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Bloggers fan flames                 Airline succumbs to
                                                                 Protesters attack
 of product recall                     twitter pressure
                                                           company Facebook page
mployees fight        Mom bloggers enraged
 k on YouTube         over logo
                                                        CEO forced to come clean by online petitio
  CEO forced to come                                     Former employees fight back on
clean by online petition                                                       YouTube
 ters attack                                                         Airline succumbs
 book page                       In an age of real-time information,
                                               Union uses Twitter to twitter pressure
        Airline succumbs to brands and companies are more
                                                   organize attack     Mom bloggers
        twitter pressure     at risk than ever to viral attacks        enraged over logo

 to come clean by online petition Mom sources. In this
                           from unexpected bloggers enraged over logo
oggers fan flames               environment, traditional methods of
                                                                        Mom bloggers
of product recall               crisis preparation simply don’t      meet
                                                                        enraged over logo

                            the needs of today’s communications
  employees fight back on YouTube
                                 professionals. We need to evolve.                     CEO forced to come
                                                Airline succumbs to                    clean by online petit
                 CEO forced to come clean by online petition
                                           twitter pressure

Airline succumbs to           Protesters attack
                           company Facebook page                         Mom bloggers enrag
 witter pressure
 Bloggers fan flames of                         Airline succumbs to             CEO forced to
 product recall Meet                              twitter pressure
                                                                              clean by online
ers enraged
r employees fight                                                                       Bloggers fan flame
                                                                                         of product recall
 back on YouTube
                                                                   Protesters attack
Mom bloggers           enraged Shandwick’s Social company Facebook page
                           Weber over logo        Crisis Simulator                     Airline succumbs t
                                                                                            twitter pressur
                         PR News Digital Best New Application of the Year 2010
 Bloggers fan flames of                     CEO forced to come clean                   Mom bloggers
                                               by online petition
         product recall
 r employees fight                                                     Protesters attack company Facebook pag
                          Mom bloggers enraged
 back on YouTube          over logo
                facebook.com/WeberShandwick                               Former employees figh
                                                  twitter.com/webershandwick
                 Former employees fight back on YouTube
                                                                                back on YouTube
                youtube.com/user/webershandwickglobal          linkedin.com/companies/weber-shandwick

      Bloggers fan flames          Former employees fight            Protesters attack company
FireBell                                                                   How Does it Work?
        A unique Social Crisis Simulator application,                                       In consultation with you, we concoct
        FireBell creates an authentic, real-time experience                                 a potentially devastating crisis to your
        of being under attack on Twitter, Facebook,                                         business, originating in the social space
        YouTube and other social media channels.
        Participating in a FireBell simulation provides social                              We build replicas of your social properties
        media crisis training experience for your team, in a                                so detailed you’ll think they’re real
        secure, off-the-Internet environment.
                                                                                            We replicate, or create from scratch, the
        • Creates a live social media crisis dialogue with                                  social properties where the scenario will play
          carefully chosen stakeholders                                                     out and the personalities who will threaten
                                                                                            your reputation
        • Simulates the stress of a real life crisis situation –
          this is live!                                                                     We build out a timeline for the crisis,
                                                                                            planning new twists and challenges at
        • Utilizes realistic, working replicas of company                                   every interaction
          and third- party social properties
                                                                                            We bring this scenario to life in real-time,
        • Prepares teams to develop social media crisis                                     putting you and your team through a
          plans through true experience                                                     trial-by-fire




         Why it Matters…
                                                                                                         The first


                                63%                                                    120 minutes
                        of a company’s market value                                      of a crisis can determine the public’s
                         is attributed to reputation                                         perception of your organization




                                                                                                    41%
                  The Economist Intelligence Unit rates

                     Reputation Risk
                    as the highest risk                                                       of global executives regard
                   factor to a business                                                    confidential or leaked information
                                                                                           appearing online as a top risk to
                  – greater than regulatory risk or crime                                     their company’s reputation




To learn more or sign up for a FireBell crisis simulation, please contact:

