3. 2012 BOARD OF DIRECTORS
OFFICERS
David Flynn, Phillips Lytle, LLP Chairman
Colleen DiPirro, Amherst Chamber of Commerce President and CEO
David Donovan, Independent Health First Vice Chair
Earl Wells, e3communications Second Vice Chair and Public Affairs Council Chair
[2011
Bill McGowan, AccuMED Technologies, Inc. Treasurer
Richard Cahlstadt, M&T Bank
Donna DeCarolis, National Fuel Gas
Dennis Elsenbeck, National Grid
Chris Jerzewski, CCS Oncology
Ralph Jeswald, Dopkins & Company
Christopher Lane, Millard Fillmore Suburban Hospital
Gretchen Nichols, Nesper, Ferber & DiGiacomo, LLP
BOARD
**Jim Allen, Amherst Industrial Development Agency
Thomas Bamrick, Ingram Micro
Stephen Bell, Eric Mower & Associates
Jeff Buckley, Moshides Financial
Maria Caserta, DENT Neurologic
Peter Kates, Univera Healthcare
David Kimelberg, Seneca Holdings
Jeffrey Lehrbach, McGuire Development Co.
John Leonardi, Buffalo Niagara Association of Realtors
**Sharon Lochocki, KeyBank
ANNUAL
REPORT]
*Jack Colocousis, Corporate Training Services Nick Magnini, FOX Television Network
Michael Conroy, BlueCross BlueShield of WNY *Peter Morris, PR Morris Consulting
Vince DeJoy, III, Windsong Radiology Keith Parwulski, Evans Bank
David Dunkleman, Weinberg Campus Michael Pietkiewicz, University at Buffalo
Matthew Enstice, Buffalo Niagara Medical Campus Eric Recoon, Benderson Development
Jeffrey Fancher, UBS Financial Services TJ Revelas, Lawley Services
Jim Gottstine, Ciminelli Real Estate Corp. *Suzie Rivo Solender, Solender Services
Jonathan Hager, The Home Depot Shandra Spicer, S&W Contracting
Stewart Haney, Wendel Companies **William Stark, Ciminelli Development Company, Inc
Therese Hickok, Uniland Scott Stenclik, Superior Technical Resources
Mark Hogan, AAA of WNY Amy Vigneron, Cohen & Lombardo, P.C
Kenneth Jagodzinski, Verizon Robert Wallace, Canterbury Woods
*Appointed, ** Ex Officio
2012 PATRONS:
Sponsored by:

4. COLLEEN DIPIRRO, PRESIDENT & CEO HERE’S WHAT OUR MEMBERS ARE
What a year it has been, not only for the Am- SAYING ABOUT US
herst Chamber of Commerce, but for Buffalo "As the Executive Director of the largest free-standing non-profit audiology practice in the country,
Niagara as a whole! As a region, we came to- I oversee 10 doctors of audiology and seven office support staff. It is my responsibility to ensure that
gether in a short time frame to craft a strategic the staff constantly develops both their professional and business skills. I have found the "Tools for
Prosperity" seminar series to be incredibly helpful in providing opportunities for my staff to learn
plan for Western New York through the Re- more about the business challenges that we face in today's market. A variety of our staff, from
gional Economic Development Council. As a the audiologists to the office and business managers, have attended seminars on everything from
Chamber, we not only grew in numbers, but website development to business etiquette and actively apply the knowledge gained into their daily
grew the services and programs that we pro- work responsibilities."
vide to you, our members, to help keep your Dr. Anne Orsene, AuD., Hearing Evaluation Services of Buffalo Inc.
businesses prosperous. Member Since October 2010
"Two years ago I joined the Amherst Chamber as an Entrepreneur/Sole Proprieter not knowing any-
thing about the business world. With the help of the Chamber I have been able to take The Mac Groups
Thirty individuals were selected by Governor from Sole Proprieter to Corporation status. Treat this like a gym membership...work it....live it... Your
success within the Amherst Chamber is what you make of it."
Andrew Cuomo to serve on the Western New Sean M. Macaluso, The Mac Groups Inc.
York Regional Economic Development Council and I was honored to be Member Since June 2010
one of them. What an outstanding recognition for the Amherst Chamber
"When I started my company in 2005, we had built only three websites that first year. Now we build
and the work that we do for the business community. The Council’s hard close to 300 new sites every year and have 22 people on staff full-time in Amherst. I credit a large part
work was rewarded this past December when the Governor announced of my success to the engagements at the Amherst Chamber. It was the very first network I joined as a
the WNY plan was a “Best Plan Award” winner and would receive over
[FROM THE PRESIDENT]
business owner, and I immediately got involved in all the programs they had to offer. Since we have
$100 million for economic development! become one of the largest website developers for small businesses in Western New York, I look back at
the Chamber as a critical key in helping foster the confidence, marketing reach, and membership ex-
periences that gave us the foundation of growth we have today.
While the region saw great success at the end of 2011, the Chamber was Joel Colombo, 360 PSG
able to see it all year long. As you read through the 2011 Annual Report, Member Since January 2005
you will notice that attendance at all of our events grew, participation in
the Chamber is higher than ever before and the Chamber is offering an
even more diverse menu of services for members to take advantage of. All
of these positive notes continue to underline what we have been saying
for years. When you listen to the business community and proactively
respond to their needs, the organization will only become stronger.
Thank you for continuing to recognize the value of the Amherst Chamber
of Commerce and the service that we provide. Without your constant
input and feedback we would not have the reputation in the marketplace
that we do today. I look forward to working with you throughout the
coming year to continue expanding your circle of influence.

