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Sankalp Unconvention Summit 2013
Garage Session: Leveraging Social Media: Going Beyond the Obvious

Date 17 April 2013
Contact amita.malhotra@blogworks.in, jyotika.malhotra@blogworks.in
About Blogworks
What this session promises ‘not’ to do
  Share social media ‘gyaan’

  Recommend social media as the panacea for all issues

  Devise a social media strategy for your organisation

  Talk about social media basics and concepts




                                                         05
What we intend to discuss
  Three big challenges that social enterprises face after
  ‘first foray’ into social media
   Content
   Engagement
   Scale

  Broad strategies to tackle the above

  Case Studies


                                                            05
Block 1 – The Content Challenge
Block 1 – The Content Challenge


Issues at hand
     High noise environment
     Highly competitive, everyone is a publisher
     Domination of visual communication
       Technical expertise
       Investment
       Copyright

    Multiple channels
       How to meaningfully repurpose and not just replicate


                                                              05
Block 1 – The Content Challenge


Solving the content challenge

             Curation                  Creation
             • Beat the clutter        • High-quality
             • Help ‘make sense’         content
             • Use technology to       • Visually rich
               reduce human effort     • Global appeal
             • Focus on human          • Become a
               effort where it adds      publisher with
               most value – building     a nimble set-up
               context and trust




                                                           05
Block 1(A)
Leveraging Curation for Content
Scalability
What is Curation?




Image Source: http://devdutt.com/articles/leadership/shabharis-point-of-view.html

                                                                                    10
Content Curation




                                                                       “A Content Curator is someone who
                                                                       continually finds, groups, organizes
                                                                       and shares the best and most relevant
                                                                       content on a specific issue online.
                               IMAGE                                   The most important component of
                                                                       this job is the word "continually.”
                                                                                      - Rohit Bhargava




Image Source: http://www.flickr.com/photos/twincityscene/3458007021/



                                                                                                               11
Content Curation




                                                                     “Content curation is the organizing,
                                                                     filtering and “making sense of”
                                                                     information on the web and sharing
                                                                     the very best pieces of content that
                           IMAGE                                     you’ve cherry picked with your
                                                                     network.”             - Beth Kanter




Image Source: http://www.flickr.com/photos/andrewmalone/686342524/



                                                                                                            11
Content Curation




                                                                “Content curation is not just about
                                                                pulling information from the web and
                                                                reposting it. It is about evaluating
                                                                content and creating a valuable
                          IMAGE                                 experience for your audience.”
                                                                          - Blog.atomicreach




Image Source: http://www.flickr.com/photos/isante/4814320003/



                                                                                                       11
Process Flow for Curation


    How to choose?
                                                                             • Objectives
                                                     Define                  • Audience
                                                                             • Topics
                   Seek

                                                                             • By Topic – discovery
                                               Organise sources
                                                                             • By People – credibility and trust

          Sense

                                             Process & assimilate            • Evaluate information and your POV


                  Share
                                                                             • Don’t replicate, repurpose (channels)
                                                      Share                  • Schedule – consistency, optimise
                                                                               performance



Inputs from: http://www.slideshare.net/kanter/the-unanticipated-benefits-of-content-curation


                                                                                                                       05
Exercise
 How do you currently organise/filter information online?
 Which tools do you use to ‘curate’ knowledge around your
 subject?
3 key stages in curation
      Inputs
      • Source of                             Venue
        information                           • Where can the
      • Type of content                         identified content
        identified                              be shared?




                          Organisation
                          • How is content
                            organised?
                            • List
                            • Visual
                            • Chronological
                            • Interlinked
                          • Does it allow
                            annotations?



                                                                     05
Curation Techniques: Basic: Emailers




                                       Email Subscriptions
                                       Value
                                        > Delivered in inbox periodically
                                       Limitations
                                        > May add to inbox clutter
                                        > No social sharing enabled




                                                                            11
Curation Techniques: Basic: Google Alerts




                                            Google Alerts
                                            Input
                                             > Keywords (Automated)
                                            Value
                                             > Track
                IMAGE                             > Own business
                                                  > Competition
                                                  > Industry




                                                                      11
Curation Techniques: Basic: RSS Feeds




                                        RSS Feeds – basic?
                                        Input – web destinations
                                        Value
                                         > Keeps users updated about
                                            latest content from their
               IMAGE                        favourite destinations without
                                            having to visit different
                                            websites




                                                                             11
Curation Techniques: Basic: Twitter Lists




                                            Input
                                             > Handpicked
                                                individuals/organisations
                                            Twitter Lists
                                             > Max 20 lists
                                             > 500 people
                IMAGE                       Value
                                             > Helps organise followers/non-
                                                followers into specific groups
                                             > Takes away need to scan your
                                                entire feed
                                             > Access to focused content/
                                                specific topics
                                             > Thought Leadership – public
                                                lists
                                             > Content resource – private lists

