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Product &
Brand
Decisions
CREATE BRAND MARKET
www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal
Positioning throughout the
world
 A product is a ________ Attributes
 Product classification
 Consumer goods
 Industrial goods
Basic Product Concepts
www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal
Basic Product Concepts Product classification
 Buyer orientation
 Amount of effort expended on purchase
 Convenience
 Preference
 Shopping
 Specialty
Product Types
www.creatingdemand.org
Product Types Buyer orientation
Copyright 2013-2014 Presentation by: Sachin Bansal
Bundle of ____________in the
__________
A promise made by a particular company
about a particular product
A quality certification
Differentiation between competing
products
The sum of impressions about a brand is
the _________
Brands
www.creatingdemand.org
Brands Quality certification
Copyright 2013-2014 Presentation by: Sachin Bansal
Brands
www.creatingdemand.org
Brands Quality certification
Copyright 2013-2014 Presentation by: Sachin Bansal
 The __________that accrues to a product as
a result of investments in the marketing of the
brand
 An asset that represents the value created by
the relationship between the
________________ over time
Brands
www.creatingdemand.org
“We have to shift to high value-added
products, and to do that we need to improve
our brand.”
- Noboru Fujimoto, President Sharp
Electronics Corporation
Copyright 2013-2014 Presentation by: Sachin Bansal
Brands Quality certification
 Brands that have achieved success in a
single national market
 Represent the lifeblood of domestic
companies
 Entrenched local products/brands can be
a significant competitive hurdle to global
companies
Local Products & Brands
www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal
Local Products & Brands Quality certification
Offered in several markets in a
particular region
‘Euro-brands’
International Products & Brands
www.creatingdemand.org
International Products & Brands Quality certification
Copyright 2013-2014 Presentation by: Sachin Bansal
 Global products meet the wants and needs of a
global market and is offered in all world regions
 Global brands have the same name and similar
image and positioning throughout the world
Global Products & Brands
www.creatingdemand.org
Global Products & Brands Positioning throughout the world
A multinational has operations in different
countries. A global company views the world as
a single country. We know Argentina and France
are different, but we treat them the same. We
sell them the same products, we use the same
production methods, we have the same
corporate policies. We even use the same
advertising—in a different language, of course.
- Alfred Zeien Former Gillette CEO
Copyright 2013-2014 Presentation by: Sachin Bansal
 Combination or tiered branding: allows
marketers to leverage a company’s
reputation while developing a distinctive
identity for a line of products
Sony Walkman
 Co-branding features two or more
company or product brands
NutraSweet and Coca-Cola
Intel Inside
Branding Strategies
www.creatingdemand.org
Branding Strategies Distinctive identity
Copyright 2013-2014 Presentation by: Sachin Bansal
Branding Strategies
www.creatingdemand.org
 Brand acts as an _______for new
products
 Example: The Virgin Group
 Virgin Entertainment: Virgin Mega-
stores and MGM Cinemas
 Virgin Trading: Virgin Cola and Virgin
Vodka
 Virgin Radio
 Virgin Media Group: Virgin
Publishing, Virgin Television, Virgin Net
 Virgin Hotels
 Virgin Travel Group: Virgin Atlantic
Airways, Virgin Holidays
Copyright 2013-2014 Presentation by: Sachin Bansal
Branding Strategies Distinctive identity
Global Brand Development
www.creatingdemand.org
Global Brand Development Brand Leadership
 Questions to ask when management
seeks to build a global brand:
 Will anticipated scale economies materialize?
 How difficult will it be to develop a global brand
team?
 Can a single brand be imposed on all markets
successfully?