5. DAVID FLYNN, PHILLIPS LYTLE LLP Chamber Expenses*
As I continue my chairmanship of the Amherst Chamber of January 2011 - December 2011
Commerce’s Board of Directors in 2012, I am happy to reflect
on the many positives that 2011 brought to the Chamber. We
[FINANCIAL REVIEW]
have distinguished our organization as one that is responsive 6% 4% 3%
to the ever changing needs of our diverse membership. The 6%
sustainability of the Chamber does not come from a single
program or service, but from multiple projects that are sys-
tematically based and integrated to reflect economic trends
and operational challenges. Balancing business programs and 20% 61%
services that provide our members with the tools to prosper in
conjunction with the leadership we exhibit in shaping public
policy has resulted in our becoming the largest Chamber in
the region. Our offerings resonate with businesses – large and
small, as evidenced by our continuing growth and diversity in Payroll and Benefits Rent
membership.
General and Administrative Other
In addition to taking a lead in driving public policy that benefits the business com- Special Events Professional Fees
munity via our Public Affairs Council and the Legislative Agenda being distributed
today, we have forged strong working relationships with our public officials at
every level of government. Plans are underway for forums with Lieutenant Gover- Chamber Income*
nor Robert Duffy who will visit the Chamber to discuss the next steps of the Re-
gional Economic Development Council, which Colleen DiPirro and the Chamber is January 2011 - December 2011
actively involved in. We will also host United States Senator Kirsten Gilibrand
[FROM THE CHAIRMAN]
this spring to learn more about her Upstate Works Act legislation currently mov-
ing through Congress. Congresswoman Kathy Hochul is a regular visitor to the
Chamber, most recently when she and Colleen held a press conference in support 8% 4%1%
of agency consolidation at the Federal level.
15% 39%
We are also finalizing plans for a meeting with the newly appointed President of
the Business Council of New York State, Heather Briccetti, who will share with us
their focus on State issues.
While leadership is a hallmark of our Chamber, providing opportunities to em- 33%
power our members is also a priority. At the end of February, the Chamber’s new-
est program, Emerging Business Leaders, will celebrate young professionals from
all over the region with their first annual awards gala. This event will be like noth- Membership Investors
ing Western New York has seen before, including a live performance by home-
town band More Than Me. Health Insurance Small Business Services
In May, the Business Resource Council will be adding a Vendor Show to our an- Special Events Miscellaneous
nual Small Business Awards Luncheon. This new feature will allow the Chamber
to help raise awareness for our small business members and those who facilitate *Data provided is unaudited
small business creation and growth in the region.
THE HEALTH INSURANCE DIVISION
Launching in 2012 is Insights and Inspirations, a new program to provide second Benefit Solutions
stage business leaders with a peer-to-peer program to help solve their everyday Benefit Solutions was created by the Amherst Chamber of Commerce to offer
issues. Participants will receive the tools needed to grow their company through a additional insurance benefits to our member businesses with two or more
circle of trusted advisors whose only agenda is to help each other succeed.
employees helping them navigate the many coverage options available. While
As you can see, 2012 is shaping up to be another exciting year for the Amherst the Chamber still offers its association plans to all members, small businesses
Chamber of Commerce. I look forward to continuing my service as your Chairman can benefit from belonging to the only chamber in the region with a licensed,
and for the Chamber to continue to provide you with a tangible return on your in-house insurance broker. The Chamber has a strong relationship with all
Chamber investment. Feel free to contact me at any time at dflynn@amherst.org. three local insurance carriers and a unique partnership with Lawley Benefits
Sincerely, to offer their additional knowledge and expertise.
Commissions received from Benefit Solutions clients are reinvested back in
the Chamber to allow the organization to provide the valuable programs and
services available to all members.

6. Mike Robitaille and the Buffalo Sabres Alumni The Emerging Business Leaders, an initiative
Foundation were awarded the “Community Service” for young professionals, celebrated its first
honor at this year’s Business of the Year Awards anniversary with help from the Food Trucks
Dinner, attended by more than 350 business leaders. of WNY. Attendees donated canned goods to
the Food bank of WNY.
FAST FACTS: The Chamber held 10 Business After Hours
networking events at member locations
• Enrolled over 156 new members in which featured Honorary Hosts, like United
health insurance plans States Congressman Brian Higgins, who
• Held over 250 meetings in the Sub- spoke at May’s event.
urban Solutions Center
• Hosted over 210 business leaders at
[Chamber at a Glance]
the Small Business Awards Lunch-
eon
• Increased corporate investment in
the Chamber by 32%
• Added 216 companies to the Cham- The Chamber worked with Gover-
ber membership nor Andrew Cuomo to help coordi-
nate his first visit to Western New
• Hosted more than 125 networking
meetings York after being elected to office.
• Hosted the State of the Town Ad- United States Congresswoman Kathy Hochul visited the
dress at the Annual Luncheon Chamber to celebrate Women in Business Week, co-hosting
• Held 12 Member Education/Tools a luncheon and discussion with Chamber President Col-
for Prosperity Workshops leen DiPirro for local business women.
The Chamber organized a
roundtable with local
business leaders, New In 2011, over 10 area
York State Senator Mike businesses asked the
Ranzenhofer and Senate Amherst Chamber of
Majority Leader Dean Commerce to be a part
Skelos. The event was The Emerging Business Leaders met with regional executives at
of their grand opening,
hosted by Ciminelli Real the Chamber throughout the year to share an intimate meal
including the one
Estate. with young professionals as part of the Food for Thought Pro-
pictured here at
gram. Jim Kaskie, president of Kaleida Health sat down for
KeyBank.
lunch during November’s installment.

