5 Ways to Build a Better Leadership Development Program | Webinar 06.09.15

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5 Ways to Build a Better Leadership Development Program | Webinar 06.09.15
What are the primary of
objectives of your leadership
development program??
?
We have re-evaluated
leadership competencies
for our organization in the
past 6 – 12 months.
What you should take-away:
Poor leadership skills are costly to an organization. Organizations need to develop
leaders faster, and build deeper bench strength.
Employee focused leadership development strategies help meet the challenges
faced by today’s leaders.
5 best practices that you can implement to improve your leadership development
program.
360
MILLION
WORKERS WILL RETIRE FROM THE
GLOBAL LABOR FORCE BY 2030
Up to 40 to 50% of imported executives
fail within the first 18 months – internal
development is key to success!
SOURCE: McKinsey Global Institute
Knowledge transfer might be the single best reason to
improve your leadership development program . . . now.
33%
by
2016
Of the workforce will be over the age
of 50. Up from 27% in 2007
SOURCE: U.S. Census Bureau
48%
Of companies have no intention to do any
strategic planning about how retirement
affects their business!
SOURCE: AARP Poll
Experience,
knowledge, and skills!
Employee Retention
Customer Satisfaction
Employee Productivity
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
Poor leadership practices
negatively impact…
Employee Retention
As much as 32% of an organization’s
voluntary turnover can be avoided through
better leadership skills.
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
Poor leadership practices
negatively impact…
Customer Satisfaction
Better leadership can generate 3-4%
improvement in customer satisfaction
scores…corresponding to 1.5% increase in
revenue growth.
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
Poor leadership practices
negatively impact…
Employee Productivity
Better leadership practices could eliminate
5-10% of productivity drag.
SOURCE: Making the Business Case for Leadership
Development, The Ken Blanchard Companies, 2011.
Poor leadership practices
negatively impact…
Key Challenges Faced By Our Leaders
What do you need your leaders to do to be successful?
Uncertainty Changing DemographicsNeed for Speed
Great Man
Theories
Leaders are born,
not made
Group Theories
Leadership emerges
in small group
settings
Trait Theories
Universal leadership
traits that can be
taught and learned
Behavioral
Theories
Behavior patterns
that results in
leadership success
Leadership Models For Development
Contingency
Theories
Leadership
behaviors in specific
situations
Excellence
Theories
Traits, behaviors,
and situations allow
people to lead
Transactional /
Transformational
Theories
Behaviors in specific
situations
Social / Connected
Theories
…
Leadership Models For Development
VISION:
Where are we going and why?
STRATEGY:
How will we get there?
Leadership In Your Organization
RESOURCES:
What’s available and needed?
With each generation entering the workplace, a greater emphasis is placed
on continual development as these new employees know that they are
unlikely to stay more than a few years;
…IT’S ABOUT WHAT THEY CAN DEVELOP AND ACQUIRE TO TAKE TO THE
NEXT STOP IN THE CAREER JOURNEY.
We know that effective leaders are one of the most important influences on
levels of engagement.
Source: Rebecca Ray, Employee Engagement in
a VUCA World
Strong
Executive
Involvement
Tailored
Leadership
Competencies
Alignment with
Business
Strategy
Target Multiple
Levels of
Leadership
Learn By Doing
and
Application
5 Ways to Build a Better Leadership
Development Program
Building Teams Own Personal
Development
Clearly Connect
Performance and Bottom
Line Results
1. Executive Involvement
Financial Results
Key Employee Retention
Business Impact
Improve Organizational IQ
Focus on
people
development
and growth
Look to the
future and
strengths
Maximize
potential
Challenge the
status quo
2. Tailored Leadership Competencies
5 Ways to Build a Better Leadership Development Program | Webinar 06.09.15
The most effective leaders are all alike in one crucial way: they all have a high
degree of what has come to be known as emotional intelligence. It’s not that
IQ and technical skills are irrelevant. They do matter, but…they are the entry-
level requirements for executive positions…
…emotional intelligence is the sine qua non of leadership. Without it, a
person can have the best training in the world, an incisive, analytical mind,
and an endless supply of smart ideas, but he still won’t make a great leader.
