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UNLOCKING
CAPACITY & CAPABILITY 4 GROWTH
#BeResourceful
2.5 billion
People use Unilever products
everyday
53 billion Euro
annual turnover last year
51%
sustainably sourced materials
-96%
Total waste
920,000
women enabled to
access initiatives
to develop their skills
MAKE
SUSTAINABLE
LIVINGCOMMONPLACE
MARKET TRENDS NOW
Explosion of
‘Gig Economy’
Digital Boom
AI-enabled talent
platforms
Changing expectations
Millennials, Gen Z
Age of Partnership
Open Sourcing, Scrum
Teams
THE
FUTURE
OF WORK
Fast Access to
Business Value
People
UNLOCKING CAPACITY 4 GROWTH | BE RESOURCEFUL
‘An abundance of resources, new skills and new business ideas & models’
New skills
Talent,
Intrapreneurs
New Business Ideas
& Business Models Dynamic & seasonal
< People CostGrowth
Less Fix more Flex
< Balance Sheet
Purpose
Development
A BORDERLESS, FLEXIBLE, DYNAMIC AND AGILE WORKFORCE
BE RESOURCEFUL ‘OPEN TALENT ECONOMY’
INTERNAL
TALENT
MARKETPLACE
PARTNERSHIPS
AGILE
WAYS OF
WORKING
FREELANCERS
CROWD-
SOURCING
TALENT
OUTBOUNDS
Leverage startups
small companies
Faster better
innovation
New Skills &
Additional Capacity
Fast track skills building
biz opportunities
Maximise Agility
& Capacity
Internal fluidity
Explore Experiment Pivot Inspire Scale
Agile Adoption
Agile Adoption
iTO GROWTH
HOW TO DELIVER ICE CREAM IN 10 MINS?
Pakistan
CAPACITY & CAPABILITIES
50% FASTER WITH FREELANCERS
Indonesia
China
FAST INNOVATION CROWDSOURCING
MILLENNIAL CAMPAIGN & PACKAGING
Turkey
MILLENNIAL DIGITAL INSIGHTS & DEVELOPMENT
UNIVERSITY PARTNERSHIPS
Mindset Shift
Think without constraints
Lessons learnt
Adoption
Inspire, allow, upskill, show
value
Allow
Experimentation
business & HR
Local vs Global
Freedom for intrapreneurship
Framework to scale
Agile innovation
Test, learn, improve, energize
Roadblocks
Bureaucracy, capability gap,
business adoption
Workforce planning
Breaking down roles
HR Externally connected
systematically
Thank you!
#BeResourceful
76

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Raquel Suarez, Unilever

  • 1. UNLOCKING CAPACITY & CAPABILITY 4 GROWTH #BeResourceful
  • 2. 2.5 billion People use Unilever products everyday 53 billion Euro annual turnover last year 51% sustainably sourced materials -96% Total waste 920,000 women enabled to access initiatives to develop their skills MAKE SUSTAINABLE LIVINGCOMMONPLACE
  • 3. MARKET TRENDS NOW Explosion of ‘Gig Economy’ Digital Boom AI-enabled talent platforms Changing expectations Millennials, Gen Z Age of Partnership Open Sourcing, Scrum Teams
  • 5. Fast Access to Business Value People UNLOCKING CAPACITY 4 GROWTH | BE RESOURCEFUL ‘An abundance of resources, new skills and new business ideas & models’ New skills Talent, Intrapreneurs New Business Ideas & Business Models Dynamic & seasonal < People CostGrowth Less Fix more Flex < Balance Sheet Purpose Development A BORDERLESS, FLEXIBLE, DYNAMIC AND AGILE WORKFORCE
  • 6. BE RESOURCEFUL ‘OPEN TALENT ECONOMY’ INTERNAL TALENT MARKETPLACE PARTNERSHIPS AGILE WAYS OF WORKING FREELANCERS CROWD- SOURCING TALENT OUTBOUNDS Leverage startups small companies Faster better innovation New Skills & Additional Capacity Fast track skills building biz opportunities Maximise Agility & Capacity Internal fluidity
  • 7. Explore Experiment Pivot Inspire Scale Agile Adoption Agile Adoption
  • 8. iTO GROWTH HOW TO DELIVER ICE CREAM IN 10 MINS? Pakistan
  • 9. CAPACITY & CAPABILITIES 50% FASTER WITH FREELANCERS Indonesia
  • 11. Turkey MILLENNIAL DIGITAL INSIGHTS & DEVELOPMENT UNIVERSITY PARTNERSHIPS
  • 12. Mindset Shift Think without constraints Lessons learnt Adoption Inspire, allow, upskill, show value Allow Experimentation business & HR Local vs Global Freedom for intrapreneurship Framework to scale Agile innovation Test, learn, improve, energize Roadblocks Bureaucracy, capability gap, business adoption Workforce planning Breaking down roles HR Externally connected systematically
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