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BEST HR PRACTICES
GOALS OF THE BUSINESS 
 Enable developers to build stronger, more successful companies 
 Provide knowledge and business support resources 
 Increase the perception of game development as a credible 
business and raise the profile of game developers as viable 
companies 
 Improve the publisher/developer relationship 
 Improve the retailer/developer relationship
THE BEST PRACTICES 
 Roundtables & Reports 
 Mandatory meetings with producers and department 
managers 
 Recruiting 
 Open Book Management Style 
 Bonuses 
 Performance Management Feedback System 
 Hiring Temporary Workers
ROUND TABLES 
 A round table is one which has no "head" and no "sides", 
and therefore no one person sitting at it is given a 
privileged position and all are treated as equals
MANDATORY MEETINGS 
 Conduct regularly scheduled, mandatory meeting times 
with producers and other department managers to discuss 
individuals and their performance, training needs, 
succession planning possibilities, etc.
RECRUITING – The Process 
It is well known pet peeve that hiring managers begin the 
process 
with the vague idea of what they are exactly looking for. 
 Job Description – Hiring managers must review it. 
 Each year Requirements and criteria change 
 Post jobs in Company web site 
 Once having Candidate – Telephone Screening, Conduct 
Behavioral & Technical test 
 Face to Face Interview
OPEN BOOK MANAGEMENT STYLE 
Sharing information about contracts, sales, new clients, 
management 
objectives, company policies, Employee personal data etc. 
 This ensures that the employees are as enthusiastic about the 
business as the management 
 Through this open book process we can gradually create a culture 
of participative management and ignite the creative endeavor of our 
work force.. 
 It involves making people an interested party to your strategic 
decisions, thus aligning them to your business objectives.
360 DEGREE FEEDBACK SYSTEM 
 This system, which solicits feedback from boss, peers and direct 
reports if there are any, has been increasingly embraced as the 
best of all available methods for collecting performance 
feedback. 
 The feedback is therefore inclusive and every person on the 
team is responsible for giving relevant feedback, whether 
positive or constructive.
HIRING TEMPORARY WORKERS 
Due to the nature of our business and the long production 
cycle 
which requires head count flexibility, the hiring of temporary 
workers is seen as the most creative, cost effective method 
to 
increase efficiencies around the ebb and flow of the 
production 
cycle.
KEEPING IT LEGAL 
 Put together a list of organizations you can turn to for legal 
advice in the ever- changing world of HR. 
 References should at least include membership in a 
national human resource organization and links to your 
national, state or provincial government.
SAFE, HEALTHY AND HAPPY 
WORKPLACE 
 This will ensure that your employees feel homely and stay 
with your organization for a very long time. 
 Capture their pulse through employee surveys.
PERFORMANCE LINKED BONUSES 
 Bonus must be designed in such a way that people 
understand that there is no payout unless the company 
hits a certain level of profitability. 
 Additional criteria could be the team's success and the 
individual's performance. 
 Never pay out bonus without measuring performance, 
unless it is a statutory obligation.
FAIR EVALUATION SYSTEM FOR 
EMPLOYEES 
 Develop an evaluation system that clearly links 
individual performance to corporate business goals 
and priorities. 
 Cross – functional feed back, if obtained by the 
immediate boss from another manager (for whom this 
employee's work is also important), will add to the 
fairness of the system. 
 Relative ratings and Normalization of evaluation is yet 
another dimension of improving fairness.
KNOWLEDGE SHARING 
 When an employee returns after attending any 
competencies or skills development program, sharing 
essential knowledge with others could be made 
mandatory. 
 Innovative ideas (implemented at the work place) are good 
to be posted on these knowledge sharing platforms.
HIGHLIGHT PERFORMERS 
 Create profiles of top performers and make these visible 
through company intranet, display boards etc. 
 It will encourage others to put in their best, thereby 
creating a competitive environment within the company.
REWARD CEREMONIES 
 Merely recognizing talent does not work, you need to 
couple it with ceremonies where recognition is broadcast. 
 Looking at the Dollar Check is often less significant than 
listening to the thunderous applause by colleagues in a 
public 
forum.
DELIGHT EMPLOYEES WITH THE 
UNEXPECTED 
 Delight with unexpected things that may come in the form 
of a reward, a gift or a well-done certificate. 
