Patient empowerment at EU level - Katja Neubauer, Deputy Head of Unit, Healthcare Systems Unit, DG Sanco for the 8th European Patients' Rights Day in Brussels, May 12th 2014

1. Katja Neubauer
Deputy Head of Unit Health Systems
DG Health and Consumers
European Commission
Patient empowerment at EU level

2. Patient empowerment at EU level
• Patients’ Rights Directive
• Chronic Disease Reflection Process
• Reflection Process on the Sustainability of
Healthcare Systems

3. Patients' Rights Directive
 Patients have the right to receive the healthcare in
another MS than at home and get reimbursed
 Get a copy of their medical record,
 Receive information concerning quality and safety and
complaint procedures

4. Chronic Disease reflection Process
 Council Conclusions "Innovative approaches for
Chronic Diseases" in 2010
 Informal Council of Health ministers in 2012
'patient empowerment should be a cornerstone of
the EU approach to chronic diseases'
 No clear definition of Patient Empowerment: MS
called for a mapping

5. Chronic Disease reflection Process cont.
• Concluding conference 3-4 April:
 enable people to take responsibility of their own
health,
 help and support patients in managing their own
disease and
 promote the participation of patients and patient
organisations in health policy development.

6. Chronic Disease reflection Process cont.
• Concluding conference 3-4 April:
 enable people to take responsibility of their own
health,
 help and support patients in managing their own
disease and
 promote the participation of patients and patient
organisations in health policy development.