                                                                                  11
Curation Techniques: Basic: Twitter Hashtags




                                           Twitter Hashtags
                                           Input
                                            > Keywords
                                            > Automated
                                           Value
                IMAGE                       > Discovery by topics not
                                               confined to people




                                                                        11
Curation Techniques: Basic: Facebook Interest Lists




                                           Facebook Interest Lists
                                           Input
                                            > Handpicked
                                           Value
                IMAGE                       > Benchmarking
                                               content/initiatives
                                            > Ease of sharing in FB
                                               environment
                                            > Personal-professional content
                                               in proximity but defined by
                                               boundaries




                                                                              11
Curation Techniques: Basic: Facebook Interest Lists




                           Input



                                           Facebook Interest Lists



Organisation




                   Venue




                                                                     11
Curation Techniques: Intermediate: Storify




                                             Storify
                                             Helps users aggregate and display
                                             photos, tweets and other social
                                             content
                                             Popular as a form of live-blogging
                                             and social story-telling
                                             Value
                                              > Context through chronology
                                              > Aggregates different content
                                                 formats
                                              > Great for reporting events and
                                                 happenings



                                                                                  11
Curation Techniques: Advanced: Scoop.it




                                          Scoop.it
                                          ‘Scoop.it helps people and
                                          businesses shine on the web by
                                          sharing content that matters.’
               IMAGE                      Intuitive interface/user
                                          experience
                                          Visual collection of stories
                                          Helps build authority
                                          Helps focus on specific topics
                                          Good combination of human
                                          filtering and automation
                                          Popular among educators



                                                                           11
Curation Techniques: Advanced: Scoop.it


Step 1 – Create a topic




  Step 2 – Install a bookmark




                                          11
Curation Techniques: Advanced: Scoop.it


Step 3 – Evaluate suggested content




                                          11
Curation Techniques: Advanced: Scoop.it


Step 4 – Add insight & choose ‘venues’




                                          11
Curation Techniques: Advanced: Scoop.it


Step 5 – “Follow” other curators
By topics or users




                                          11
Curation Techniques: Advanced: Scoop.it




Topic boards represented in a visual format


                                              10
Curation Techniques: Advanced: Flipboard (Mobile)




                                          Flipboard
                                          ‘Personal magazine, filled with
                                          things you care about’
                                          Interest graph meets social graph
                                          Visual delight
                                          Great user experience
                                          Aesthetics are a key driver of
                                          content
                                          Relevance
                                           > Individual – aggregate
                                              favourite resources
                                           > Organisation – create
                                              magazines
                                          Available on smartphones and
                                          tablets
                                           > Elite audience group in India
                                                                              11
Other Curation Tools


 There are many more…




Source: Mindmap by Robin Good: http://www.mindmeister.com/55395228/content-curation-tools-the-newsmaster-toolkit-by-robin-good-2012




                                                                                                                                 05
Other Curation Tools


 There are many more…




Source: Mindmap by Robin Good: http://www.mindmeister.com/55395228/content-curation-tools-the-newsmaster-toolkit-by-robin-good-2012




                                                                                                                                 05
Important guidelines that define ‘Curation’




                                                       Did you?
                                                        > Go deep in your research
                                                            (source identification +
                                                            evaluation)
                          IMAGE                         > Give credit, attribute content
                                                            to owner
                                                        > Add a point of view
                                                        > Build a balance between
                                                            human effort and automation
                                                        > Add value


Image Source: http://networkedblogs.com/yo9S2?ref=nf



                                                                                           11
Block 1(B)
Creating Compelling Content
Creating great content - Animations




Professional looking animated style presentations


                                                    10
Creating great content – Unique presentations (Prezi)




                                                        10
Creating great content - Photos




                                  www.pixabay.com
                                  65,000 free images
                  IMAGE           Can be used for personal
                                  and commercial use without
                                  author attribution




                                                           11
Creating great content - Photos




One of the best resources to identify creative commons images across key search
destinations
                                                                                  10
Creating great content - Templates




                                     Visual templates key for
                                     content on Facebook
                 IMAGE                > EdgeRank algorithm
                                        favours visual content




                                                                 11
Creating great content – Photos (posters/templates)




                                               www.posterini.com
                                               Free web app
                                               Create customizable posters




                                                                         11
Creating great content - Videos




                                  www.slide.ly
                                  Quick videos from photos
                  IMAGE           Add music
                                  Similar tools
                                   > Animoto
                                   > Knovio



                                                             11
Creating great content - Professional Voice-overs




                                               www.slidetalk.net
                                               Convert text into a
                  IMAGE                        voiceover speech
                                               20+ languages
                                               70+ voices
                                               Use – tutorials, elearning
                                               Similar tools
                                                > HelloSlide

