1. Dr Brendan Goodger | 2015
National Manager Policy and Research
KEY CHALLENGES IN
COMMUNITY SERVICES AND HEALTH

2. WH
 National advisory body
 Funded by the
Department of Industry
WE ARE DWHAT
WE
Ensure qualifications and
workforce development are relevant
and responsive to industry needs
HOW WE DO IT
By developing
& maintaining
training packages
By engaging
with government,
industry & VET sector
By researching
workforce trends
& needs
By supporting
workforce
development

3. SUMMARY DATA INSIGHT TOOLAPPENDICES
ESCAN 2015:
BUILDING A
HEALTHY FUTURE
SKILLS, PLANNING & ENTERPRISE

4. BUILDING A
HEALTHY FUTURE
KEY INSIGHTS FOR 2015
 Health & community service providers
are transitioning to new models of
service delivery
 The VET sector is undergoing a period
of transformative change
 Ongoing need to invest in workforce
planning & development to support
industry change
 VET has a crucial role in building a
healthy future

5. INDUSTRY
IN TRANSITION

6. Changes in demand for services
are being driven by:
Population factors, including
ageing
Policy focus on client-focused &
consumer-directed service models
Increasingly diverse client base
with complex needs
INCREASED DEMAND
FOR SERVICES

7. AS A
NATION
WE ARE
GETTING
OLDER
More
older people
Increased
demand
for care and
support services
=
1984
120,862
Today
455,390
2044
1,655,997
People aged 85+ years

8. INDUSTRY IN
TRANSITION
• Strong growth in
demand for care
& support
services
• Changing client
need/ context
• Emphasis on
client-focused
services
Service
Demand

9. Trends in funding for care &
support services include:
reduced growth in funding, in the
context of increased service demand
move from block funding to
consumer-directed funding models
increasingly competitive market
for funding
SHIFT IN
FUNDING POLICY
$

10. INDUSTRY IN
TRANSITION
• Strong growth in
demand for care
& support
services
• Changing client
need/ context
• Emphasis on
client-focused
services
Service
Demand
• Reduced growth
in funding
• New models to
improve client
choice & control
• More competitive
funding
environment
Shift in
Funding
Policy

11. INDUSTRY IN
TRANSITION
• Strong growth in
demand for care
& support
services
• Changing client
need/ context
• Emphasis on
client-focused
services
Service
Demand
• Reduced growth
in funding
• New models to
improve client
choice & control
• More competitive
funding
environment
Shift in
Funding
Policy
• Reviewing
business &
administrative
processes
• Developing their
workforce to
meet emerging
needs
Service
Providers
Responding

12. VET SECTOR
TRANSFORMATIVE CHANGE

13. Changes impacting the VET sector include:
new approaches to VET funding in States & Territories;
while overall funding for VET is in decline
each training package is currently being reviewed to meet
new standards & industry requirements
new approaches to the design and development of
training packages are being considered
new measures relating to the regulation of RTOs are being
introduced
VET
REFORM
$

14. Change in government spending between 1999 &
2011 by education sector:
FUNDING FOR VOCATIONAL
EDUCATION &TRAINING
Primary
schools
+31% +20% -25% +3%
Secondary
schools
Vocational
Education &
Training
Higher
Education

15. Health & Community Services
Training Packages review:
content is being updated to respond
to industry change
streamlining has reduced the number
of units of competency by 32%
new assessment requirements
have been developed
CURRENT REVIEW HEALTH &
COMMUNITY SERVICES

16. Reform is being driven by a VET
taskforce – focus on promoting
quality
How will reforms affect the design &
development of training packages?
As reforms are implemented, all
stakeholders will need to work
together for a successful transition
BROADER
VET CONTEXT

17. INVEST IN WORKFORCE
PLANNING & DEVELOPMENT

18. Community
Services
& Health
Manufacturing Mining
People
employed
2013 1.4MILLION 0.9MILLION 0.3MILLION
% of total
workforce
Change in no.
workers by
2018
12%
8%
2%
+229,40016%
- 40,3004%
-12,3004%
COMMUNITY SERVICES & HEALTH
The largest and fastest growing industry

19. CONTRIBUTION OF
INFORMAL CARERS
1.4mCommunity Services
& Health Workers
2.7mInformal (unpaid)
Carers
Recognition of
carers role in the
care team
Carers need the
appropriate legislative
& financial support
Training and
career
pathways

20. INCREASED DEMAND FOR
WORKERS
1 IN 4
new jobs created will
be in our industry
ESTIMATED
229,400 new workers
will join our industry
MOST NEW JOBS WILL BE:
 Aged Care & Disability Support
Workers
 Registered Nurses
 Child Carers
 Education Aides
 Nursing Support & Personal Care
Workers
THE INDUSTRY ALSO NEEDS:
 Managers
 Administrators
or
Between 2013 & 2018

21. LONGER TERM
PROJECTIONS
350,000 Workers in Aged
Care in 2012
1.3m Workers needed in
Aged Care by 2050
Overseas
workers
Long term
unemployed
Informal
carers
Unemployed
youth