7. 2013 Board of Directors Amherst Chamber of Commerce
OFFICERS
David Donovan, Independent Health Chairman
Colleen DiPirro, Amherst Chamber of Commerce President and CEO
Earl V. Wells, III, e3communications First Vice Chair and Public Affairs Council Chair
David P. Flynn, Phillips Lytle LLP Immediate Past Chair
Richard Cahlstadt, M&T Bank Treasurer
Donna L. DeCarolis, National Fuel Gas
Dennis Elsenbeck, National Grid*
Jeffrey Fancher, UBS Financial Services Inc.
Therese J. Hickok, Uniland Development Company
Christopher Lane, Millard Fillmore Suburban Hospital
Bill McGowan, AccuMED Technologies, Inc.
Michael J. Pietkiewicz, University at Buffalo
Robert Wallace, Episcopal Church Home & Associates, Inc.
BOARD
Thomas Bamrick, Ingram Micro Jeffrey Lehrbach, McGuire Development Co.
Steve Bell, Eric Mower & Associates John Leonardi, Buffalo Niagara Association of Realtors
Rachael Brown, Employer Services Corporation** Michael A. Marong, Jr., Bank of America Merrill Lynch
Maria Caserta, DENT Neurologic Institute Bobby Mills, Daemen College
Michael Conroy, BlueCross BlueShield of Western New York Gretchen Nichols, Nesper, Ferber & DiGiacomo, LLP
Vince DeJoy, III, Windsong Radiology Keith J. Parwulski, Evans Bank
David Dunkelman, Weinberg Campus Daniel Plis, First Niagara Bank
Matthew Enstice, Buffalo Niagara Medical Campus Eric Recoon, Benderson Development
Jim Gottstine, Ciminelli Real Estate Corp. TJ Revelas, Lawley Benefits Group
Jonathan Hager, The Home Depot Suzie Rivo Solender, Solender Services, LLC
Stewart Haney, P.E., WENDEL Patrick Schiske, West Herr Toyota Williamsville
2 0 1 2
Christopher Jerzewski, CCS Oncology Lisa Secord, Wegmans
Ralph M. Jeswald, Dopkins & Company, LLC Shandra Spicer, Spicer Group
Peter Kates, Univera Healthcare Scott Stenclik, Superior Group
David Kimelberg, Seneca Holdings Carolyn D. Valenti, Lougen, Valenti, Bookbinder& Weintraub, LLP
Elizabeth M. Kraus, KeyBank
*Ex Officio, ** Appointed
2013 Patrons
ANNUAL REPORT
Sponsored By:
Solender Services, LLC

8. MESSAGE from the President
>>Colleen DiPirro
2012 - A Look Back
Young, Professional and Connected
Last year was both an exciting and a challenging year for the
Chamber and for the business community.
In the fall of 2011, I was appointed by the Governor to serve as a
member of the Regional Economic Development Council and
Networking, Workshops, CEO Interaction
participate in the creation of our Regional Economic Development
Strategy. In early 2012, we were able to identify members of our
Board of Directors who were ultimately appointed to serve on work Through skill development, community outreach and
groups, expanding our influence. Even more exciting was the networking, members build the COMPETENCIES AND
introduction of representatives from our Emerging Business CONNECTIONS necessary to stay in this area and thrive.
Leaders to the Lt. Governor who agreed to integrate them into the Council and/or work
groups. As Chairman of the Communications Committee for both the REDC and the Simply put, members of the Emerging Business Leaders get a
Buffalo Billion, I continue to represent our members as we determine how the State is return on their membership that pays dividends in
going to dedicate resources in an effort to grow and sustain our regional economy. Our
staff, our current leadership and our next generation of leaders are all engaged in this PROFESSIONAL ADVANCEMENT.
unique initiative.
From MONTHLY NETWORKING opportunities and intimate gatherings
From an organizational standpoint, we are excited that our membership continues to grow,
as evidenced by Business First identifying us as the largest Chamber of Commerce in the with the area’s most influential CEOs, we invite you to join us at our next
region. Our diverse menu of cost effective business services is the impetus for this EMERGING BUSINESS LEADERS event.
growth. Each of our services is designed to make money or save money for our members.
And, as we grow their individual prosperity the community grows and prospers. Larger
firms, realizing the value of our efforts, continue to increase their investment in our
organization in recognition of the tangible ROI.
The staff and volunteer leadership of the Chamber utilizes our Strategic Plan as the
blueprint for our actions. While we are a fluid organization that responds to changes in
the marketplace and the economy, our commitment to our mission continues to guide us.
That focus has allowed us to overcome or ride out the challenges we faced and continue
to sustain the success of our Chamber.
The Challenges were exceptionally difficult because we had so little control over them.
Both the potential ‘Fiscal Cliff’ and the integration of the Health Care Reform Act had very
real consequences for our members and society as a whole. The immediate catastrophic
ramifications for failure to act on a Federal Budget amendment were avoided when
Congress and the Senate came to some compromises earlier this month but the economic
uncertainties facing the nation because of our national deficit is still of some concern. We
continue to work closely with our Federal representatives to make sure that the concerns
and opinions of the business community are heard as they develop public policy.
Health Care Reform will dramatically change the health insurance delivery system. The
Chamber continues to work with our state representatives and departments as they
design both the Exchanges and identify the regulations in accordance with federal
guideline. As a portal, providing employers and employees with the information necessary
to select the appropriate insurance coverage, the Amherst Chamber of Commerce will
continue our active engagement in this ongoing process.
Opportunities and challenges will always be a part of our life – the Amherst Chamber of
Commerce is adept at responding to both and thank you for your support of us and our
efforts.
Sincerely,
Colleen DiPirro

9. MESSAGE from the Chairman FINANCIAL review
>>David Donovan, Independent Health
I am excited about the opportunity to serve as
Chairman of the Board of the Amherst Chamber of
Commerce. As a member of the Board of Directors, I
recognize that we are a highly committed
organization that supports the business community
in the region. Working with our members, the
Chamber has established an agenda to achieve our
strategic goals.
We offer members relevant networking events that
are valuable opportunities to grow their business.
Our Councils and Task Forces work jointly with our
staff and the business community and we listen and
learn in an effort to provide programs and implement services that meet
your needs. Our health insurance division is unique in our ability to provide
both group health insurance and specialized and customized insurance as
a result of our in house agency. We are already serving as a resource to the
community as an information portal regarding the transition to universal
health care.
As decisions are made regarding benefits, access and regulations, we
communicate that to our members. Special attention will be given to
initiatives that promote a healthy workforce. Not only will this improve
employee productivity and employer profits, it will stabilize health insurance
premiums.
Our focus on young professionals with the mobilization and expansion of
our Emerging Business Leaders program allows us to build regional bench
strength as we prepare the next generation of stewards with educational,
professional and personal tools.
The Amherst Chamber of Commerce is one of the most influential forces in
local and regional government and economic development. We serve a
diverse audience of citizens, including community leaders, entrepreneurs, BENEFIT solutions
business executives, employees and educators. I am proud to be a part of The Amherst Chamber of Commerce is one of the leading health insurance
this influential group and look forward to working with you; individually or agencies for small business in the region. In addition to group insurance,
collectively to advance our goals which mirror your goals – to maintain our in house brokerage allows us to customize insurance plans for our
prosperity and enjoy a high quality of life. members which has been hugely popular. Because we devoted so many
resources to mobilizing this unique agency, we are positioned appropriately
to assist our members and the small business community as they prepare
for the transition to health care exchanges which everyone will be required to
Sincerely, utilize January 1, 2014.
We are working with NYS officials and the carriers so that we are well
informed and can communicate our knowledge to subscribers. For more
information or to be included on our Health Care Corner Newsletter
David Donovan distribution list which includes real time information, go to www.amherst.org
and sign up or call Chris Solecki, Chamber Benefits Manager at 632-6905.

