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organize attack Mom bloggers
twitter pressure at risk than ever to viral attacks enraged over logo
to come clean by online petition Mom sources. In this
from unexpected bloggers enraged over logo
oggers fan flames environment, traditional methods of
Mom bloggers
of product recall crisis preparation simply don’t meet
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the needs of today’s communications
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professionals. We need to evolve. CEO forced to come
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PR News Digital Best New Application of the Year 2010
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by online petition
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Bloggers fan flames Former employees fight Protesters attack company
2. FireBell How Does it Work?
A unique Social Crisis Simulator application, In consultation with you, we concoct
FireBell creates an authentic, real-time experience a potentially devastating crisis to your
of being under attack on Twitter, Facebook, business, originating in the social space
YouTube and other social media channels.
Participating in a FireBell simulation provides social We build replicas of your social properties
media crisis training experience for your team, in a so detailed you’ll think they’re real
secure, off-the-Internet environment.
We replicate, or create from scratch, the
• Creates a live social media crisis dialogue with social properties where the scenario will play
carefully chosen stakeholders out and the personalities who will threaten
your reputation
• Simulates the stress of a real life crisis situation –
this is live! We build out a timeline for the crisis,
planning new twists and challenges at
• Utilizes realistic, working replicas of company every interaction
and third- party social properties
We bring this scenario to life in real-time,
• Prepares teams to develop social media crisis putting you and your team through a
plans through true experience trial-by-fire
Why it Matters…
The first
63% 120 minutes
of a company’s market value of a crisis can determine the public’s
is attributed to reputation perception of your organization
41%
The Economist Intelligence Unit rates
Reputation Risk
as the highest risk of global executives regard
factor to a business confidential or leaked information
appearing online as a top risk to
– greater than regulatory risk or crime their company’s reputation
To learn more or sign up for a FireBell crisis simulation, please contact:
Chris Perry | Weber Shandwick North America | 212 445 8007 | cperry@webershandwick.com
David Krejci | Weber Shandwick North America | 952 346 6158 | dkrejci@webershandwick.com
Christopher Chen | Weber Shandwick Singapore | +65 6825 8026 | cchen@webershandwick.com
Jye Smith | Weber Shandwick Australia | 61 2 9994 4466 | jyesmith@webershandwick.com
James Warren | Weber Shandwick UK | +44 (0)20 7067 0503 | jwarren@webershandwick.com
Kim Hoang | Weber Shandwick UK | +44 (0)20 7067 0719 | khoang@webershandwick.com