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BUSINESS ANALYTICS AS A
SERVICE
Assimil8 's experience of developing
a dedicated SaaS capability

Presented by Karl Mullins
Assimil8
www.Assimil8.com
K.Mullins@Assimil8.com
Briefing
Part 1 – What Do We Do
–
–
–
–

A little about Assimil8
What is the Service and offering
Why SaaS Is important to our mid-market clients
How does this help our clients

Part 2 – How Did We Get There
– What did we did internally
– Our journey to get to a point of delivering
solutions

Part 3 – WIIFM?
About Us
“Achieve More” with Assimil8
BI, TM1 & EP
Expertise

Value Added
Technologies

Business
Analytics as a
Service

• IBM Premier Business Partner
• IBM Ready for Cloud Services
• IBM Cognos Sales, Consultancy,
Training & Support Provider

• Software Development

IBM Cognos
Recruitment
Specialists
What Is Analytics?
What Does SaaS look Like?
What Does SaaS look Like?
Assimil8 Business Analytics as
a Service is...
– Scalable, Modular Analytics service
– BI and Performance Management Solutions
• By Size
• By Industry Sector
• By Service component

– Customised client branded portal technology
– Version Control & Regression Testing
– Automatic documentation capabilities
– Geo spatial capabilities from ESRI
– Self Service Password Module
Service On IBM Cloud Hosting
External
Sources

External Services

IBM SoftLayer

Data Warehouse

USER

Organisation

ADMINISTRATOR

USER
Underpinned with..
Support and Value Added Services
– Instance provision, Software Images & Virtual Machines
– Dynamic Storage
– Internet Transfer
– Secured LAN
– User/Group security management
– Monitoring Services
– Maintenance Services
– Economies of scale
– Disaster Recovery and Backup Planning
– Notification Services
– Solution integrity and Continuity
Why Is SaaS Important to our
Clients
Mid Market Companies would like to perform better but;
•
•
•
•
•
•
•
•
•
•

Times of Austerity!
Cash Flow is KING
Increased pressure to cut costs
Increased pressure to cut head count
Increased pressure to reduce infrastructure
Increased demand for pay as you go facility
Increased demand for rapid deployment
Increased demand for outsourced solution management
Aspire to become an Eco-Friendly operation
Targeted to reduce CO2 carbon footprint
Typical Non SaaS Engagement
Barriers
• Hardware (Lease or Purchase lead time)
• Software (Perpetual)
– Generally Initial oversizing

• Resource
– Exposure, training, salaries, head count,
attrition

• Long procurement cycle
• Cost NOW, Benefit Later (ROI)
How Does Assimil8 SaaS
Offering Help?
• Cost Effective

• Agile

• Focussed
SaaS Cost Effective

• Pay as you go/use
• Opex not Capex
• No set up – it’s already there
• Little or no infrastructure layout
• Pay per use = no paying for hardware you don’t use
• All technology needed is already in your office
• Security is included
• Energy costs minimised
SaaS Agile
• Always up to date
• Automatically up-to-date version
• No need to schedule implementations
• Upscale package instantly
• Remote working is inherent
• Multi tenant means flexible
• Data accessed centrally so work any time, any place
• Capacity – Possible to Increase and Decrease at short
notice. (Month End)
SaaS Focussed
•
•
•
•

Quick to put in place. Decide – implement – use
Central server inspires collaboration
Less implementation time = more strategy focus
Virtually nil maintenance – focus on improving
usage
• Environmental impact minimised
• Political benefits - Less conflict between business
and technical managers (focussed on us )
Mid Market SaaS Clients
Benefit Summary
•
•
•
•
•
•
•
•

Rapid deployment
Low upfront costs
Monthly rental (SAAS for Cloud & Cognos)
Low administration costs
Lower TCO and fast ROI
Business Continuity built in – no false starts
Lower running costs
Change Solution as their business changes
Part 2 – How Did We Get there
…, a journey of a thousand miles begins with a single step
Actual Experience
…, If we didn’t get there someone else would
• We made the leap !
• Steep Learning Curve
• Pioneering solutions
• Risks & Reward

