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1. Digital Consultancy
Introduction:
Digital transformation consulting is a service that helps companies
unlock new business value through technology. A common reason
businesses seek digital transformation consulting is to bring products
and services to market faster and with less risk.
Each consulting firm offers different services, but in general, these
services go beyond evaluating a business' technology options. This is
because the social fabric of each business itself (people, how they work,
and how they are organized) also determines whether technology can
deliver better customer experiences and business outcomes. In other
words, digital transformation consulting is inherently socio-technical,
not just technical implementation.

2. What is the goal of digital transformation consulting?
Improving the customer experience should be the ultimate focus of
your digital transformation strategy, whether that customer is an
external or internal user.
This can be achieved by accelerating the adoption of technology across
the enterprise and maximizing its impact. Digital consulting services are
well suited to help address the alignment and alignment of people,
processes, and technology to impact business outcomes such as
customer experience. This comprehensive approach helps businesses
successfully navigate technological disruptions, enabling teams across
the enterprise to go through the process of evaluating new
technologies and responding to rapid change.
Digital transformation cannot simply be outsourced or handed over to
other businesses. Digital transformation requires strong leadership,
often at the individual level and through mentoring coalitions within
the enterprise. Consulting services are often also involved, as they bring
experience implementing digital transformation strategies across
different businesses across industries. This external experience can well
complement an internal view of leading digital transformation within
the enterprise. How potential advisors define their views on digital
transformation largely determines the approach they will take.
What are the different perspectives on digital transformation?
The term "digital transformation" is often used to describe many IT
concepts, some of which are misapplied. Sometimes it's used to
represent new architectures like micro services, new practices like

3. DevOps, or new technologies like containers and application
programming interfaces (APIs). These may all be part of a digital
transformation program, but they are narrower in scope.
The Enterprisers Project, which aims to publish the views of CIOs and
other IT executives, offers a more comprehensive view. In their view,
digital transformation is "the integration of digital technologies into all
areas of business to fundamentally change the way businesses operate
and create value for customers. It is also a cultural shift that requires
companies to continually challenge the status quo, experiment and
properly Cope with failure."
Red Hat supports the Enterprisers Project and holds similar views. Our
consultants see digital transformation as a process where people and
culture meet; it's also processes and practices, technologies, and
organizational structures that must evolve to unlock new business
value faster. Regardless of the core issues of transformation, every
digital transformation initiative needs to consider and strike a balance
in these areas, or it will result in a non-return on investment.

4. Adopting a "cloud-native" approach is often also included in a more
comprehensive definition of digital transformation. Cloud-native
companies don't necessarily host their applications in the cloud, but
they use a variety of well-known cloud-related tricks and techniques to
build, run, and improve their applications. This includes work practices,
software architecture, and organizational structure.
Cloud-native development is a popular approach to digital
transformation, especially for businesses looking to improve on existing
technology investments made before the rise of cloud computing. Not
every digital transformation initiative will adopt cloud-native
development practices. Other possible approaches include investing in
automation, or simply shifting to a technology-centric business model.
Whether or not your digital transformation initiative involves a cloud-
native approach, it's not so much the technology you employ, it's more
about how you approach problems and how you organize to deal with
them.
What is Red Hat's digital transformation consulting like?
Red Hat believes that most businesses suffer from digital
transformation because they believe their business challenges can be
solved by technology alone. In fact, what hinders business growth is
internal friction, lack of psychological safety, cognitive overload within
teams, lack of empowerment and autonomy, or ineffective governance,
process and product lifecycle management. They may be able to
successfully adopt or develop new technologies, but not achieve the
expected return on investment because the socio-technical challenges
have not been addressed. Digital Transformation Case Studies

5. If you're considering digital transformation consulting, look at examples
of transformations from similar industries or technology challenges.
Red Hat's digital transformation consultants have worked with
businesses around the world in virtually every industry, applying our
unique combination of open source community practices and software
tools to many different use cases. We've gathered some of the most
representative insights from these projects as case studies to help you
understand what opportunities are possible through our services.
Our approach is to connect your team's ideas with best practices and
tools provided by the open source community. Red Hat experts have
extensive experience with Red Hat technologies, the open source
community, and the key transformative practices needed to unlock the
potential of your teams.
Unlike some digital consultancies, we don't believe there is a one-size-
fits-all approach or practice that works for every business. With over
100 field-tested open practices, we accelerate cultural change and build
high-performing teams. For example, we've found that social contracts,
pair programming, and practices that foster transparency, psychological
safety, and trust are integral to building high-performing, pragmatic
teams.
The foundation of our open practice is an adaptive framework that
seeks to meet challenges and environmental requirements. We help
teams establish a healthy rhythm between thinking and acting so they
not only act, but explore, perceive and respond to solve complex
problems.

6. World Health Organization (WHO)
The World Health Organization (WHO) is the specialized agency of the
United Nations responsible for international public health. WHO
partnered with Red Hat Open Innovation Lab to develop the Learning
Experience Platform (LXP), which enables WHO teams to autonomously
manage new platforms and processes internally and provide timely
information to healthcare workers.
BMW Group
The BMW Group needs to access, analyze and apply the vast amount of
data collected from the sensors used in road tests in order to gradually
refine its autonomous driving program. The BMW Group commissioned
DXC Technology to build a new data platform using Red Hat software
that can help the group reduce development time through faster, more
accurate driving simulations and data analysis.