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The Millennial Generation and
How it’s Shaking Up the Workplace
Mark Ward lVice President and General Manager l EdAssist
Jay Titus l Senior Director, Academic Services l EdAssist
Millennials in theWorkforce
© 2015 Bright Horizons Family Solutions LLC
66%
34%
2014
Other Generations Millennials
54%
46%
2020
Our Strategy
© 2015 Bright Horizons Family Solutions LLC
The Evolution
© 2015 Bright Horizons Family Solutions LLC
Commitment to Research
© 2015 Bright Horizons Family Solutions LLC
EdAssist 2015 Millennials Survey
 1,048 Nationally Representative
Americans
 Ages 18-35
 Margin of Error: +/- 3 percent
 Conducted Feb 10-17, 2015 by
Kelton Research using email
invitation and online survey
© 2015 Bright Horizons Family Solutions LLC
The Evolution of Millennial
Research
1. Loyalty
2. Entitlement
3. Benefits
4. Education
© 2015 Bright Horizons Family Solutions LLC
© 2015 Bright Horizons Family Solutions LLC
1. LOYALTY
© 2015 Bright Horizons Family Solutions LLC
What percentage of Millennials
believe that to advance professionally,
they need to job hop?
A. 100% B. 85% C. 50% D. 15%
The Millennial Mindset
Millennials are Not Loyal to
Employers
“Millennials are thought to be a generation who are more apt to move
from one opportunity to the next, and employers are having a hard
time retaining these workers.”
– September 17, 2012, Business Insider
© 2015 Bright Horizons Family Solutions LLC
Though they’re eager
to climb the
corporate ladder,
Millennials don’t
equate job hopping
with success.
© 2015 Bright Horizons Family Solutions LLC
Job Hopping ≠ Success
© 2015 Bright Horizons Family Solutions LLC
Millennials PledgeTheir Allegiance…
to the Right Employers
© 2015 Bright Horizons Family Solutions LLC
 70% believe their careers
would benefit more if they
stayed at one company
 80% say it would help them
make more money
 51% say they would stay at
their current jobs for 4 years
or more
Millennials PledgeTheir Allegiance…
to the Right Employers
© 2015 Bright Horizons Family Solutions LLC
It’s not that Millennials
want to job hop, it’s
that they’re often
forced to job hop
because employers
are not meeting
their needs.
2. ENTITLEMENT
© 2015 Bright Horizons Family Solutions LLC
© 2015 Bright Horizons Family Solutions LLC
What percentage of Millennials feel that they can
reach the highest level possible in their careers
on their own merits alone
(without being handed something)?
A. 100% B. 80% C. 50% D. 20%
The Millennial Mindset
“71% of American adults
think of 18-to-29-year-olds
— millennials, basically —
as “selfish,” and 65% of us
think of them as “entitled.”
-TIME Magazine (May 2013)
© 2015 Bright Horizons Family Solutions LLC
Millennials
are willing to
work and
pay their
dues.
© 2015 Bright Horizons Family Solutions LLC
Millennials areWilling toWork
© 2015 Bright Horizons Family Solutions LLC
What do they want?
 47% clear path for advancement
51% 41%
 Women prioritize clear career path
more than men
© 2015 Bright Horizons Family Solutions LLC
© 2015 Bright Horizons Family Solutions LLC
What benefit or perk is the top
priority for Millennials?
A. Retirement Savings Plan B. Company Equity
The Millennial Mindset
C. Phone Reimbursement D. Commuter Benefits
Millennials have a different set of values
than other generations regarding benefits:
Millennials value “perks” over “benefits”
Millennials:
bus passes, paid
overtime, and pet
healthcare plans
© 2015 Bright Horizons Family Solutions LLC
-Payscale.com 2014
Generation X:
100% work from home, paid
internet access at home, and
paid sabbaticals
Boomers:
defined benefit retirement
plans, private medical
insurance, and company car
Already focused on
saving for retirement,
Millennials may be
more responsible
than we think.
© 2015 Bright Horizons Family Solutions LLC
Financial Security Important to
Millennials
© 2015 Bright Horizons Family Solutions LLC
 Millennials care about
retirement savings: 71% place
401k plans at top of list
 Millennials are not as interested
in “perks”
 Saving for retirement is more
acute for women
© 2015 Bright Horizons Family Solutions LLC
4. EDUCATION
© 2015 Bright Horizons Family Solutions LLC
What percentage of Millennials would pick a job
with strong potential for professional development
over one with regular pay raises?
