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part two:
leverage points
«It’s no point having
fabulous content
Designing a digital platform for visualizing
half a century of archived NRK productions.
Eirik Haugen Murvold
The Oslo School of Architecture and Design
The Norwegian Broadcasting Corporation
As a conclusion to the reasearch by design phase, I
stated that the design should adress the archetype of
the explorer. However, other aspects also influenced
the design proposals, such as the Norwaco agreement.
Hence the designs are the outcome of these
limitations.
Designing for a user
NRK: Øyeblikk
Mitt NRK
6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10
NRK: Historie
As the mapping phase
continued, ideas and concepts
were noted down in the notes
app as they came.
From ideas to concepts
6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10
NRK: Historie
These are the three design directions that uncovered
themselves as the mapping phase came to a close.
They are each different from each other, but similar
in some ways. In most of them I asked myself not
“How can this content be presented?”, but rather “How
can this content be presented in an engaging and
interesting way to the user?”. Where the first question
deals mostly with the information architecture of the
task, the latter deals with both information architecture
and the user experience and user involvment.
Also, the framework for syntezising the different ideas
followed the following rule; an incremental, an in-
between and a radical change. Incremental in this
context means that it doesn’t challenge the existing
rules and regulations of how the material can ve viewed
and presented. The radical however challenges the
rules og the actor’s guild of Norway quite a lot, and
hence would be a better fit for a future concept when
the laws and regulations have been reviewed, as they
will be in some years.
Design directions
NRK: Øyeblikk Mitt NRK
This direction puts the historical graph in the center of
the concept and asks “What can we do with this?”.
The graph directly shows what videos are available from
each year, from the start of norwegian televison history
up until today.
You as a user can easily get a quick oversight of what
exists from when, and you probably know what years
are most relevant for you.
NRK: historie
6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10
Transparency in the system means
that the user can easily see how
much content is available online,
and one can also easily see when
something new has been added to
the archive.
One aspect could be for the user
to see what areas he or she has
explored the most, and possibly also
what the rest of the visitors have
explored. Could one be curios to
explore a“blank”are?
Would the user be interested in
seeing how much he or she has
watched from each year? This
would pssibly be very bad for
completionists like me.
Merging the graph with the
categories, one could see the
evolution of different categories
though the decades.
ConsumptionTransparency DistributionHeat map
The direction of this concept is about how I’ve seen
how people use the archives as it is now. Everyone
who I’ve talked to who has been in the archives and
seen what is there all shows me the most “extreme”
video that they’ve come across – i.e. the longest
opening sequence.
This concept takes advantage of this habit and makes
a system out of it; watching shorter videos in the same
type of category – moments of TV history.
NRK: øyeblikk
When watching a vidoe, the user
will be able to choose a certain clip
within the vidoe (using the index
points), and nominate this clip for
a certain category or make a new
category.
If a clip within a video already has
been nominated within a catgory,
this should be visualised and the
user will be able to follow a link to a
complete list of videos within that
category.
Within this list, i.e.“Silly opening
sequences”, the user can explore
a number of videos within the
same category. The user can vote
on the video clips, making a list
of categories from best in the top,
for example with a top three, and
going down with less votes. This
makes it easy for the user to share
different clips (or links to clips at
least, depending on the actors
guild agreement) on different social
media.
Find Watch Explore
This direction is about giving back to the user and
giving him the ownership of the archived material. The
philosophy behind this is that the user is the one who
pays the television license fee, so he is actually the
owner of the material.
Hence, the user and owner should be allowed to make
packages or collections of his material. Collections
related to his childhood, where he’s living or simply his
NRK memories.
Mitt NRK
Collect ExploreWatch
All users has a different relationship
to different NRK archived content.
Where some of us grew up with
nothing to watch but NRK, someone
else may not have watched much
of NRKs content untill they were
grown-ups and watched more adult
material.
No matter what, the user should
be able to go on an exploration
or“hunt”for material to build
packages –“My childhood”,
“Funniest clips”or“Shots from
my home town”are some of the
categories they could make. With a package fully collected,
the user could store all his or hers
packages and watch them over and
over again.
With a private or public setting
for the packages, the user could
watch other’s packages and browse
through similar, recommended,
populara, featured packages and
so on.
Archive publishing
Interaction designer
Nina
Kjartan
Marte
Media editor
Gunnar
Media player publishing
6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10
The mapping phase, ideation and the three concepts
were presented for a group of people working at NRK,
where most of them were directly working with archive
publishing.
The concepts were talked about, specifically the
feasability of each of them, the philosophy behind them
and their opportunities. Some funtions were added and
some removed. Hence the concepts were adjusted
through co-creation.
The conclusion to the workshop was, as I’ve pointed
out before, that only visualizing and making the
content accessible is not enough – the user need to
be involved. Hence, the direction to take the project
further became a merge between the “NRK: historie”
and “NRK: øyeblikk”. Seeing the historical perspective is
very interesting, and getting an easy access to the most
important moments in the archive is also essential to
the user.