Source: Daniel Goleman, What Makes a Leader, Harvard Business Review
INTERPERSONAL
SKILLS
ABILITY TO
DEVELOP
OTHERS
INTELLIGENCEVISION CHARACTER
PEOPLE
DEVELOPMENT
LEARNING
AGILITY
DIGITAL LITERACYCOLLABORATION GLOBAL
CITIZENSHIP
EMERGING COMPETENCIES
3. Align with Business Strategy
Identify
successors for
critical roles
Enhancing
effectiveness of
current leaders
Accelerate the
development of
high potentials
Develop
leadership bench
strength
Influence or
change company
culture
Increase
employee
engagement and
productivity
4. Target Multiple Levels
Supervisory and Team Lead
High Potential Employees
Managing
New Managers And Newly Promoted
Advanced Leadership
Mid And Senior Level Managers
Technical And Professional
Executive Development
Senior Directors And Vice Presidents
Developing Learning Plans at Different
Levels
Supervisory and
Team Lead
• Changing roles and
communication
• What is leadership
• Working with peers
• Delegation
• Establishing
credibility
New Managers
• The management /
leadership mix
• Working with peers
• Developing others
• Emotional
intelligence
Mid-Level
Managers
• Learning resources
targeted to their
role of managing
other managers
• Job rotation and
stretch assignments
for growth
• Feedback and
mentoring
Technical and
Professional
Leaders
• Leadership
fundamentals,
business acumen
and
communication
skills
• Learning at the
time of need and
on-demand
Executives and
Senior
Leadership
• Higher level
leadership skills –
motivation, strategy
and innovation
• Peer to peer
collaboration
• Highly focused
development plans
and executive
coaching
5. Learn By Doing
Rotational
Assignments
Action Learning
Task Force or
Project Team
Mentoring
Experience is a hard teacher. She gives
the test first, the lessons afterwards.
Source: Return on Impact: Leadership Strategies for the Age of Connected Relationships
by David Nour
5 Ways to Build a Better Leadership Development Program | Webinar 06.09.15
Strong
Executive
Involvement
Tailored
Leadership
Competencies
Alignment with
Business
Strategy
Target Multiple
Levels of
Leadership
Learn By Doing
and
Application
5 Ways to Build a Better Leadership
Development Program
Excellence In Leadership Program
When leaders understand the big picture,
we are able to work together more
efficiently and produce the best collection
of products and systems for our
customers.
Kristen Nazario, HR Director,
Bally Technologies
CORPORATE
COMMITMENT
GOAL ATTAINMENT
LEADERSHIP
VALUES
BALLY PRODUCT
CUSTOMER FOCUS
INTELLECT
OPERATIONAL ISSUES
SELF-FOCUS
GAMING 101
Excellence In Leadership Program
OF PARTICIPANTS GRADUATED FROM THE
PROGRAM80%
earned promotions within
three months of
graduating
30%Our Leadership Development Program has contributed to
better collaboration and synergy among departments – we
are a global company that develops, manufactures, and
services numerous systems and products, when leaders
understand the big picture, we are able to work together
more efficiently and produce the best collection of products
and systems for our customers.
Kristen Nazario, HR Director, Bally Technologies
Excellence In Leadership Program
KEY TAKE-AWAYS
Poor leadership skills are costly to an organization.
Organizations need to develop leaders faster, and build
deeper bench strength.
Strong executive involvement, tailored competencies,
strategy alignment, targeting leaders at all levels and
integrating application of learning and new skills are key
strategies for better leadership development.
BizLibrary provides leadership development resources
targeted to key competencies and leaders across your
organization.
Improving Productivity with Mentoring
8 Part Video Series
• What is mentoring?
• Why a mentoring program?
• Creating a mentoring program
• Matching protégés with mentors
• Making a mentoring agreement
• How to be a mentor
• How to be a protégé
• Mentoring meeting guidelines
Succession Planning for Your
Organization
Succession Planning
Video Series
• People Back-Up
• 8 Critical Steps
• The Transition Process
• The Private Business
1. Congratulations, You're a Supervisor!
2. How Good Do You Want to Be?
3. Personal Traits for Success
4. Establish Credibility to Lead
5. Going From Buddy to Boss
6. Your First Team Meeting
7. Research Your New Team
8. Get Team Feedback from Others
9. Interview Your Team
10.Observe Your Team in Action
11.Develop a Team Strategic Plan
12.Mistakes to Avoid
Developing Your New Managers
Developing Emotional Intelligence
Emotional
Intelligence Video
Series
• What is Emotional Intelligence?
• Developing Self-Awareness
• Developing Self-Regulation
• Developing Self-Motivation
• Developing Empathy
• Developing Effective
Relationships
• Emotional IQ and DISC
No Risk Experiential Learning
Business Impact and
Challenge Series
• Course: Problem Solving:
Process, Tools, and Techniques
• Provide leaders with scenario-
based learning that enables
them to experience real world
situations in safe, exploratory
environments.
Improve employee performance with the largest
and fastest-growing library of training videos.
FREE 30-DAY TRIAL!
no risk and
no obligation
Visit
align.bizlibrary.com
to learn more.