10. The Amherst Chamber The Chamber held nine Emerging
honored Independent Health Business After Hours networking Business Leaders, the
with the Business of the Year events at member locations Chamber’s young
award at the 2012 Business of throughout 2012. Many of the professionals group,
the Year Awards Dinner. events featured special guests like held a one-of-a-kind
Despite echoes of Hurricane United States Congressman Brian awards gala to
Sandy’s high winds and heavy Higgins, who dropped by for recognize the
September’s event at the Eagle business and civic
rains, over 300 local business
House Tavern. achievements of those 39
leaders attended the dinner. and under in Western New
York. The gala took an
original approach to the
typical sit-down dinner,
providing guests with
food stations, free massages,
swag bags, open bar, a
photo booth and live
music.
Fast Facts:
 Enrolled over 330 new
members in health

insurance plans
Held over 275 meetings in the
Suburban Solutions Center
CHAMBER at a Glance
 Hosted over 300 business leaders at In 2012, the
the Business of the Year awards Amherst Chamber of On
dinner Commerce continued August 31st , Senator
 Hosted over 225 business leaders to monitor and weigh Kirstin Gillibrand
at the Small Business Awards came to speak at a
Luncheon in on public policy
affecting the greater luncheon hosted by
 Added a Small Business Showcase business community. the Amherst
component to the luncheon and Chamber with over
had 30 member businesses The Chamber held
meetings and met with 150 business
participate professionals and 11 local
 Added 266 new member elected officials on over
40 occasions this past chambers of commerce
businesses to the Chamber in attendance .
 Hosted more than 125 networking year.
meetings The Emerging Business
Leaders met with eight regional
 Held 10 Tools for executives and local leaders
Prosperity Heather Briccetti, president
Workshops throughout the year to share
and CEO of the Business a meal and conversations
 Launched a Council of New York State,
series of At- about professional
traveled to the Chamber in
Home Business development as part of the
“U” skill March to discuss group’s Food for Thought
development business-friendly public program. Jody Lomeo, CEO of
courses for policy with members of the Erie County Medical
home-based the Chamber's board of
business Center, sat down for breakfast at
directors and public affairs November’s event.
owners. council.

15. Join Us
Buffalo Niagara Marriott
1340 Millersport Highway, Amherst, NY
Monday, October 29, 2012
2012
Registration/Cocktails 5:30 pm
Sponsored by:
Amherst Chamber of Commerce
Dinner/Program 6:30 pm
Sponsored by:
$65 members $80 non-members
Table of ten including corporate signage
$750 members $850 non-members
Business of the Year Awards
Celebrate
Kindly RSVP by Monday, October 22, 2012
Reservations can be made online at
www.amherst.org or by phone
excellence
at (716) 632-6905
Keynote address by:
Kenneth Adams, president and CEO of
Empire State Development Corporation

16. 2012 Business of the Year Honorees
Commitment to Excellence Revitalization Award
Superior Group Larkin Development Group
Sponsored by: National Fuel
for Larkinville
Sponsored by: Phillips Lytle LLP
Business of the Year
Presented to:
Independent Health Frank Ciminelli Lifetime Inspiration Award Innovation Award
Sponsored by: M&T Bank Gene Vukelic HEALTHeLINK
Sponsored by: Bank of America Merrill Lynch Sponsored by: National Grid
Health & Health Services Award Stewardship Award
Canterbury Woods Clotilde Perez-Bode Dedecker
Sponsored by: Millard Fillmore Suburban Hospital Sponsored by: KeyBank

17. Thank You
PHOTOGRAPHY COURTESY OF:
Marc Murphy Photography
COCKTAIL HOUR SPONOSRED BY:
Sponsored by:
AMHERST CHAMBER OF COMMERCE STAFF
Colleen DiPirro President/CEO
Caitlin McNulty Director of Operations and Special Projects
Christian Solecki Benefits Manager
Janice Vecchio Receptionist
Allison Whalen Creative Manager
Kim Whelan Director of Member Relations
Barb Wischerath Accountant
Amherst Chamber of Commerce