 Global Brand Leadership
Using organizational structures, processes,
and cultures to allocate brand-building
resources globally, to create global synergies,
and to develop a global brand strategy that
coordinates and leverages country brand
strategies
Copyright 2013-2014 Presentation by: Sachin Bansal
Global Brand Development
www.creatingdemand.org
 Create a compelling value proposition
 Think about all elements of brand identity and select
names, marks, and symbols that have the potential for
globalization
 Research the alternatives of extending a national brand
versus adopting a new brand identity globally
 Develop a company-wide communication system
 Develop a consistent planning process
 Assign specific responsibility for managing branding
issues
 Execute brand-building strategies
 Harmonize, unravel confusion, and eliminate complexity
Copyright 2013-2014 Presentation by: Sachin Bansal
Global Brand Development Brand Leadership
Local versus Global Products and
Brands: A Needs-Based Approach
_______________
Safety
_____________
External/Internal
Esteem
_______________
www.creatingdemand.org
Strategic Alternatives in Global MarketingExtend,Adap
Copyright 2013-2014 Presentation by: Sachin Bansal
Country of Origin as Brand Element
www.creatingdemand.org
Country of Origin as Brand Element
_________about and ________ toward particular
countries often extend to products and brands known
to originate in those countries
 Japan
 Germany
 France
 Italy
Copyright 2013-2014 Presentation by: Sachin Bansal
Packaging
www.creatingdemand.org
Packaging Designed to protect or contain
 Consumer Packaged Goods when the
packaging is designed to protect or contain
the product during shipping
 Eco-Packaging because package
designers must address environmental
issues
 Offers communication cues that provide
consumers with a basis for making a
purchase decision
Copyright 2013-2014 Presentation by: Sachin Bansal
Labeling
www.creatingdemand.org
Labeling Provides information
 Provides consumers with various types of
information
 Regulations differ by country regarding
various products
 Health warnings on tobacco products
 American Automobile Labeling Act clarifies the
country of origin, and final assembly point
 European Union requires labels on all food
products that include ingredients from genetically
modified crops
Copyright 2013-2014 Presentation by: Sachin Bansal
Aesthetics
www.creatingdemand.org
Aesthetics Degree of complexity
 Global marketers must understand the
importance of visual aesthetics
 Aesthetic Styles (degree of complexity
found on a label) differ around the world
Copyright 2013-2014 Presentation by: Sachin Bansal
Product Warrantees
www.creatingdemand.org
Product Warrantees Competitive tool
 Express Warranty is a written guarantee
that assures the buyer is getting what
they paid for or provides a remedy in case
of a product failure
 Warranties can be used as a
competitive tool
Copyright 2013-2014 Presentation by: Sachin Bansal
Extend, Adapt, Create: Strategic Alternatives
in Global Marketing
www.creatingdemand.org
Strategic Alternatives in Global MarketingExtend,Adap
 ________– offering product virtually
unchanged in markets outside of home
country
 _______ – changing elements of
design, function, and packaging
according to needs of different country
markets
 _______ – developing new products
for the world market
Copyright 2013-2014 Presentation by: Sachin Bansal
Global Product Planning:
Strategic Alternatives
Product
Same Different
Communication
Different
Same
Strategy 1:
Dual _______
Strategy 2:
Product______
Communication
_________
Strategy 4:
Dual_______
Strategy 3:
Product ______
Communication
________
www.creatingdemand.org
Strategic Alternatives in Global MarketingExtend,Adapt,Create
Copyright 2013-2014 Presentation by: Sachin Bansal
How to choose Strategy
www.creatingdemand.org
How to choose Strategy Offering product virtually
 ________– offering product virtually
unchanged in markets outside of home
country
 _______ – changing elements of
design, function, and packaging
according to needs of different country
markets
 _______ – developing new products
for the world market
Copyright 2013-2014 Presentation by: Sachin Bansal
How to choose Strategy
www.creatingdemand.org
 Two errors that management makes in choosing a strategy
 NIH (Not invented here) syndrome means managers ignore the advancements of
subsidiaries overseas
 Managers impose policies upon subsidiaries because they assume what is right
for customers in one market is right in every market
 Cave Dweller – new products launched internationally to
dispose of excess production
 Naïve Nationalist – company recognizes growth opportunities
outside of home market
 Globally sensitive – company views world as competitive marketplace
 The product itself, defined in terms of the function or need it serves
 The market, defined in terms of the conditions under which the product is used,
preferences of potential customers, and ability to buy the product
 Adaptation and manufacturing costs the company will incur
Copyright 2013-2014 Presentation by: Sachin Bansal
How to choose Strategy Offering product virtually
New Products in Global Marketing
www.creatingdemand.org
New Products in Global Marketing Focus
 Pursue opportunities in competitive arenas of
global marketplace
 Focus on one or only a few businesses
 Active involvement from senior management
 Ability to recruit and retain best employees
 Understand the importance of speed in
bringing product to market
Copyright 2013-2014 Presentation by: Sachin Bansal
Identifying New Product Ideas
www.creatingdemand.org
Identifying New Product Ideas What is a new Product
What is a new Product?