 Reward not only the top performers but also a few others 
who are in need of motivation to exhibit their potential.

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Best practices in human resources

  • 2. GOALS OF THE BUSINESS  Enable developers to build stronger, more successful companies  Provide knowledge and business support resources  Increase the perception of game development as a credible business and raise the profile of game developers as viable companies  Improve the publisher/developer relationship  Improve the retailer/developer relationship
  • 3. THE BEST PRACTICES  Roundtables & Reports  Mandatory meetings with producers and department managers  Recruiting  Open Book Management Style  Bonuses  Performance Management Feedback System  Hiring Temporary Workers
  • 4. ROUND TABLES  A round table is one which has no "head" and no "sides", and therefore no one person sitting at it is given a privileged position and all are treated as equals
  • 5. MANDATORY MEETINGS  Conduct regularly scheduled, mandatory meeting times with producers and other department managers to discuss individuals and their performance, training needs, succession planning possibilities, etc.
  • 6. RECRUITING – The Process It is well known pet peeve that hiring managers begin the process with the vague idea of what they are exactly looking for.  Job Description – Hiring managers must review it.  Each year Requirements and criteria change  Post jobs in Company web site  Once having Candidate – Telephone Screening, Conduct Behavioral & Technical test  Face to Face Interview
  • 7. OPEN BOOK MANAGEMENT STYLE Sharing information about contracts, sales, new clients, management objectives, company policies, Employee personal data etc.  This ensures that the employees are as enthusiastic about the business as the management  Through this open book process we can gradually create a culture of participative management and ignite the creative endeavor of our work force..  It involves making people an interested party to your strategic decisions, thus aligning them to your business objectives.
  • 8. 360 DEGREE FEEDBACK SYSTEM  This system, which solicits feedback from boss, peers and direct reports if there are any, has been increasingly embraced as the best of all available methods for collecting performance feedback.  The feedback is therefore inclusive and every person on the team is responsible for giving relevant feedback, whether positive or constructive.
  • 9. HIRING TEMPORARY WORKERS Due to the nature of our business and the long production cycle which requires head count flexibility, the hiring of temporary workers is seen as the most creative, cost effective method to increase efficiencies around the ebb and flow of the production cycle.
  • 10. KEEPING IT LEGAL  Put together a list of organizations you can turn to for legal advice in the ever- changing world of HR.  References should at least include membership in a national human resource organization and links to your national, state or provincial government.
  • 11. SAFE, HEALTHY AND HAPPY WORKPLACE  This will ensure that your employees feel homely and stay with your organization for a very long time.  Capture their pulse through employee surveys.
  • 12. PERFORMANCE LINKED BONUSES  Bonus must be designed in such a way that people understand that there is no payout unless the company hits a certain level of profitability.  Additional criteria could be the team's success and the individual's performance.  Never pay out bonus without measuring performance, unless it is a statutory obligation.
  • 13. FAIR EVALUATION SYSTEM FOR EMPLOYEES  Develop an evaluation system that clearly links individual performance to corporate business goals and priorities.  Cross – functional feed back, if obtained by the immediate boss from another manager (for whom this employee's work is also important), will add to the fairness of the system.  Relative ratings and Normalization of evaluation is yet another dimension of improving fairness.
  • 14. KNOWLEDGE SHARING  When an employee returns after attending any competencies or skills development program, sharing essential knowledge with others could be made mandatory.  Innovative ideas (implemented at the work place) are good to be posted on these knowledge sharing platforms.
  • 15. HIGHLIGHT PERFORMERS  Create profiles of top performers and make these visible through company intranet, display boards etc.  It will encourage others to put in their best, thereby creating a competitive environment within the company.
  • 16. REWARD CEREMONIES  Merely recognizing talent does not work, you need to couple it with ceremonies where recognition is broadcast.  Looking at the Dollar Check is often less significant than listening to the thunderous applause by colleagues in a public forum.
  • 17. DELIGHT EMPLOYEES WITH THE UNEXPECTED  Delight with unexpected things that may come in the form of a reward, a gift or a well-done certificate.  Reward not only the top performers but also a few others who are in need of motivation to exhibit their potential.