• 24 Breakout Session from
Practitioners and Industry
Leaders
• 2 Inspiring Keynote Speakers
• Client Awards and Recognition
• Networking and Fun Events!
Jessica Petry
Sr. Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry
@BizLibrary
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl
#BIZWEBINAR
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5 Ways to Build a Better Leadership Development Program | Webinar 06.09.15

  • 2. What are the primary of objectives of your leadership development program??
  • 3. ? We have re-evaluated leadership competencies for our organization in the past 6 – 12 months.
  • 4. What you should take-away: Poor leadership skills are costly to an organization. Organizations need to develop leaders faster, and build deeper bench strength. Employee focused leadership development strategies help meet the challenges faced by today’s leaders. 5 best practices that you can implement to improve your leadership development program.
  • 5. 360 MILLION WORKERS WILL RETIRE FROM THE GLOBAL LABOR FORCE BY 2030
  • 6. Up to 40 to 50% of imported executives fail within the first 18 months – internal development is key to success! SOURCE: McKinsey Global Institute
  • 7. Knowledge transfer might be the single best reason to improve your leadership development program . . . now. 33% by 2016 Of the workforce will be over the age of 50. Up from 27% in 2007 SOURCE: U.S. Census Bureau 48% Of companies have no intention to do any strategic planning about how retirement affects their business! SOURCE: AARP Poll Experience, knowledge, and skills!
  • 8. Employee Retention Customer Satisfaction Employee Productivity SOURCE: Making the Business Case for Leadership Development, The Ken Blanchard Companies, 2011. Poor leadership practices negatively impact…
  • 9. Employee Retention As much as 32% of an organization’s voluntary turnover can be avoided through better leadership skills. SOURCE: Making the Business Case for Leadership Development, The Ken Blanchard Companies, 2011. Poor leadership practices negatively impact…
  • 10. Customer Satisfaction Better leadership can generate 3-4% improvement in customer satisfaction scores…corresponding to 1.5% increase in revenue growth. SOURCE: Making the Business Case for Leadership Development, The Ken Blanchard Companies, 2011. Poor leadership practices negatively impact…
  • 11. Employee Productivity Better leadership practices could eliminate 5-10% of productivity drag. SOURCE: Making the Business Case for Leadership Development, The Ken Blanchard Companies, 2011. Poor leadership practices negatively impact…
  • 12. Key Challenges Faced By Our Leaders What do you need your leaders to do to be successful? Uncertainty Changing DemographicsNeed for Speed
  • 13. Great Man Theories Leaders are born, not made Group Theories Leadership emerges in small group settings Trait Theories Universal leadership traits that can be taught and learned Behavioral Theories Behavior patterns that results in leadership success Leadership Models For Development
  • 14. Contingency Theories Leadership behaviors in specific situations Excellence Theories Traits, behaviors, and situations allow people to lead Transactional / Transformational Theories Behaviors in specific situations Social / Connected Theories … Leadership Models For Development
  • 15. VISION: Where are we going and why? STRATEGY: How will we get there? Leadership In Your Organization RESOURCES: What’s available and needed?
  • 16. With each generation entering the workplace, a greater emphasis is placed on continual development as these new employees know that they are unlikely to stay more than a few years; …IT’S ABOUT WHAT THEY CAN DEVELOP AND ACQUIRE TO TAKE TO THE NEXT STOP IN THE CAREER JOURNEY. We know that effective leaders are one of the most important influences on levels of engagement. Source: Rebecca Ray, Employee Engagement in a VUCA World
  • 17. Strong Executive Involvement Tailored Leadership Competencies Alignment with Business Strategy Target Multiple Levels of Leadership Learn By Doing and Application 5 Ways to Build a Better Leadership Development Program
  • 18. Building Teams Own Personal Development Clearly Connect Performance and Bottom Line Results 1. Executive Involvement
  • 19. Financial Results Key Employee Retention Business Impact Improve Organizational IQ
  • 20. Focus on people development and growth Look to the future and strengths Maximize potential Challenge the status quo 2. Tailored Leadership Competencies
  • 22. The most effective leaders are all alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence. It’s not that IQ and technical skills are irrelevant. They do matter, but…they are the entry- level requirements for executive positions… …emotional intelligence is the sine qua non of leadership. Without it, a person can have the best training in the world, an incisive, analytical mind, and an endless supply of smart ideas, but he still won’t make a great leader. Source: Daniel Goleman, What Makes a Leader, Harvard Business Review