                                                                            11
Creating great content – Multimedia




Visual showcase of different formats – www.jux.com

                                                     10
Creating great content – Multimedia (remixed)




Mozilla Popcorn – example of Transmedia Storytelling

                                                       10
Repurposing content


Tipping Point                                        #ThinktoRise




   #ThinktoRise began as an offshoot of partnership with Tehelka THiNK 2012
   Fest on Tipping Point Innovator showcase series
   The Twitter chat series seeks to bring innovators to the fore.
                                                                              06
Repurposing content




                  Leverage                        Hashtag:
                               Twitter chats:                   Marketing:
    Media         Tehelka’s                     #ThinktoRise
                                 Identified                     Emailers for    Topicality: A
 Partnership    expertise to                        was a
                               interviewees                      each chat,      session at
 with Tehelka      identify                       branded
                                 with large                    amplification    THiNK 2012
  – Tipping      innovators                     hashtag with
                               networks and                     on all social     Fest Goa
    Point        and create                     the element
                                 presence                      touchpoints
                   content                       of content




                                                                                                10
thank you

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Helping create brands for the future through social media

  • 1. helping create brands for the future All content copyright
  • 2. Sankalp Unconvention Summit 2013 Garage Session: Leveraging Social Media: Going Beyond the Obvious Date 17 April 2013 Contact amita.malhotra@blogworks.in, jyotika.malhotra@blogworks.in
  • 4. What this session promises ‘not’ to do Share social media ‘gyaan’ Recommend social media as the panacea for all issues Devise a social media strategy for your organisation Talk about social media basics and concepts 05
  • 5. What we intend to discuss Three big challenges that social enterprises face after ‘first foray’ into social media Content Engagement Scale Broad strategies to tackle the above Case Studies 05
  • 6. Block 1 – The Content Challenge
  • 7. Block 1 – The Content Challenge Issues at hand High noise environment Highly competitive, everyone is a publisher Domination of visual communication Technical expertise Investment Copyright Multiple channels How to meaningfully repurpose and not just replicate 05
  • 8. Block 1 – The Content Challenge Solving the content challenge Curation Creation • Beat the clutter • High-quality • Help ‘make sense’ content • Use technology to • Visually rich reduce human effort • Global appeal • Focus on human • Become a effort where it adds publisher with most value – building a nimble set-up context and trust 05
  • 9. Block 1(A) Leveraging Curation for Content Scalability
  • 10. What is Curation? Image Source: http://devdutt.com/articles/leadership/shabharis-point-of-view.html 10
  • 11. Content Curation “A Content Curator is someone who continually finds, groups, organizes and shares the best and most relevant content on a specific issue online. IMAGE The most important component of this job is the word "continually.” - Rohit Bhargava Image Source: http://www.flickr.com/photos/twincityscene/3458007021/ 11
  • 12. Content Curation “Content curation is the organizing, filtering and “making sense of” information on the web and sharing the very best pieces of content that IMAGE you’ve cherry picked with your network.” - Beth Kanter Image Source: http://www.flickr.com/photos/andrewmalone/686342524/ 11
  • 13. Content Curation “Content curation is not just about pulling information from the web and reposting it. It is about evaluating content and creating a valuable IMAGE experience for your audience.” - Blog.atomicreach Image Source: http://www.flickr.com/photos/isante/4814320003/ 11
  • 14. Process Flow for Curation How to choose? • Objectives Define • Audience • Topics Seek • By Topic – discovery Organise sources • By People – credibility and trust Sense Process & assimilate • Evaluate information and your POV Share • Don’t replicate, repurpose (channels) Share • Schedule – consistency, optimise performance Inputs from: http://www.slideshare.net/kanter/the-unanticipated-benefits-of-content-curation 05
  • 15. Exercise How do you currently organise/filter information online? Which tools do you use to ‘curate’ knowledge around your subject?
  • 16. 3 key stages in curation Inputs • Source of Venue information • Where can the • Type of content identified content identified be shared? Organisation • How is content organised? • List • Visual • Chronological • Interlinked • Does it allow annotations? 05
  • 17. Curation Techniques: Basic: Emailers Email Subscriptions Value > Delivered in inbox periodically Limitations > May add to inbox clutter > No social sharing enabled 11
