The document discusses management virtues like trustworthiness, unity, respect and dignity, justice, and service and humility as foundations for management practices. It provides examples of how each virtue can influence management concepts and behavioral outcomes positively or negatively within an organization. Specific factors that may build or block each virtue are examined at the individual, team, organizational and societal levels. The document concludes with questions to examine the spiritual dimensions of work within an organization.

1. MANAGEMENT VIRTUES AS FOUNDATIONS FOR MANAGEMENT PRACTICES Phil Lane, Jr. Four Worlds International Four Worlds International 2005 www.fwii.net

2. Four Worlds International 2005 The New Management Virtues As Foundations for Management Practices UNITY TRUSTWORTHINESS SERVICE AND HUMILITY RESPECT AND DIGNITY JUSTICE

7. Four Worlds International 2005 What Factors Influence Respect and Dignity in My Workplace? Builds Respect and Dignity Blocks Respect and Dignity Within My Control Outside My Control

9. Four Worlds International 2005 What Factors Influence Justice in My Workplace? Builds Justice Blocks Justice Within My Control Outside My Control

11. Four Worlds International 2005 What Factors Influence Unity in My Workplace? Builds Unity Blocks Unity Within My Control Outside My Control

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13. Four Worlds International 2005 Love and Spirituality at Individual Level What Does Love and Spirituality Look Like? Person becomes more honest, fair and dignified, and strives for competence and excellence. What Helps Develop Love and Spirituality? Desire to become a better person, to strive for higher goals, to serve others. What Blocks Love and Spirituality? Narcissism; obsession with status; focus on the “seen” acquisition of material goods, status; focus on the “seen” world. What are Loving and Spiritual Outcomes? Steadfast focus on developing New Management Virtues and serving others.

14. Four Worlds International 2005 Love and Spirituality at Team Level What Does Love and Spirituality Look Like? Groups more accepting of diverse styles and members; real listening takes place; members willing to detach from own ideas and agendas and search for “best” solutions. What Helps Develop Love and Spirituality? Groups welcome new members, practice inquiry skills, seek diversity, encourage frank and loving communication. What Blocks Love and Spirituality? Power and political games, rigid behavior norms, Groupthink; member value based on status; double standard for high and low status members. What are Loving and Spiritual Outcomes? Organic unity of members, who nonetheless maintain individuality.

15. Four Worlds International 2005 Love and Spirituality at Organization Level What Does Love and Spirituality Look Like? Equitable and fair distribution of resources; removal of most “perks” for management; willingness to see people with individual needs rather than as a human resources; open/fair/respectful communication up-down and down-up. What Helps Develop Love and Spirituality? Hierarchy is flattened; removal of position-privilege; workers truly empowered; managers are coaches not cops; employees trusted and treated as adults; higher levels do not abuse power or take advantage of authority. What Blocks Love and Spirituality? Lack of trustworthiness and honesty by managers; higher levels grip and preserve maximum power; managers manipulate to gain goals; organization more concerned with profits than with people. What Are Loving and Spiritual Outcomes? Capacity development of all members; high energy and commitment levels; sharing and connectedness; a real community.

16. Four Worlds International 2005 Love and Spirituality at Society Level What Does Love and Spirituality Look Like? Change in institutions of society to reflect extreme reduction of prejudice and privilege; rewards based more on meritocracy; move away from power-based to truth-seeking institutions. What Helps Develop Love and Spirituality? True justice in legal system; equal access to education; acceptance of various cultural and ethnic groups; lack of oppressive policies toward any ethnic or class groups or women. What Blocks Love and Spirituality? Legal and political power tightly held in the hands of a corrupt elite; repression and abuse of lower classes and certain other groups; dishonesty and corruption seen as necessities for survival. What Are Loving and Spiritual Outcomes? Development of potential of all groups of society; unity of various regions and groups; organic wholeness of society.

17. Four Worlds International 2005 Questions for Examining the Spiritual Dimensions of Work 1. Is there an acceptance and assumption of integrity among coworkers and bosses? 2. Do people trust one another? Do they trust management? *3. Do employees feel exploited or treated unjustly? 4. Do customers expect and get a quality product? *5. Is cynicism common among employees? 6. Do people joyfully help one another? *7. Is there a lot of backbiting? *8. Are there political fights? Political intrigues? Political posturing? 9. Is there an openness of communication that depends on a deep level of trust and commitment?

18. Four Worlds International 2005 www.fwii.net Questions for Examining the Spiritual Dimensions of Work *10. Do people say different things to different people? 11. Is there a unity of “theory” and “practice” (i.e., do managers practice what they preach)? 12. Can groups discuss problems and handle conflict in a competent and dignified manner? 13. Is there a “spirit” of service to one another, to clients, to suppliers?