• Preparation is everything
• 1Direction Autobiography
• 3 years in a lot has
changed
• Long way to go
• Still learning
• Fluidity
KISS - Solution
• This is NOT the team (really!)
• We mean.., Keep It Simple Stupid
KISS Solution Recipe
• Create ‘off the shelf’ business solutions
(Size,Sector,Analytics Capability)
• Add Managed Service Platform
• Add Value Added components and
Technology
• Add Support functions
• Bring all ingredients together in a simple
straight forward SERVICE to the client
• Leave to rise for 3 years
SaaS Ingredients
Paradigm Shift in approach / team
– Crucial to up skill on IBM Cloud Hosting
• SoftLayer, IBM SCE
• Software around the edges

– Crucial to have Integration skills
– Crucial to have dedicated support team
– Crucial to have Go to market license agreement
to support low cost service model IBM ASL.
– Early Adoption clients (prove the SaaS service)
– Identify Value Added Services and Software
which compliment a SaaS route to create a
Market and proposition differentiator.
Talking Numbers
• 2011 –Adopted Cloud Internally
• 2011 – £2K & 1 SaaS Client
• 2013 – 30% of our Business Services
Revenue from SaaS Offerings
• Annual associated contracts of £200,000
• Predictable and Secured business
models.
Part 3 WIIFM
What’s In It For Me?
– Piggy Back mass marketing drive of Cloud
Computing & SaaS.
– Open new doors to business that would never
have been reached due to cost barriers
– Revisit old clients with new sales approach
– Change plateau at entry level services, untapped
markets (<50m Entry point)
– Reduces Sales Cycle longevity (Your Costs!)
– We can sell to IT Managers ‘Sign-Off’ authority
WIIFM – Our Findings
• Less competition in this space! (Not after today)
• Clients have an appetite to expand services
• Up-Sell additional features easily and quickly built
in to the model
• Clients push more software opportunities
– Can you look after our CRM system, HR System,
Legacy Systems and Database.

• Mutual recognition of ROI quickly
• Value of Assimil8 grown as a direct result of
annuity contracts and SaaS Model.
• Compliments our other services and models
– Evolution rather than revolution
Parting Thought
• IBM Cloud Host Invaluable to
proposition and success.
• Embrace and Adopt!
• We added £200,00 pa to our business with
these contracts in 3 years, largely with what
we already had!
• No Other option internally could derive such
business growth – not at such a low cost.
Thank You
• Thanks you for your Patience and
Attention

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Business Analytics as a Service