  • 18. Curation Techniques: Basic: Google Alerts Google Alerts Input > Keywords (Automated) Value > Track IMAGE > Own business > Competition > Industry 11
  • 19. Curation Techniques: Basic: RSS Feeds RSS Feeds – basic? Input – web destinations Value > Keeps users updated about latest content from their IMAGE favourite destinations without having to visit different websites 11
  • 20. Curation Techniques: Basic: Twitter Lists Input > Handpicked individuals/organisations Twitter Lists > Max 20 lists > 500 people IMAGE Value > Helps organise followers/non- followers into specific groups > Takes away need to scan your entire feed > Access to focused content/ specific topics > Thought Leadership – public lists > Content resource – private lists 11
  • 21. Curation Techniques: Basic: Twitter Hashtags Twitter Hashtags Input > Keywords > Automated Value IMAGE > Discovery by topics not confined to people 11
  • 22. Curation Techniques: Basic: Facebook Interest Lists Facebook Interest Lists Input > Handpicked Value IMAGE > Benchmarking content/initiatives > Ease of sharing in FB environment > Personal-professional content in proximity but defined by boundaries 11
  • 23. Curation Techniques: Basic: Facebook Interest Lists Input Facebook Interest Lists Organisation Venue 11
  • 24. Curation Techniques: Intermediate: Storify Storify Helps users aggregate and display photos, tweets and other social content Popular as a form of live-blogging and social story-telling Value > Context through chronology > Aggregates different content formats > Great for reporting events and happenings 11
  • 25. Curation Techniques: Advanced: Scoop.it Scoop.it ‘Scoop.it helps people and businesses shine on the web by sharing content that matters.’ IMAGE Intuitive interface/user experience Visual collection of stories Helps build authority Helps focus on specific topics Good combination of human filtering and automation Popular among educators 11
  • 26. Curation Techniques: Advanced: Scoop.it Step 1 – Create a topic Step 2 – Install a bookmark 11
  • 27. Curation Techniques: Advanced: Scoop.it Step 3 – Evaluate suggested content 11
  • 28. Curation Techniques: Advanced: Scoop.it Step 4 – Add insight & choose ‘venues’ 11
  • 29. Curation Techniques: Advanced: Scoop.it Step 5 – “Follow” other curators By topics or users 11
  • 30. Curation Techniques: Advanced: Scoop.it Topic boards represented in a visual format 10
  • 31. Curation Techniques: Advanced: Flipboard (Mobile) Flipboard ‘Personal magazine, filled with things you care about’ Interest graph meets social graph Visual delight Great user experience Aesthetics are a key driver of content Relevance > Individual – aggregate favourite resources > Organisation – create magazines Available on smartphones and tablets > Elite audience group in India 11
  • 32. Other Curation Tools There are many more… Source: Mindmap by Robin Good: http://www.mindmeister.com/55395228/content-curation-tools-the-newsmaster-toolkit-by-robin-good-2012 05
  • 33. Other Curation Tools There are many more… Source: Mindmap by Robin Good: http://www.mindmeister.com/55395228/content-curation-tools-the-newsmaster-toolkit-by-robin-good-2012 05
  • 34. Important guidelines that define ‘Curation’ Did you? > Go deep in your research (source identification + evaluation) IMAGE > Give credit, attribute content to owner > Add a point of view > Build a balance between human effort and automation > Add value Image Source: http://networkedblogs.com/yo9S2?ref=nf 11
  • 36. Creating great content - Animations Professional looking animated style presentations 10
  • 37. Creating great content – Unique presentations (Prezi) 10
  • 38. Creating great content - Photos www.pixabay.com 65,000 free images IMAGE Can be used for personal and commercial use without author attribution 11
  • 39. Creating great content - Photos One of the best resources to identify creative commons images across key search destinations 10
  • 40. Creating great content - Templates Visual templates key for content on Facebook IMAGE > EdgeRank algorithm favours visual content 11
  • 41. Creating great content – Photos (posters/templates) www.posterini.com Free web app Create customizable posters 11
  • 42. Creating great content - Videos www.slide.ly Quick videos from photos IMAGE Add music Similar tools > Animoto > Knovio 11
  • 43. Creating great content - Professional Voice-overs www.slidetalk.net Convert text into a IMAGE voiceover speech 20+ languages 70+ voices Use – tutorials, elearning Similar tools > HelloSlide 11
  • 44. Creating great content – Multimedia Visual showcase of different formats – www.jux.com 10
  • 45. Creating great content – Multimedia (remixed) Mozilla Popcorn – example of Transmedia Storytelling 10
  • 46. Repurposing content Tipping Point #ThinktoRise #ThinktoRise began as an offshoot of partnership with Tehelka THiNK 2012 Fest on Tipping Point Innovator showcase series The Twitter chat series seeks to bring innovators to the fore. 06
  • 47. Repurposing content Leverage Hashtag: Twitter chats: Marketing: Media Tehelka’s #ThinktoRise Identified Emailers for Topicality: A Partnership expertise to was a interviewees each chat, session at with Tehelka identify branded with large amplification THiNK 2012 – Tipping innovators hashtag with networks and on all social Fest Goa Point and create the element presence touchpoints content of content 10