22. Business
leadership &
Management
Technological
knowledge &
skills
Care & support
coordination
Increased scope
& flexibility of
support worker roles
SKILLS
IN DEMAND

23. SHIFT TO A MORE
QUALIFIED WORKFORCE
Proportion of contact workers in Early Childhood Education
and Care (ECEC) with an ECEC qualification, 2010 and 2013
Data Source: The Social Research Centre (2014). 2013 National Early Childhood Education and
Care Workforce Census.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2010 2013
Total staff with an
ECEC-related
qualification
Staff without an ECEC-
related qualification

24. Workforce development activities
are being supported through:
co-contribution funding for
industry-led initiatives
national workforce development
initiatives
regional collaboration to respond to
a region’s workforce needs
INNOVATIONS IN
WORKFORCE DEVELOPMENT

25. Our industry must continue to
develop its workforce to meet
increased and changing
demand
Cost of workforce development
can be prohibitive
Uncertainty about workforce
development opportunities may
make implementing further
initiatives more difficult
CURRENT
CHALLENGES
$
?

26. CRUCIAL ROLE OF VET
IN BUILDING A HEALTHY FUTURE

27. Increased demand for VET
qualified occupations
Growth in VET qualification
enrolments and completions
Training is industry relevant,
however there is scope to improve
training quality and efficiency
VET CONTRIBUTION TO
CS&H INDUSTRY

28. LARGEST GROWTH
OCCUPATIONS
Data Source: Occupational Projections from 2013 to November 2018, (Department of Employment, 2014)
Note:*indicates groups that include occupations aligned to VET qualifications
40,900
36,900
21,600
15,100
13,500
10,800
10,000
4,500
4,500
3,300
0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000 45,000
Aged and Disabled Carers*
Registered Nurses
Child Carers*
Education Aides*
Nursing Support and Personal Care Workers*
Welfare Support Workers*
Generalist Medical Practitioners
Health and Welfare Services Managers*
Occupational & Environmental Health…
Social Workers
Projected increase in roles between 2013 and 2018
Projected growth in selected health and community service specific
occupational groups, 2013-2018
VET qualified
HE qualified

29. ENROLMENT
NUMBERS
Health Training
Package
Community Services
Training Package
87% increase
from 2009
70,209
enrolled (2013)
261,593
enrolled (2013)
18% increase
from 2009
Highest enrolments for
qualifications aligned to…
Child Care
Worker
Community
Worker

30. LARGEST GROWTH IN
ENROLMENTS
Increase in Community Services & Health enrolments by occupation, 2009-2013
Data sources: NCVER VOCSTATS, Course enrolments by year, type of accreditation (training package), accessed
January 2015; aligned to occupation (6-digit ANZSCO) according to qualification classification report, training.gov.au as at
January 2015.
37,193
28,258
18,588
17,423
10,509
9,967
6,700
5,590
5,455
3,776
0 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000
Child Care Worker
Community Worker
Teachers' Aide
Aged or Disabled Carer
Child Care Centre Manager
Enrolled Nurse
Nursing Support Worker
Personal Care Assistant
Residential Care Officer
Disabilities Services Officer

31. QUALIFICATION
COMPLETIONS
Health Training
Package
Community Services
Training Package
107% increase
on 2008
17,888
Completions
(2012)
77,243
Completions
(2012)
144% increase
on 2008

32. Latest evidence suggests:
industry stakeholders are
concerned about variable and
poor quality training
difficulties providing sufficient
work placements, and concerns
about future capacity
training for the community
services and health workforce
could be more efficient
IMPROVING QUALITY &
EFFICIENCY IN VET

33. In the Community Services and Health industry:
IMPROVING QUALITY &
EFFICIENCY IN VET
All learners
completed
qualifications
36% 77% 61%
NWDF learners
completed
qualifications
EBPPP learners
completed
qualifications

34. Proportion of employed graduates that reported their
training was relevant to their job:
IMPROVING QUALITY &
EFFICIENCY IN VET
78% 85%
Average across all
training package
courses
Community
Services and Health
graduates only

35. KEY MESSAGES

36. Industry, the VET sector, governments & other
industry stakeholders need to work together to:
 monitor and understand trends in service demand
 identify workforce development needs
 develop a national workforce development plan for our industry
 respond to increased and changing demand for services
DEVELOPING THE
FUTURE WORKFORCE

37. To optimise the VET contribution to developing
the community services & health workforce:
 monitor the impact of the current review of Community Services &
Health Training Packages
 engage the full breadth of industry stakeholders to ensure national
standards respond to the needs of industry
 collect & analyse data to support improved understanding of quality
& efficiency in VET
 invest in VET & target funding to improve efficiency & quality
 ensure that regulatory & quality control measures support the
delivery of high quality training.
OPTIMISING THE
VET CONTRIBUTION

38. We need a future focused approach to our
industry’s workforce that considers:
 how to increase capacity to meet longer term projected needs
 the contribution of informal carers
 how to address broader workforce development challenges
 the role of VET in continuing to drive productivity
NATIONAL
WORKFORCE PLAN

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