18. Business of the Y Business of the Y
ear ear Business of the Year
Business of the Year Business of the Year Business of the Year
OCTOBER 29, 2012 STEWARDSHIP
BUFFALO NIAGARA MARRIOTT Clotilde Perez-Bode Dedecker
Registration/Cocktails 5:30 p.m. Clotilde Perez-Bode Dedecker has made it her mission to improve
Dinner/Program 6:30 p.m. lives through civic service. As CEO of the Community Foundation for
Greater Buffalo, she focuses on community-wide efforts to solve the
INTRODUCTION OF SPECIAL Colleen C. DiPirro most critical problems facing the Western New York region.
GUESTS, OPENING REMARKS CHAMBER PRESIDENT/CEO Clotilde, the 2012 Stewardship honoree, is a nationally recognized
spokeswoman on a range of issues
Clotilde Perez-Bode Dedecker
including strategic philanthropy,
INTRODUCTION OF THE David Flynn community service and cultural
BOARD OF DIRECTORS CHAIRMAN OF THE BOARD
diversity.
KEYNOTE ADDRESS Kenneth Adams
EMPIRE STATE DEVELOPMENT
CORPORATION PRESIDENT Clotilde has led numerous
public/private sector collaborations
focused on systemic change. These
DINNER efforts have addressed issues such as
school readiness, post-secondary
AWARDS PROGRAM Jacquie Walker attainment, capacity building for arts
MISTRESS OF CEREMONIES WIVB CHANNEL 4 NEWS
organizations, safety for victims of domestic violence and
environmental stewardship. Most recently,
BUSINESS OF THE YEAR Independent Health Clotilde launched the Say Yes to Education
initiative to drive education reform in the
urban core of the region. She is the founder
STEWARDSHIP AWARD Clotilde Perez-Bode Dedecker of the Literacy Funders Network, a national
coalition of foundations dedicated to
improving literacy in America.
COMMITMENT TO Superior Group
EXCELLENCE
Clotilde’s other service highlights include a
FRANK CIMINELLI LIFETIME Gene Vukelic White House appointment to the President’s
INSPIRATION AWARD Council on Service and Civic Participation and
U.S. Committee co-chair of the United Na-
tions International Year of the Volunteer. She
HEALTH & HEALTH SERVICES Canterbury Woods has served on many national and local boards
AWARD including the Mayoral Council on Hispanic issues, John R. Oishei,
Foundation and The National Federation for Just Communities.
REVITALIZATION AWARD Larkin Development Group
for Larkinville
INNOVATION AWARD HELATHeLINK
SPONSORED BY:

19. Business of the Y Business of the Y
ear ear Business of the Year
Business of the Year Business of the Year Business of the Year
INNOVATION ABOUT KENNETH ADAMS
HEALTHeLINK Kenneth Adams was confirmed by
the New York State Legislature as
The recipient of the 2012
Innovation Award is a company Empire State Development (ESD)
that fills a critical void in today’s President & CEO and Commission-
health care delivery system. er of the New York State Depart-
HEALTHeLINK provides electronic ment of Economic Development on
health information technology that April 5, 2011. In these positions,
allows physicians to access medical Mr. Adams works to promote eco-
records of participating patients nomic practices that attract busi-
electronically at the point of care ness and create jobs throughout
no matter where or in what New York State. He also works
condition their patients are in. Not
only does this advancement save time and money, it saves lives.
closely with Lieutenant Governor
HEALTHeLINK
Robert J. Duffy to implement the Regional Economic Devel-
opment Councils across the state.
Through the Western New York clinical information exchange, more
than 2,300 physicians are currently connected to HEALTHeLINK. The
database provides physicians and other health care providers with Mr. Adams came to ESD from The Business Council of New
their patients’ lab results, tests, radiology reports, medication York State, the state’s leading business association, where
information, and a wide range of other he served as President and CEO since 2006. He led the or-
health information, instantly and ganization in its mission of creating “economic growth,
securely. good jobs and strong communities across New York State.”
The Business Council represents nearly 2,500 member
In Western New York, more than 90% businesses, chambers of commerce and professional and
of lab reports and over 80% of trade associations, employing a total of more than one
radiology reports generated in the million New Yorkers.
region are electronically available to
physicians through HEALTHeLINK. In
addition, 19 of 22 local hospitals use Prior to leading the Business Council, Mr. Adams was Presi-
the database as well as several home care agencies, long term care dent of the Brooklyn Chamber of Commerce and Director
facilities, and independent radiology practices. of the MetroTech Business Improvement District in Down-
town Brooklyn. He was also the founding Executive Director
of New York Cares, New York City’s leading volunteer or-
As one of the leading clinical information exchanges in the country, ganization, from 1988 to 1994.
HEALTHeLINK and its clinical partners continue to build and
strengthen local health information technology infrastructure so
measureable improvements in health care delivery and cost can be Mr. Adams is a resident of Brooklyn, New York, where he
made.
lives with his wife and two children.
SPONSORED BY:

20. Business of the Y Business of the Y
ear ear Business of the Year
Business of the Year Business of the Year Business of the Year
BUSINESS OF THE YEAR REVITALIZATION
Independent Health Larkin Development Group for Larkinville
Larkin Development Group, led by
Independent Health not
CEO Howard Zemsky, systematically
only delivers top rated breathed new life into one of the
health insurance plans to city’s oldest neighborhoods. The
subscribers across Western 201 2 Re vi ta liz ati on A w ard ee
New York, it also promotes leveraged Buffalo’s historic past and
a community-wide architectural framework to create a
Larkin Development Group
approach to good health multi-purpose public space in the
and wellness education. heart of Buffalo’s Larkin District,
known as Larkinville.
Independent Health
Since its formation 32 years
ago, the 2012 Business of
the Year honoree has invested itself in the economic vitality of This transformative project played upon Buffalo’s natural post-
this region and in the wellbeing of its citizens – proving industrial charm, adding modern relevance in the form of new
Independent Health truly is, “Dedicated to Making a streetscapes, renovated commercial and residential space, bicycle
Difference.” lanes and green space. Larkinville, an 80,000 square foot area at
the intersection of Seneca Street and Swan, features casual indoor
and outdoor dining options, bright comfy outdoor furniture, nine
Independent Health began operations in 1980 after a retail market stalls, food truck vendors,
graduate school research project through the University at sculptures and state-of-the-art lighting
Buffalo prophesized the need for a health maintenance and sound.
organization model in Western New York. Now,
headquartered in Amherst, NY, the company employs more This past summer Larkin Development
than 1,000 employees across eight counties and offers a unveiled its latest attraction to hit the
comprehensive portfolio district – a free, outdoor concert series.
of products to nearly Live at Larkin, sponsored by First
375,000 individuals in Niagara, debuted for 14 weeks every
Western New York and Wednesday during the summer months. Local, original bands took
throughout the country. to the stage, drawing crowds of 2,000-3,000 people to one of the
most buzzed about destinations of the summer.
Historically, a forerunner Larkin Development Group owns, builds, and manages
in the health insurance approximately one million square feet of commercial property
industry, Independent including Larkin at Exchange. The 600,000 square foot former
Health introduced this Larkin Terminal Warehouse houses First Niagara’s corporate
area’s first consumer and employer-focused wellness headquarters.
programs in 1989 and established the Independent Health
SPONSORED BY:

21. Business of the Y Business of the Y
ear ear Business of the Year
Business of the Year Business of the Year Business of the Year
HEALTH & HEALTH SERVICES BUSINESS OF THE YEAR
Canterbury Woods Independent Health
Canterbury Woods, the 2012 Health and Health Services honoree, is
Foundation in 1992. The
one of the premier senior citizen communities in the country and the
first life care community to put down roots in Western New York. The foundation has since
facility, which opened in 1999, provides the full spectrum of life care pioneered community
to seniors age 62 and older. initiatives like Healthy
Options, Good for the
Neighborhood and The
Canterbury Woods accommodates Fitness Kids Challenge.
all seniors by offering
independent and assisted living
Independent Health
Canterbury Woods
apartments as well as skilled Most r ec e nt l y th e
nursing services. The campus’
company has launched the Primary Connection, a new approach
upbeat ambiance features patio
homes as well as an amenity-filled to health care delivery designed to expand the scope of primary
array of programs for its residents care physicians. The approach aims to eliminate redundancy in
to choose from. The seniors at the health care system, streamline resources and ultimately
Canterbury Woods enjoy a robust improve patient outcomes while reducing their costs.
wellness program, various cultural
and entertainment events and Canterbury University, a unique,
resident-developed education program. With a past, present and future
of industry excellence, it is no
surprise Independent Health
Essentially, Canterbury Woods
was named one of the best
provides residents and their families
with the most important amenity of companies to work for in New
all - peace of mind in knowing that York State for the fifth
no matter what needs arise, they will consecutive year. The company
be met by a caring and boasts one of the
compassionate staff. highest-ranked health plans in
the nation for all lines of business – Commercial, Medicare and
Medicaid – according to the National Committee for Quality
In addition to providing an exceptional and enriching living
Assurance in its Health Insurance Plan Rankings 2012-2013 and
environment for senior citizens, Canterbury Woods is an engaged
member of the community. Residents and staff are involved in the remains the only plan in Western New York to place in the top 10
Amherst Chamber of Commerce, the Alzheimer’s Association and percent nationwide for all lines of business.
Read to Succeed Buffalo.
SPONSORED BY: SPONSORED BY:

22. Business of the Y Business of the Y
ear ear Business of the Year
Business of the Year Business of the Year Business of the Year
COMMITMENT TO EXCELLENCE FRANK CIMINELLI LIFETIME INSPIRATION
Superior Group Gene Vukelic
Superior Group, the This year’s recipient of the Frank Ciminelli
recipient of this year’s Lifetime Inspiration award took his family’s
Commitment to Excellence enterprising young business and transformed
award, delivers workforce it into a beverage distribution dynasty. Gene
and business solutions to Vukelic, chairman and CEO of Try-It
companies all over the Distributing Co., Inc., grew the bottling
w orld . With of f ices company his father started more than 80
throughout North America years ago into a leader in the nation’s bever-
– as well as in Argentina, age distribution industry.
Belgium, China, India,
Slovakia and the United Kingdom – Superior Group enhances the
Gene heads Try-It Distributing from its state-
Superior Group
operations of businesses around the globe. Although the company’s
lends its expertise internationally, its devotion to development in the of-the-art sales and service center in
Gene Vukelic
Western New York region is unmistakable. Lancaster, NY. His father began the business in 1928 and after
Gene graduated from LeMoyne College and served as an instructor
in the U.S. Marine Corps, the Lackawanna product poured his
Founded in 1957 and energy into running Try-It Distributing full time.
headquartered in Williamsville, NY,
Superior offers a repertoire of
services that includes contract and Gene led the company to national
direct hire, payroll, recruitment, prominence, handling the products of
independent contractor compliance Anheuser-Busch, Inc., Labatt USA
and risk mitigation, as well as and Heineken USA. Throughout his
managed services programs auto- tenure at Try-It Distributing Gene
mated by its proprietary vendor earned numerous awards for his
management system, Work Nexus®. The company delivers sales achievements and business
cost-effective and solutions to a range of businesses from small to milestones, including the Life Service
Fortune 500. Award from the National Beer
Wholesalers Association and the Michael E. Vacek Award from the
New York State Beer Wholesalers Association.
Superior’s commitment to Western New York is especially evident in
its workforce development priorities. The company sponsors Bright
Buffalo Niagara’s Venture Forum to help early stage, start-ups In addition to running a successful business, Gene and the Vukelic
connect with angel investors from across New York State. Superior family dedicate themselves to giving back to community through
also has a dedicated Life Sciences recruitment expert on site at the their charitable involvement with Bakery Victory Services, the
NYS Center of Bioinformatics and Life Sciences to provide low-cost Muscular Dystrophy Association, Christ the King Seminary, Nardin
services to innovative new companies, giving them a better chance Academy, Canisius High School and Canisius College.
at survival.
SPONSORED BY: SPONSORED BY:

23. Amherst Chamber of
Commerce Amherst Chamber of
Commerce
Coming this Fall
At Home Business “U” – At Home
Business “U” is a six-course certification
program for home-based business owners. The
program will feature workshops that educate
participants on the foundations of running a
small business as well as overcoming the
challenges associated with working from home.
C-Suite Circles – This unique program will
be made up of executives, representing firms in
the Buffalo Niagara region who are interested
in peer-to-peer networking, participating in
discussions with public and private sector
leaders and creating consensus around public
policy.
Circle of Sales – Circle of Sales will be a peer-to-peer networking group made
up of 25 high-performing sales professionals from a diverse cluster of industries.
The group will provide a forum for professionals to meet, network, discuss best
practices and share resources.
Amherst Chamber of Commerce Executive Committee
David Flynn Colleen DiPirro David Donovan
Phillips Lytle Amherst Chamber of Commerce Independent Health
Chairman President and CEO First Vice Chair
Earl Wells Bill McGowan Richard Cahlstadt
e3communications AccuMed Technologies Inc. M&T Bank
Second Vice Chair Treasurer
Donna DeCarolis Dennis Elsenbeck Chris Jerzewski
National Fuel National Grid CCS Oncology
Ralph Jeswald Christopher Lane Gretchen Nichols
Dopkins & Co. Millard Fillmore Suburban Nesper, Ferber &
DiGiacomo LLP
Amherst Chamber of Commerce
350 Essjay Rd., Suite 200
Williamsville, NY 14221 Your circle of
Ph. 716-983-0976
www.amherst.org influence