Chris Perry | Weber Shandwick North America | 212 445 8007 | cperry@webershandwick.com
David Krejci | Weber Shandwick North America | 952 346 6158 | dkrejci@webershandwick.com
Christopher Chen | Weber Shandwick Singapore | +65 6825 8026 | cchen@webershandwick.com
Jye Smith | Weber Shandwick Australia | 61 2 9994 4466 | jyesmith@webershandwick.com
James Warren | Weber Shandwick UK | +44 (0)20 7067 0503 | jwarren@webershandwick.com
Kim Hoang | Weber Shandwick UK | +44 (0)20 7067 0719 | khoang@webershandwick.com

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FireBell, social crisis simulator

  • 1. Bloggers fan flames Airline succumbs to Protesters attack of product recall twitter pressure company Facebook page mployees fight Mom bloggers enraged k on YouTube over logo CEO forced to come clean by online petitio CEO forced to come Former employees fight back on clean by online petition YouTube ters attack Airline succumbs book page In an age of real-time information, Union uses Twitter to twitter pressure Airline succumbs to brands and companies are more organize attack Mom bloggers twitter pressure at risk than ever to viral attacks enraged over logo to come clean by online petition Mom sources. In this from unexpected bloggers enraged over logo oggers fan flames environment, traditional methods of Mom bloggers of product recall crisis preparation simply don’t meet enraged over logo the needs of today’s communications employees fight back on YouTube professionals. We need to evolve. CEO forced to come Airline succumbs to clean by online petit CEO forced to come clean by online petition twitter pressure Airline succumbs to Protesters attack company Facebook page Mom bloggers enrag witter pressure Bloggers fan flames of Airline succumbs to CEO forced to product recall Meet twitter pressure clean by online ers enraged r employees fight Bloggers fan flame of product recall back on YouTube Protesters attack Mom bloggers enraged Shandwick’s Social company Facebook page Weber over logo Crisis Simulator Airline succumbs t twitter pressur PR News Digital Best New Application of the Year 2010 Bloggers fan flames of CEO forced to come clean Mom bloggers by online petition product recall r employees fight Protesters attack company Facebook pag Mom bloggers enraged back on YouTube over logo facebook.com/WeberShandwick Former employees figh twitter.com/webershandwick Former employees fight back on YouTube back on YouTube youtube.com/user/webershandwickglobal linkedin.com/companies/weber-shandwick Bloggers fan flames Former employees fight Protesters attack company
  • 2. FireBell How Does it Work? A unique Social Crisis Simulator application, In consultation with you, we concoct FireBell creates an authentic, real-time experience a potentially devastating crisis to your of being under attack on Twitter, Facebook, business, originating in the social space YouTube and other social media channels. Participating in a FireBell simulation provides social We build replicas of your social properties media crisis training experience for your team, in a so detailed you’ll think they’re real secure, off-the-Internet environment. We replicate, or create from scratch, the • Creates a live social media crisis dialogue with social properties where the scenario will play carefully chosen stakeholders out and the personalities who will threaten your reputation • Simulates the stress of a real life crisis situation – this is live! We build out a timeline for the crisis, planning new twists and challenges at • Utilizes realistic, working replicas of company every interaction and third- party social properties We bring this scenario to life in real-time, • Prepares teams to develop social media crisis putting you and your team through a plans through true experience trial-by-fire Why it Matters… The first 63% 120 minutes of a company’s market value of a crisis can determine the public’s is attributed to reputation perception of your organization 41% The Economist Intelligence Unit rates Reputation Risk as the highest risk of global executives regard factor to a business confidential or leaked information appearing online as a top risk to – greater than regulatory risk or crime their company’s reputation To learn more or sign up for a FireBell crisis simulation, please contact: Chris Perry | Weber Shandwick North America | 212 445 8007 | cperry@webershandwick.com David Krejci | Weber Shandwick North America | 952 346 6158 | dkrejci@webershandwick.com Christopher Chen | Weber Shandwick Singapore | +65 6825 8026 | cchen@webershandwick.com Jye Smith | Weber Shandwick Australia | 61 2 9994 4466 | jyesmith@webershandwick.com James Warren | Weber Shandwick UK | +44 (0)20 7067 0503 | jwarren@webershandwick.com Kim Hoang | Weber Shandwick UK | +44 (0)20 7067 0719 | khoang@webershandwick.com