 New to those who use it or buy it
 New to the organization
 New to a market
Copyright 2013-2014 Presentation by: Sachin Bansal
The International New Product Department
www.creatingdemand.org
The International New Product Department
 How big is the market for this product at
various prices?
 What are the likely competitive moves in
response to our activity?
 Can we market the product through existing
structure?
 Can we source the product at a cost that will
yield an adequate profit?
 Does product fit our strategic development
plan
Copyright 2013-2014 Presentation by: Sachin Bansal
Testing New Products
www.creatingdemand.org
Testing New Products Incompatibility
 When do you test a new product?
 Whenever a product interacts with human,
mechanical, or chemical elements because there
is the potential for a surprising and unexpected
incompatibility
 Test could simply be observing the
product being used within the market
Copyright 2013-2014 Presentation by: Sachin Bansal
Reputation to overall gains
www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal
Strategically connected with clients, engaging and
involving them:
•How to get closer to customers?
•To build brand awareness and enhance loyalty?
•To position new products and services for the effective
market penetration?
•To fulfill what customers really desire?
Specialties
Brand Strategy, business entry & planning, product
development, internet marketing, trade distribution,
public private partnerships, sustainable tourism
management and investment promotion.
Crafting, Operationalizing and
Implementing Growth
Strategies to maximize
opportunities in emerging
geographies;
experience as my strong
resource and capability
Sachin Bansal
Enhancing business profitability
SACHIN BANSAL- Chief Explorer
INDIA : +91 97111 90192
sb@creatingdemand.org
www.creatingdemand.org
facebook.com/creatingdemand
DELHI LONDON MELBOURNE NEW
YORK ITALY
www.creatingdemand.org
Enhancing business profitability….
Copyright 2013-2014 Presentation by: Sachin Bansal

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Product & Brand Decisions

  • 1. Product & Brand Decisions CREATE BRAND MARKET www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal Positioning throughout the world
  • 2.  A product is a ________ Attributes  Product classification  Consumer goods  Industrial goods Basic Product Concepts www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal Basic Product Concepts Product classification
  • 3.  Buyer orientation  Amount of effort expended on purchase  Convenience  Preference  Shopping  Specialty Product Types www.creatingdemand.org Product Types Buyer orientation Copyright 2013-2014 Presentation by: Sachin Bansal
  • 4. Bundle of ____________in the __________ A promise made by a particular company about a particular product A quality certification Differentiation between competing products The sum of impressions about a brand is the _________ Brands www.creatingdemand.org Brands Quality certification Copyright 2013-2014 Presentation by: Sachin Bansal
  • 6.  The __________that accrues to a product as a result of investments in the marketing of the brand  An asset that represents the value created by the relationship between the ________________ over time Brands www.creatingdemand.org “We have to shift to high value-added products, and to do that we need to improve our brand.” - Noboru Fujimoto, President Sharp Electronics Corporation Copyright 2013-2014 Presentation by: Sachin Bansal Brands Quality certification
  • 7.  Brands that have achieved success in a single national market  Represent the lifeblood of domestic companies  Entrenched local products/brands can be a significant competitive hurdle to global companies Local Products & Brands www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal Local Products & Brands Quality certification
  • 8. Offered in several markets in a particular region ‘Euro-brands’ International Products & Brands www.creatingdemand.org International Products & Brands Quality certification Copyright 2013-2014 Presentation by: Sachin Bansal