24. Amherst Chamber of Commerce
Benefit Solutions – Our unique health
insurance program not only saves business
owners money, it allows them to spend more
time and energy running their business. The
Amherst Chamber is the only Chamber in the
region with a licensed insurance professional
on staff. We can use our in-house expertise to
customize employee benefits for firms from Tools for Prosperity – The Chamber’s workshop series focuses on
one to 1000 employees. providing members with the practical knowledge and information they need to
address the day-to-day issues of running a business. Workshops cover an
extensive range of topics presented by industry experts.
Business After Hours – The Chamber’s
monthly networking happy hour is free to all
members. Not only does it provide attendees Member-to-Member Discounts – This program encourages members to
with a great way to build relationships with do business with one another whenever possible by providing a “members
potential clients, it gives them the chance to only” discount found through the Chamber website.
explore the host venue and interface with our
honorary host. Typically, the Chamber invites a different elected official or
government decision maker to serve as Professional Networking Groups (Pro-Nets) - The Chamber’s
honorary host each month. industry exclusive groups allow members to meet on a bi-monthly basis for
networking and sharing information about their business.
Councils and Committees – The
Chamber currently has three councils: Suburban Solutions Center – Our Suburban Solution Center offers first-
Public Affairs Council, Business Resource rate, low-cost meeting space with cutting edge technology for use by any
Council and Emerging Business Leaders. member of the Chamber. This meeting space provides sole
These initiatives offer leadership proprietors, home-based business owners and even larger businesses with a
opportunities for members who would like to professional setting perfect for board meetings, employee training seminars,
get involved. conferences and investor presentations.
 The Public Affairs Council works to
develop policy positions and relationships
with elected officials with the goal of enhancing the region’s business
climate.
 The Business Resource Council functions as the "voice" of the small
business community by developing, planning and conducting
programs for members to help them increase their capacity for
prosperity.
 The Emerging Business Leaders group helps young professionals
access opportunities in the region for personal and professional Your circle of
growth.
influence

26. Join Emerging Business Leaders at
“ Enjoy appetizers and drink
specials provided by Tully’s
and help athletes offset the
costs of competition at the
” 2012 Summer Games
in Buffalo!
to benefit
Support inspiration. Support Competition.
Support Opportunity.
Tully’s and support
When: Thursday, April 19, 2012 from 5:30 p.m. to 7:30 p.m.
Where: Tully’s Good Times, 1495 Niagara Falls Blvd. Amherst, NY 14226
Cost: The cost is $20 per person. All proceeds benefit the athletes of Special Olympics New York.
Call 632-6905 or log on to www.amherst.org for more information or to register.

27. Thursday, November 1
5:30pm - 7:30pm
The Tri-Main Center
2495 Main Street
Buffalo, NY 14214
Free for members and
$15.00 for non-members
EBL h e a r t s
t
in
Tour the Buffalo Arts Studio and get a
taste of the city’s fine arts scene with
resident artists, then learn about the
emerging digital animation industry from
faculty members and students at
Daemen College’s International
Center for Excellence in Animation.
#ProMix
Get an inside look at the
vibrant and multi-faceted
arts community in WNY.

33. Please Join us for a CEO
Roundtable
With
U.S. Congresswoman
Kathy Hochul
On Friday, September 30
From 11:30 a.m. to 1:00 p.m.
At the Amherst Chamber of
Commerce.
Hosted by:
Paul Ciminelli and Colleen DiPirro
Attend this intimate luncheon with Congresswoman Hochul
as one of 12 special guests. Take this opportunity to discuss
your concerns and viewpoints while getting to know our
newest congressional representative.
Contribution - $1,000
Please make checks payable to
RSVP: Paul - 631-8000
Colleen - 912-6211
This is an exclusive event limited to 12 guests,
so reply as soon as possible.

34. Join Us
Lunch with Senator Gillibrand is brought to you
by the Amherst Chamber of Commerce in
conjunction with the Alden, Cheektowaga,
Clarence, East Aurora, Kenmore-Town of
Tonawanda, Lancaster, Niagara USA, Olean,
Orchard Park, West Seneca and Wyoming Coun-
ty Chambers of Commerce
Join Us
Lunch with Senator Gillibrand is brought to you
by the Amherst Chamber of Commerce in
conjunction with the Alden, Cheektowaga,
Clarence, East Aurora, Kenmore-Town of
Tonawanda, Lancaster, Niagara USA, Olean,
Orchard Park, West Seneca and Wyoming Coun-
ty Chambers of Commerce

35. U.S. Senator Kirsten Gillibrand was
sworn into office January 2009.
Previously she represented a
portion of Upstate New York in the
U.S. House of Representatives.
Currently Senator Gillibrand
For more information or to serves on the Environment
register visit us online at and Public Works
www.amherst.org. Committee, Agriculture
Reservations can also Committee, Aging
be made by calling the Committee and Senate
Amherst Chamber of Armed Services
Commerce at Committee.
716.632.6905.
U.S. Senator Kirsten Gillibrand was
sworn into office January 2009.
Previously she represented a
portion of Upstate New York in the
U.S. House of Representatives.
Currently Senator Gillibrand
For more information or to serves on the Environment
register visit us online at and Public Works
www.amherst.org. Committee, Agriculture
Reservations can also Committee, Aging
be made by calling the Committee and Senate
Amherst Chamber of Armed Services
Commerce at Committee.
716.632.6905.

