecare Providers of the Year 2013
at Irish Healthcare Centre Awards
• Award Winner – Best Healthcare Agency 2011
• Nationwide team of Registered Nurses and FETAC
Accredited Healthcare Assistants

3. Chronology
• Servisource Recruitment Limited – Established in 1999
• Servisource Healthcare – Established in 2004
• Servisource Homecare – Established in 2006
• Homecare Services consolidated under Myhomecare.ie in
2010
• Visit www.myhomecare.ie for full history

4. Our Vision
To ensure that our service meets the highest
standard of care in accordance with best
international practice.
To provide an holistic and Multi Disciplinary
Team approach to caring for the individual

5. Our Services

6. Alzheimer’s/ Dementia Care
• Companionship
• Assistance with
Activities of Daily Living
• Medication Reminders
• Monitoring Physical,
Emotional, Social and
Psychological wellbeing

7. Respite Care
• Myhomecare can
provide care from 1
Hour up to 6 Weeks
• Can be delivered in own
home
• Accompany on holidays
etc.
• Important for family to
be able to take a break

8. Palliative Care
Provided by Registered
Nurses/Qualified HCAs under
the direction of the Medical
and Palliative Care Team
• Support provided from 1
hour – 24 hours a day
• Support for both the person
and their family
• Concentrate on maintaining
quality of life and helping
with Emotional, Social or
Spiritual Needs

9. Pre/Post Natal Homehelp
Midwifery Services
• Qualified Midwives
• Assist with night feeding
• Provide advise and
reassurance
Domiciliary Care
• Cleaning
• Ironing
• Shopping etc.

10. Paediatric Home Care
Provide premium Nurse
led Community Care
Services to children with
both Special Needs and
Special Care requirements
• Tracheostomy Care
• Respite Care
• Convalescent/ Post-
Hospital Care
• Palliative Care

11. Oncology Care
Enables Chemotherapy and
Oncology services to move
out of the Hospital and into
the Home
• Provided by Specialised
Oncology Care Nurses
and Carers
• Member of Team
available 24/7 , 365 days
a year
• Focuses on Physical,
Psychological, Social and
Spiritual Needs

12. Diabetic Care
• Our Nurses can monitor
the Diabetes from the
finger prick to
administering
insulin/medication
• Our HCAs can offer
support and training
and are trained in the
dietary aspects of
diabetes

13. Mental Health Care
• Work under the directive of
the Community Psychiatric
Team
• Focus on providing
Companionship,
Encouragement and an
Empathic ear
• Provide shift by shift
documentation
• Arrange recreational,
educational or vocational
activities
• Transport clients to day
treatment, Doctors
appointments etc.

14. Disability Care
Support and Promote
Independent Living of
Clients in their own home
and the wider community
• Provided to all individuals
who may suffer a
disability whether it is
Physical, Mental or
Emotional
• Healthcare Assistants
carefully matched to the
service user

15. 24 Hour Care
Provides around the clock
care for an unlimited
period
• Personal Care
• Dietary Needs
• Pressure Area Care
• Care Plan put in place
• Spot checks
• Service monitored and
reviewed

16. Assisted Living Services
Assisting with Activities of
Daily Living
• Personal Care
• Dressing
• Mobilising
• Meal Preparation
• Companionship
• Medication Reminders

17. Home Help
Not only provide premium
Healthcare but also provide
trained personnel to help
assist with all the other jobs
around the house
• Cleaning
• Ironing
• Hoovering
• Gardening
• Painting etc.

18. Support Services
Network of suppliers to
provide services at
discounted prices
• Medical Supplies eg.
Mobility aids, Furniture
• Adaptations eg.
Stairlifts, Ramps etc.

19. Training
• All staff either Registered
Nurses or FETAC
accredited HCAs
• In-house Training Unit in
all regional offices
• Mobile Training Unit
• HIQA Compliant
• Affiliated to the Irish
Heart Foundations CPR
training programme
• Internal Compliance Team

20. Training
Courses Provided
• People Moving and
Handling
• Practical Home Care skills
• Basic Life Support (CPR)
• Non-Violent Crisis
Intervention
• Elder Abuse
• FETAC Level 5 Healthcare
Support Training
• Occupational First Aid

21. Funding
HSE Funded Home Care
Packages
• Apply through PHN
Private Funding
• Income Tax Relief
available up to 41%
• Possible to claim this
relief as part of your Tax
Credits

22. Why Choose Us ?
• Recognised by HSE as a Preferred Supplier of Homecare
• Staff of Registered Nurses and Experienced and FETAC Accredited HCAs
• Tailor-made packages for each Client
• Around the clock cover – Homecare Consultant always on hand
• Large Database of Staff so cover can be found at short notice
• Homecare Manager assigned to each case including regular home
visits/spot checks
• Continuous reassessment of Client
• Quality Assured ISO 9000
• In –House Training Expertise
• Very competitive rates

23. Thank You
For any further information please contact
Denis O Leary
Myhomecare.ie
Mallow Primary Healthcare Centre
Tele : 022 52900 Ext. 430
Mobile : 087 9937396
Email : denisoleary@servisource.ie