2. ArAgendarows
• What is Change Management?
• The strategic role of change
• Kotter’s 8-Step Change Model
• Kubler-Ross Change Curve
• Elements of successful change
8. Kotter’s 8-Step Change Model
• Creating Urgency
• Forming a Powerful Coalition
• Creating a Vision & Communicate
• Removing Obstacles
• Short-term Wins
• Building on the Change
• Anchoring the Change
Source: Mindtools and Harvard Business
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