Co-creation
Starting point for developing
prototypes
Erik Haugen Murvold NRK Filmarkiv Rapport 2

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Erik Haugen Murvold NRK Filmarkiv Rapport 2

  • 1. if viewers can’t find it» part two: leverage points «It’s no point having fabulous content Designing a digital platform for visualizing half a century of archived NRK productions. Eirik Haugen Murvold The Oslo School of Architecture and Design The Norwegian Broadcasting Corporation
  • 2.
  • 3. As a conclusion to the reasearch by design phase, I stated that the design should adress the archetype of the explorer. However, other aspects also influenced the design proposals, such as the Norwaco agreement. Hence the designs are the outcome of these limitations. Designing for a user
  • 5. 6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10 NRK: Historie As the mapping phase continued, ideas and concepts were noted down in the notes app as they came. From ideas to concepts
  • 6. 6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10 NRK: Historie These are the three design directions that uncovered themselves as the mapping phase came to a close. They are each different from each other, but similar in some ways. In most of them I asked myself not “How can this content be presented?”, but rather “How can this content be presented in an engaging and interesting way to the user?”. Where the first question deals mostly with the information architecture of the task, the latter deals with both information architecture and the user experience and user involvment. Also, the framework for syntezising the different ideas followed the following rule; an incremental, an in- between and a radical change. Incremental in this context means that it doesn’t challenge the existing rules and regulations of how the material can ve viewed and presented. The radical however challenges the rules og the actor’s guild of Norway quite a lot, and hence would be a better fit for a future concept when the laws and regulations have been reviewed, as they will be in some years. Design directions
  • 8. This direction puts the historical graph in the center of the concept and asks “What can we do with this?”. The graph directly shows what videos are available from each year, from the start of norwegian televison history up until today. You as a user can easily get a quick oversight of what exists from when, and you probably know what years are most relevant for you. NRK: historie 6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10
  • 9. Transparency in the system means that the user can easily see how much content is available online, and one can also easily see when something new has been added to the archive. One aspect could be for the user to see what areas he or she has explored the most, and possibly also what the rest of the visitors have explored. Could one be curios to explore a“blank”are? Would the user be interested in seeing how much he or she has watched from each year? This would pssibly be very bad for completionists like me. Merging the graph with the categories, one could see the evolution of different categories though the decades. ConsumptionTransparency DistributionHeat map
  • 10. The direction of this concept is about how I’ve seen how people use the archives as it is now. Everyone who I’ve talked to who has been in the archives and seen what is there all shows me the most “extreme” video that they’ve come across – i.e. the longest opening sequence. This concept takes advantage of this habit and makes a system out of it; watching shorter videos in the same type of category – moments of TV history. NRK: øyeblikk
  • 11. When watching a vidoe, the user will be able to choose a certain clip within the vidoe (using the index points), and nominate this clip for a certain category or make a new category. If a clip within a video already has been nominated within a catgory, this should be visualised and the user will be able to follow a link to a complete list of videos within that category. Within this list, i.e.“Silly opening sequences”, the user can explore a number of videos within the same category. The user can vote on the video clips, making a list of categories from best in the top, for example with a top three, and going down with less votes. This makes it easy for the user to share different clips (or links to clips at least, depending on the actors guild agreement) on different social media. Find Watch Explore
  • 12. This direction is about giving back to the user and giving him the ownership of the archived material. The philosophy behind this is that the user is the one who pays the television license fee, so he is actually the owner of the material. Hence, the user and owner should be allowed to make packages or collections of his material. Collections related to his childhood, where he’s living or simply his NRK memories. Mitt NRK
  • 13. Collect ExploreWatch All users has a different relationship to different NRK archived content. Where some of us grew up with nothing to watch but NRK, someone else may not have watched much of NRKs content untill they were grown-ups and watched more adult material. No matter what, the user should be able to go on an exploration or“hunt”for material to build packages –“My childhood”, “Funniest clips”or“Shots from my home town”are some of the categories they could make. With a package fully collected, the user could store all his or hers packages and watch them over and over again. With a private or public setting for the packages, the user could watch other’s packages and browse through similar, recommended, populara, featured packages and so on.
  • 15. 6059 61 62 63 64 65 66 67 68 69 71 72 73 74 75 76 77 78 79 81 82 83 84 85 86 87 88 89 91 92 93 94 95 96 97 98 99 01 02 03 04 05 06 07 08 09 11 12 13 1470 80 90 00 10 The mapping phase, ideation and the three concepts were presented for a group of people working at NRK, where most of them were directly working with archive publishing. The concepts were talked about, specifically the feasability of each of them, the philosophy behind them and their opportunities. Some funtions were added and some removed. Hence the concepts were adjusted through co-creation. The conclusion to the workshop was, as I’ve pointed out before, that only visualizing and making the content accessible is not enough – the user need to be involved. Hence, the direction to take the project further became a merge between the “NRK: historie” and “NRK: øyeblikk”. Seeing the historical perspective is very interesting, and getting an easy access to the most important moments in the archive is also essential to the user. Co-creation Starting point for developing prototypes