Arthur Shelley presentation to PMI October 2011 on leveraging behaviour as an asset whilst leading the behavioural environment to mitigate risks. A fun but insightful way to engage constructive dialogue about trust, people and relationships.

1. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Just because projects are serious doesn’t mean we can’t have fun! Why Behaviour can be your Biggest Asset and your Biggest Risk Arthur Shelley PMI Melbourne Chapter: 25 October, 2011

2. Why is behaviour important to your business? © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Inspiring Confidence Investing Trustworthy Engaging Visioning Strategic Navigation Futuring Networked Intelligence Passion Brand Resonance Humility Challenging Drives Outcomes Deep Design Social Awareness Partnering Risk taking Communicating Innovative Knowledge Sharing Change Integration Advocacy Persistence Self Awareness Coaching Aggression Thinking Decision making SelfDevelopment Reciprocity Risk Awareness SayingYES! Saying NO! Enthusiasm Mentoring Collaborating Observing Listening Trusting Curiosity

3. So why don’t we actively manage behaviour to be more effective? © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Socially difficult to discuss Stressful to communicate Hidden Elephant in the room “Leopard doesn’t change their spots anyway Politically incorrect “They just wouldn’t get it” Lack of persistence Would only create more issues Conflict averse Don’t want to upset people! Lack of leadership Not trying! Just don’t know where to start! ReflectObservePlanApplyReflect Self/professional Development Enthusiasm Risk Awareness Reciprocity Coaching Collaborating Trusting EncourageCuriosity Mentoring Listening Developing a constructive open and emergent culture

4. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Conversations that Matter

6. Command and Control

7. Territorial

8. Charismatic or ego-driven

9. Leads by fearZoo Leadership Styles

11. Above the mire

12. Great long range vision

13. Rapid action on opportunities

14. Great instinct

15. Strategic

16. Leads strategically with visionZoo Leadership Styles

18. Action orientation

19. Delivery under pressure

20. Innovative sourcing and application of resources

21. Leads output generationZoo Leadership Styles

23. Grip on reality?

24. Reliability?

25. Thinkthey lead everyoneZoo Leadership Styles

27. Assumes specific role

28. Everything for the hive

29. Leads teamworkZoo Leadership Styles

31. Morale and enthusiasm

32. Relationships and culture

33. Defuse tension

34. Leads social capitalZoo Leadership Styles

35. Choose your animal appropriately Behaviour is YOUR choice The more versatile you can be and the better you understand and relate to others, the more successful you will be. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.

37. Select 5 characters your like least about your Boss

38. Discuss strengths and weakness of this profile? ? ? ? ? ? ? ? ? ?

39. Relationships and Performance © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use.

40. © Arthur Shelley 2009 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Behavioural diversity and Matching

41. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Zoo Metaphor for team building Team dynamics assessment What does your team look like? Do you have the right balance of behaviours to deliver?

42. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Zoo Role Play: Cards exercise Set out a role play sequence Think about the behavioural characteristics Write the most probable interaction Write at least two alternative outcomes Write a title which reflects each outcome Act out the role play with your partner Think about body language and tone What most impacted the (un)desired outcome What can be learnt from your mini-play? ? ? ! ?

43. © Arthur Shelley 2009 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Conversation? Ideas? Thoughts? Challenges? Heckles? Your Project GAME?

44. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. Contact Arthur Shelley arthur@organizationalzoo.com FREE behavioural profile www.organizationalzoo.com/profiler Insights into behaviours www.organizationalzoo.com/blog www.organizationalzoo.com/Ambassadors Consulting and mentoring www.intelligentanswers.com.au Ph +61 413 047 408 @Metaphorage #OrgZoo 18