  • 1. BUSINESS ANALYTICS AS A SERVICE Assimil8 's experience of developing a dedicated SaaS capability Presented by Karl Mullins Assimil8 www.Assimil8.com K.Mullins@Assimil8.com
  • 2. Briefing Part 1 – What Do We Do – – – – A little about Assimil8 What is the Service and offering Why SaaS Is important to our mid-market clients How does this help our clients Part 2 – How Did We Get There – What did we did internally – Our journey to get to a point of delivering solutions Part 3 – WIIFM?
  • 3. About Us “Achieve More” with Assimil8 BI, TM1 & EP Expertise Value Added Technologies Business Analytics as a Service • IBM Premier Business Partner • IBM Ready for Cloud Services • IBM Cognos Sales, Consultancy, Training & Support Provider • Software Development IBM Cognos Recruitment Specialists
  • 5. What Does SaaS look Like?
  • 6. What Does SaaS look Like?
  • 7. Assimil8 Business Analytics as a Service is... – Scalable, Modular Analytics service – BI and Performance Management Solutions • By Size • By Industry Sector • By Service component – Customised client branded portal technology – Version Control & Regression Testing – Automatic documentation capabilities – Geo spatial capabilities from ESRI – Self Service Password Module
  • 8. Service On IBM Cloud Hosting External Sources External Services IBM SoftLayer Data Warehouse USER Organisation ADMINISTRATOR USER
  • 9. Underpinned with.. Support and Value Added Services – Instance provision, Software Images & Virtual Machines – Dynamic Storage – Internet Transfer – Secured LAN – User/Group security management – Monitoring Services – Maintenance Services – Economies of scale – Disaster Recovery and Backup Planning – Notification Services – Solution integrity and Continuity
  • 10. Why Is SaaS Important to our Clients Mid Market Companies would like to perform better but; • • • • • • • • • • Times of Austerity! Cash Flow is KING Increased pressure to cut costs Increased pressure to cut head count Increased pressure to reduce infrastructure Increased demand for pay as you go facility Increased demand for rapid deployment Increased demand for outsourced solution management Aspire to become an Eco-Friendly operation Targeted to reduce CO2 carbon footprint
  • 11. Typical Non SaaS Engagement Barriers • Hardware (Lease or Purchase lead time) • Software (Perpetual) – Generally Initial oversizing • Resource – Exposure, training, salaries, head count, attrition • Long procurement cycle • Cost NOW, Benefit Later (ROI)
  • 12. How Does Assimil8 SaaS Offering Help? • Cost Effective • Agile • Focussed
  • 13. SaaS Cost Effective • Pay as you go/use • Opex not Capex • No set up – it’s already there • Little or no infrastructure layout • Pay per use = no paying for hardware you don’t use • All technology needed is already in your office • Security is included • Energy costs minimised
  • 14. SaaS Agile • Always up to date • Automatically up-to-date version • No need to schedule implementations • Upscale package instantly • Remote working is inherent • Multi tenant means flexible • Data accessed centrally so work any time, any place • Capacity – Possible to Increase and Decrease at short notice. (Month End)
  • 15. SaaS Focussed • • • • Quick to put in place. Decide – implement – use Central server inspires collaboration Less implementation time = more strategy focus Virtually nil maintenance – focus on improving usage • Environmental impact minimised • Political benefits - Less conflict between business and technical managers (focussed on us )
  • 16. Mid Market SaaS Clients Benefit Summary • • • • • • • • Rapid deployment Low upfront costs Monthly rental (SAAS for Cloud & Cognos) Low administration costs Lower TCO and fast ROI Business Continuity built in – no false starts Lower running costs Change Solution as their business changes
  • 17. Part 2 – How Did We Get there …, a journey of a thousand miles begins with a single step
  • 18. Actual Experience …, If we didn’t get there someone else would • We made the leap ! • Steep Learning Curve • Pioneering solutions • Risks & Reward • Preparation is everything • 1Direction Autobiography • 3 years in a lot has changed • Long way to go • Still learning • Fluidity
  • 19. KISS - Solution • This is NOT the team (really!) • We mean.., Keep It Simple Stupid
  • 20. KISS Solution Recipe • Create ‘off the shelf’ business solutions (Size,Sector,Analytics Capability) • Add Managed Service Platform • Add Value Added components and Technology • Add Support functions • Bring all ingredients together in a simple straight forward SERVICE to the client • Leave to rise for 3 years
  • 21. SaaS Ingredients Paradigm Shift in approach / team – Crucial to up skill on IBM Cloud Hosting • SoftLayer, IBM SCE • Software around the edges – Crucial to have Integration skills – Crucial to have dedicated support team – Crucial to have Go to market license agreement to support low cost service model IBM ASL. – Early Adoption clients (prove the SaaS service) – Identify Value Added Services and Software which compliment a SaaS route to create a Market and proposition differentiator.
  • 22. Talking Numbers • 2011 –Adopted Cloud Internally • 2011 – £2K & 1 SaaS Client • 2013 – 30% of our Business Services Revenue from SaaS Offerings • Annual associated contracts of £200,000 • Predictable and Secured business models.
  • 23. Part 3 WIIFM What’s In It For Me? – Piggy Back mass marketing drive of Cloud Computing & SaaS. – Open new doors to business that would never have been reached due to cost barriers – Revisit old clients with new sales approach – Change plateau at entry level services, untapped markets (<50m Entry point) – Reduces Sales Cycle longevity (Your Costs!) – We can sell to IT Managers ‘Sign-Off’ authority
  • 24. WIIFM – Our Findings • Less competition in this space! (Not after today) • Clients have an appetite to expand services • Up-Sell additional features easily and quickly built in to the model • Clients push more software opportunities – Can you look after our CRM system, HR System, Legacy Systems and Database. • Mutual recognition of ROI quickly • Value of Assimil8 grown as a direct result of annuity contracts and SaaS Model. • Compliments our other services and models – Evolution rather than revolution
  • 25. Parting Thought • IBM Cloud Host Invaluable to proposition and success. • Embrace and Adopt! • We added £200,00 pa to our business with these contracts in 3 years, largely with what we already had! • No Other option internally could derive such business growth – not at such a low cost.
  • 26. Thank You • Thanks you for your Patience and Attention