36. [Public Affairs Council]
Amherst Chamber of
Commerce
Chairman: Earl Wells, e3communications
Ed Berowski, Get Noticed Promotions
Jack Colocousis, Corporate Training
Dan Locche, Buffalo Niagara Association of
Realtors
Susan Marchione, Daemen College
Legislative
Services
Kevin Connolly, Waddell & Reed
James Cutler, AXA
Penny Morgante First Niagara
Mike Pietkiewicz, University at Buffalo
Kimberly Muncie, Speed Global Services
Agenda
Ed Damico, National Fuel Roberta Rifkin, Independent Health
2012
Rick Glogowski, Realty USA Suzie Rivo Solender, Solender Services
Jonathan Hager, The Home Depot Christie Rothschild, M.J. Peterson
Stewart Haney, WENDEL Relocation
Mike Hughes, Kaleida Megan Toohey, University at Buffalo
Kenneth Jagodinski, Verizon Dominic Vivolo, RBC Wealth
Management
Steve Lelinski, KeyBank
[Thank you to our Sponsors ]
nergy/M
Energy/Manufacturing
/Manufacturing Education
Economic Development
Development Health Care
Care
Your
Circle of
Influence

37. [Guiding Principles] [Health Care]
n important aspect of being a leadership organization for busi- Buffalo Niagara Medical Campus
ness interests is having the influence to impact public policy,
especially on issues that potentially can negatively or positively ACKGROUND: The Buffalo Niagara Medical Campus
impact business operations. As such, the Amherst Chamber of is a consortium of the region’s premier health care, life sci-
Commerce will from time to time make public, through the media and ences, research and medical evaluation institutions in down-
other avenues, its views on various public policy issues. town Buffalo. Nine major institutions and over 20 life sciences
companies are housed on the 120 acre campus with a total eco-
In fact, elected officials at all levels of government often look to the nomic impact of over $1.5 billion annually. In addition, over
Chamber for its positions on these critically important issues. We 8,500 medical professionals are employed on the campus.
State
work closely with these officials and their staffs in providing our feed-
back and while we may not always be in agreement, we review each
issue with one thing in mind – how it contributes to creating a posi- HAMBER POSITION: The Amherst Chamber of
tive climate for business growth and economic development locally,
nationally and globally. Commerce supports initiatives that provide the physical
space, entrepreneurial assistance and access to capital that
can be the key ingredients to unlocking opportunities for sus-
Economic Development
Table of Contents
tained economic growth. We will continue to support efforts to
WNY Economic Development Council Strategic Plan………...3 expand and diversify the Medical Campus through research and
Border Crossings and Logistics………………………………………………...4
applications to the federal government for continued investment
and growth.
Adaptive Re-Use…………………………………………………………………………..5
County-Wide Building Codes…………………………………………………..6
Consolidation of Town Services/Departments……………………...6
[Education] UB2020
Energy/Manufacturing
WNY Proceeds Legislation and New York Power Authority
ACKGROUND: With the
Board of Trustees………………………………………………………………………...7 passing of SUNY2020 legisla-
tion in 2011, the community be-
Marcellus Shale…………………………………………………………………………...8 lieves that UB202 will now move for-
Brownfields…………………………………………………………………………………..8 ward without any further impedi-
State ments. However, the university still
Health Care needs our continued support. Many
Health Insurance Exchanges…………………………………………………….9 items passed in SUNY2020 have
been held up by various authorities, and UB is still waiting to
Buffalo Niagara Medical Campus…………………………………………..10 move forward on many aspects of its plan.
Education
UB2020………………………………………………………………………………………..10 HAMBER POSITION: The Amherst Chamber of
Commerce will support the University’s ongoing requests
for funding and approval of the different initiatives
that are contained within the UB2020 plan, made
possible by the passing of SUNY2020.
1 10

38. [Health Care] [A Council Message]
Health Insurance Exchanges A Message from Council Chairman Earl Wells
ACKGROUND: New York State has already ac- Dear Friend of the Amherst Chamber:
cepted federal funding and committed to establishing its
own health insurance exchange by 2014 as part of the fed- Welcome and thank you for attending our
eral health care plan. Annual Luncheon and the unveiling of our
Rates for the exchange 2012 legislative agenda!
will be based off of an
essential benefits pack- As you will see, we took a different ap-
age set forth by the fed- proach with our legislative agenda this year.
eral government. States Instead of breaking down our priorities by
can then choose to add government level, we decided to break out
additional services to the our agenda by industry sector.
essential benefits re-
quired from carriers at an It’s no surprise that most of our agenda
increased cost, much like items come under economic development;
current Medicare plans. after all, our goal as a local chamber with a regional vision is to
If not properly managed
State
improve the economic competitiveness of our region in order to
there is a huge potential retain jobs, create new jobs and lure new investment.
for the exchange to put a
financial strain on both What better foundation to build off our 2012 agenda than the fan-
the government and residents. tastic news we received toward the end of 2011, when the West-
ern New York Regional Council won $100.3 million in funding for
96 projects throughout Western New York.
HAMBER POSITION: Recognizing that there both
health and economic development components to this com- Special thanks to Council Co-Chairs Howard Zemsky and Uni-
plex issue, the impact of health insurance exchanges could be versity at Buffalo President Satish Tripathi for their leadership;
detrimental to the state’s economy if not addressed correctly. and, of course, a shout out to our own Colleen DiPirro who
The Amherst Chamber of Commerce will continue to monitor worked tirelessly on behalf of our region to make this award a re-
legislation and recommendations from the state as they are de- ality without missing a beat in leading our organization.
veloped and rolled out. We will work to be a portal for the
state’s decision makers for input from the Western New York We look forward to working with all of you on our 2012 legisla-
region, while serving as a communications vehicle for our mem- tive agenda throughout the year and we will be providing you
bers and the entire business community. with quarterly reports on our efforts.
and growth.
Cheers to a prosperous New Year,
Earl V. Wells III
President
e3communications
9 2