A. 75% B. 25% C: 60% D: 5%
The Millennial Mindset
“Millennials believe that work-life balance
drives their career choices”
© 2015 Bright Horizons Family Solutions LLC
-U.S. Chamber Foundation 2012
Today’s Millennials
want to keep learning
long after getting a
college degree.
© 2015 Bright Horizons Family Solutions LLC
© 2015 Bright Horizons Family Solutions LLC
Education andTraining
Feel
employers
are invested
in their
development
What isWorking?
 How will your organization respond to the demographic shift
to Millennials in the workforce?
 Are there tangible changes to the business environment or
culture as a result of this shift?
 How does Benefit, Learning and Development, and Human
Resources respond to new demands (i.e. assistance with
debt)of this group?
© 2015 Bright Horizons Family Solutions LLC
Takeaways
1. Already focused on saving for retirement, Millennials may be more responsible than
we think.
2. Though they’re eager to climb the corporate ladder, Millennials don’t equate job-
hopping with success.
3. The next generation of workers isn’t that entitled – they intend to pay their dues
for the achievements they seek.
4. Today’s Millennials want to keep learning long after getting a college degree,
particularly younger members of this generation who may not have received all the
training they need.
5. Lack of employer support, along with scheduling and financial roadblocks, could
hinder Millennials from reaching their full potential.
6. Employers today aren’t doing enough to meet Millennials’ needs.
© 2015 Bright Horizons Family Solutions LLC
Coming Up!
Thursday, April 16, 2015
7:30-8:30 a.m. Eggs & Innovation Breakfast Roundtable
10:30-11:20 p.m. Learning Lab #3: Non-Degree Programs:
Heroes orVillains?
11:30-12:20 p.m. Learning Lab #4:Tuition Assistance Think Tank
Unleashing the “M” Factor:
New Research on What Millennials Want atWork
Tuesday, May 5, 2015 at 12:00pm
© 2015 Bright Horizons Family Solutions LLC
© 2015 Bright Horizons Family Solutions LLC

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EdAssist – Millennials

  • 1. The Millennial Generation and How it’s Shaking Up the Workplace Mark Ward lVice President and General Manager l EdAssist Jay Titus l Senior Director, Academic Services l EdAssist
  • 2. Millennials in theWorkforce © 2015 Bright Horizons Family Solutions LLC 66% 34% 2014 Other Generations Millennials 54% 46% 2020
  • 3. Our Strategy © 2015 Bright Horizons Family Solutions LLC
  • 4. The Evolution © 2015 Bright Horizons Family Solutions LLC
  • 5. Commitment to Research © 2015 Bright Horizons Family Solutions LLC
  • 6. EdAssist 2015 Millennials Survey  1,048 Nationally Representative Americans  Ages 18-35  Margin of Error: +/- 3 percent  Conducted Feb 10-17, 2015 by Kelton Research using email invitation and online survey © 2015 Bright Horizons Family Solutions LLC
  • 7. The Evolution of Millennial Research 1. Loyalty 2. Entitlement 3. Benefits 4. Education © 2015 Bright Horizons Family Solutions LLC
  • 8. © 2015 Bright Horizons Family Solutions LLC 1. LOYALTY
  • 9. © 2015 Bright Horizons Family Solutions LLC What percentage of Millennials believe that to advance professionally, they need to job hop? A. 100% B. 85% C. 50% D. 15% The Millennial Mindset
  • 10. Millennials are Not Loyal to Employers “Millennials are thought to be a generation who are more apt to move from one opportunity to the next, and employers are having a hard time retaining these workers.” – September 17, 2012, Business Insider © 2015 Bright Horizons Family Solutions LLC
  • 11. Though they’re eager to climb the corporate ladder, Millennials don’t equate job hopping with success. © 2015 Bright Horizons Family Solutions LLC
  • 12. Job Hopping ≠ Success © 2015 Bright Horizons Family Solutions LLC
  • 13. Millennials PledgeTheir Allegiance… to the Right Employers © 2015 Bright Horizons Family Solutions LLC  70% believe their careers would benefit more if they stayed at one company  80% say it would help them make more money  51% say they would stay at their current jobs for 4 years or more
  • 14. Millennials PledgeTheir Allegiance… to the Right Employers © 2015 Bright Horizons Family Solutions LLC It’s not that Millennials want to job hop, it’s that they’re often forced to job hop because employers are not meeting their needs.