  • 24. 3. Align with Business Strategy Identify successors for critical roles Enhancing effectiveness of current leaders Accelerate the development of high potentials Develop leadership bench strength Influence or change company culture Increase employee engagement and productivity
  • 25. 4. Target Multiple Levels Supervisory and Team Lead High Potential Employees Managing New Managers And Newly Promoted Advanced Leadership Mid And Senior Level Managers Technical And Professional Executive Development Senior Directors And Vice Presidents
  • 26. Developing Learning Plans at Different Levels Supervisory and Team Lead • Changing roles and communication • What is leadership • Working with peers • Delegation • Establishing credibility New Managers • The management / leadership mix • Working with peers • Developing others • Emotional intelligence Mid-Level Managers • Learning resources targeted to their role of managing other managers • Job rotation and stretch assignments for growth • Feedback and mentoring Technical and Professional Leaders • Leadership fundamentals, business acumen and communication skills • Learning at the time of need and on-demand Executives and Senior Leadership • Higher level leadership skills – motivation, strategy and innovation • Peer to peer collaboration • Highly focused development plans and executive coaching
  • 27. 5. Learn By Doing Rotational Assignments Action Learning Task Force or Project Team Mentoring
  • 28. Experience is a hard teacher. She gives the test first, the lessons afterwards. Source: Return on Impact: Leadership Strategies for the Age of Connected Relationships by David Nour
  • 30. Strong Executive Involvement Tailored Leadership Competencies Alignment with Business Strategy Target Multiple Levels of Leadership Learn By Doing and Application 5 Ways to Build a Better Leadership Development Program
  • 31. Excellence In Leadership Program When leaders understand the big picture, we are able to work together more efficiently and produce the best collection of products and systems for our customers. Kristen Nazario, HR Director, Bally Technologies
  • 32. CORPORATE COMMITMENT GOAL ATTAINMENT LEADERSHIP VALUES BALLY PRODUCT CUSTOMER FOCUS INTELLECT OPERATIONAL ISSUES SELF-FOCUS GAMING 101 Excellence In Leadership Program
  • 33. OF PARTICIPANTS GRADUATED FROM THE PROGRAM80% earned promotions within three months of graduating 30%Our Leadership Development Program has contributed to better collaboration and synergy among departments – we are a global company that develops, manufactures, and services numerous systems and products, when leaders understand the big picture, we are able to work together more efficiently and produce the best collection of products and systems for our customers. Kristen Nazario, HR Director, Bally Technologies Excellence In Leadership Program
  • 34. KEY TAKE-AWAYS Poor leadership skills are costly to an organization. Organizations need to develop leaders faster, and build deeper bench strength. Strong executive involvement, tailored competencies, strategy alignment, targeting leaders at all levels and integrating application of learning and new skills are key strategies for better leadership development. BizLibrary provides leadership development resources targeted to key competencies and leaders across your organization.
  • 35. Improving Productivity with Mentoring 8 Part Video Series • What is mentoring? • Why a mentoring program? • Creating a mentoring program • Matching protégés with mentors • Making a mentoring agreement • How to be a mentor • How to be a protégé • Mentoring meeting guidelines
  • 36. Succession Planning for Your Organization Succession Planning Video Series • People Back-Up • 8 Critical Steps • The Transition Process • The Private Business
  • 37. 1. Congratulations, You're a Supervisor! 2. How Good Do You Want to Be? 3. Personal Traits for Success 4. Establish Credibility to Lead 5. Going From Buddy to Boss 6. Your First Team Meeting 7. Research Your New Team 8. Get Team Feedback from Others 9. Interview Your Team 10.Observe Your Team in Action 11.Develop a Team Strategic Plan 12.Mistakes to Avoid Developing Your New Managers
  • 38. Developing Emotional Intelligence Emotional Intelligence Video Series • What is Emotional Intelligence? • Developing Self-Awareness • Developing Self-Regulation • Developing Self-Motivation • Developing Empathy • Developing Effective Relationships • Emotional IQ and DISC
  • 39. No Risk Experiential Learning Business Impact and Challenge Series • Course: Problem Solving: Process, Tools, and Techniques • Provide leaders with scenario- based learning that enables them to experience real world situations in safe, exploratory environments.
  • 40. Improve employee performance with the largest and fastest-growing library of training videos. FREE 30-DAY TRIAL! no risk and no obligation
  • 41. Visit align.bizlibrary.com to learn more. • 24 Breakout Session from Practitioners and Industry Leaders • 2 Inspiring Keynote Speakers • Client Awards and Recognition • Networking and Fun Events!
  • 42. Jessica Petry Sr. Marketing Specialist jpetry@bizlibrary.com @JessLPetry @BizLibrary Chris Osborn Vice President of Marketing cosborn@bizlibrary.com @chrisosbornstl #BIZWEBINAR