2. Communication Tactics
Controlled vs. Uncontrolled
Internal vs. External
Conventional
Mass Media vs. Targeted
Public Media vs. Nonpublic
Print vs. Electronic
3. Relationship Between Audience Reach
and Persuasive Impact
Audience Reach
Advertising &
Promotional Media
News
Media
Organizational
Media
Interpersonal
Communication
Persuasive Impact
4. Strategic Implications
1. Will this tactic help the organization to interact with the
appropriate public?
2. What level of impact will this tactic make on the key
public?
3. Will this tactic advance the organization
a. Toward its awareness objectives?
b. Toward its acceptance objectives?
c. Toward its action objectives?
4. What is the main advantage of this tactic?
5. What advantages does this tactic offer that other tactics
do not offer?
6. Are there any disadvantages to this tactic?
18. Interactive
News
1. News interview
2. News conference
3. Studio interview
4. Satellite media tour
5. Editorial conference
19. Survey on Media Relations Practices
• 79% use the Internet to conduct research
• 70% say they follow at least one blog
• 50% say PR people don’t understand the
media
• 48% say phone calls are a waste of time
• 52% disagreed that PR practitioners do not
tell the truth
• 78% prefer to receive news releases via email