  • 15. 2. ENTITLEMENT © 2015 Bright Horizons Family Solutions LLC
  • 16. © 2015 Bright Horizons Family Solutions LLC What percentage of Millennials feel that they can reach the highest level possible in their careers on their own merits alone (without being handed something)? A. 100% B. 80% C. 50% D. 20% The Millennial Mindset
  • 17. “71% of American adults think of 18-to-29-year-olds — millennials, basically — as “selfish,” and 65% of us think of them as “entitled.” -TIME Magazine (May 2013) © 2015 Bright Horizons Family Solutions LLC
  • 18. Millennials are willing to work and pay their dues. © 2015 Bright Horizons Family Solutions LLC
  • 19. Millennials areWilling toWork © 2015 Bright Horizons Family Solutions LLC What do they want?  47% clear path for advancement 51% 41%  Women prioritize clear career path more than men
  • 20. © 2015 Bright Horizons Family Solutions LLC
  • 21. © 2015 Bright Horizons Family Solutions LLC What benefit or perk is the top priority for Millennials? A. Retirement Savings Plan B. Company Equity The Millennial Mindset C. Phone Reimbursement D. Commuter Benefits
  • 22. Millennials have a different set of values than other generations regarding benefits: Millennials value “perks” over “benefits” Millennials: bus passes, paid overtime, and pet healthcare plans © 2015 Bright Horizons Family Solutions LLC -Payscale.com 2014 Generation X: 100% work from home, paid internet access at home, and paid sabbaticals Boomers: defined benefit retirement plans, private medical insurance, and company car
  • 23. Already focused on saving for retirement, Millennials may be more responsible than we think. © 2015 Bright Horizons Family Solutions LLC
  • 24. Financial Security Important to Millennials © 2015 Bright Horizons Family Solutions LLC  Millennials care about retirement savings: 71% place 401k plans at top of list  Millennials are not as interested in “perks”  Saving for retirement is more acute for women
  • 25. © 2015 Bright Horizons Family Solutions LLC 4. EDUCATION
  • 26. © 2015 Bright Horizons Family Solutions LLC What percentage of Millennials would pick a job with strong potential for professional development over one with regular pay raises? A. 75% B. 25% C: 60% D: 5% The Millennial Mindset
  • 27. “Millennials believe that work-life balance drives their career choices” © 2015 Bright Horizons Family Solutions LLC -U.S. Chamber Foundation 2012
  • 28. Today’s Millennials want to keep learning long after getting a college degree. © 2015 Bright Horizons Family Solutions LLC
  • 29. © 2015 Bright Horizons Family Solutions LLC Education andTraining Feel employers are invested in their development
  • 30. What isWorking?  How will your organization respond to the demographic shift to Millennials in the workforce?  Are there tangible changes to the business environment or culture as a result of this shift?  How does Benefit, Learning and Development, and Human Resources respond to new demands (i.e. assistance with debt)of this group? © 2015 Bright Horizons Family Solutions LLC
  • 31. Takeaways 1. Already focused on saving for retirement, Millennials may be more responsible than we think. 2. Though they’re eager to climb the corporate ladder, Millennials don’t equate job- hopping with success. 3. The next generation of workers isn’t that entitled – they intend to pay their dues for the achievements they seek. 4. Today’s Millennials want to keep learning long after getting a college degree, particularly younger members of this generation who may not have received all the training they need. 5. Lack of employer support, along with scheduling and financial roadblocks, could hinder Millennials from reaching their full potential. 6. Employers today aren’t doing enough to meet Millennials’ needs. © 2015 Bright Horizons Family Solutions LLC
  • 32. Coming Up! Thursday, April 16, 2015 7:30-8:30 a.m. Eggs & Innovation Breakfast Roundtable 10:30-11:20 p.m. Learning Lab #3: Non-Degree Programs: Heroes orVillains? 11:30-12:20 p.m. Learning Lab #4:Tuition Assistance Think Tank Unleashing the “M” Factor: New Research on What Millennials Want atWork Tuesday, May 5, 2015 at 12:00pm © 2015 Bright Horizons Family Solutions LLC
  • 33. © 2015 Bright Horizons Family Solutions LLC