This document discusses how to prove your value advantage over competitors when selling to customers. It recommends personalizing your message based on the industry, location, and size of the customer as well as their role in purchase decisions and business objectives. It also suggests quantifying the competitive value and benefits the customer will receive, showing the cost of doing nothing versus the ROI of changing to your solution. Visuals and user success stories should be used to engage customers and move them from rational to emotional buying decisions.