The document discusses building an effective dental team. It emphasizes that leadership is key and problems often stem from poor leadership. It outlines a 9-step process to create a championship dental team: 1) eliminate poor performers, 2) establish an organizational structure, 3) orchestrate standards and procedures, 4) focus on motivation and training, 5) indoctrinate the vision, 6) delegate responsibilities appropriately, 7) ensure regular communication, 8) tie compensation to performance, and 9) provide ongoing education. The overall message is that strong leadership is needed to recruit, train, and retain high-performing team members.