  • 9.  Global products meet the wants and needs of a global market and is offered in all world regions  Global brands have the same name and similar image and positioning throughout the world Global Products & Brands www.creatingdemand.org Global Products & Brands Positioning throughout the world A multinational has operations in different countries. A global company views the world as a single country. We know Argentina and France are different, but we treat them the same. We sell them the same products, we use the same production methods, we have the same corporate policies. We even use the same advertising—in a different language, of course. - Alfred Zeien Former Gillette CEO Copyright 2013-2014 Presentation by: Sachin Bansal
  • 10.  Combination or tiered branding: allows marketers to leverage a company’s reputation while developing a distinctive identity for a line of products Sony Walkman  Co-branding features two or more company or product brands NutraSweet and Coca-Cola Intel Inside Branding Strategies www.creatingdemand.org Branding Strategies Distinctive identity Copyright 2013-2014 Presentation by: Sachin Bansal
  • 11. Branding Strategies www.creatingdemand.org  Brand acts as an _______for new products  Example: The Virgin Group  Virgin Entertainment: Virgin Mega- stores and MGM Cinemas  Virgin Trading: Virgin Cola and Virgin Vodka  Virgin Radio  Virgin Media Group: Virgin Publishing, Virgin Television, Virgin Net  Virgin Hotels  Virgin Travel Group: Virgin Atlantic Airways, Virgin Holidays Copyright 2013-2014 Presentation by: Sachin Bansal Branding Strategies Distinctive identity
  • 12. Global Brand Development www.creatingdemand.org Global Brand Development Brand Leadership  Questions to ask when management seeks to build a global brand:  Will anticipated scale economies materialize?  How difficult will it be to develop a global brand team?  Can a single brand be imposed on all markets successfully?  Global Brand Leadership Using organizational structures, processes, and cultures to allocate brand-building resources globally, to create global synergies, and to develop a global brand strategy that coordinates and leverages country brand strategies Copyright 2013-2014 Presentation by: Sachin Bansal
  • 13. Global Brand Development www.creatingdemand.org  Create a compelling value proposition  Think about all elements of brand identity and select names, marks, and symbols that have the potential for globalization  Research the alternatives of extending a national brand versus adopting a new brand identity globally  Develop a company-wide communication system  Develop a consistent planning process  Assign specific responsibility for managing branding issues  Execute brand-building strategies  Harmonize, unravel confusion, and eliminate complexity Copyright 2013-2014 Presentation by: Sachin Bansal Global Brand Development Brand Leadership
  • 14. Local versus Global Products and Brands: A Needs-Based Approach _______________ Safety _____________ External/Internal Esteem _______________ www.creatingdemand.org Strategic Alternatives in Global MarketingExtend,Adap Copyright 2013-2014 Presentation by: Sachin Bansal
  • 15. Country of Origin as Brand Element www.creatingdemand.org Country of Origin as Brand Element _________about and ________ toward particular countries often extend to products and brands known to originate in those countries  Japan  Germany  France  Italy Copyright 2013-2014 Presentation by: Sachin Bansal
  • 16. Packaging www.creatingdemand.org Packaging Designed to protect or contain  Consumer Packaged Goods when the packaging is designed to protect or contain the product during shipping  Eco-Packaging because package designers must address environmental issues  Offers communication cues that provide consumers with a basis for making a purchase decision Copyright 2013-2014 Presentation by: Sachin Bansal
  • 17. Labeling www.creatingdemand.org Labeling Provides information  Provides consumers with various types of information  Regulations differ by country regarding various products  Health warnings on tobacco products  American Automobile Labeling Act clarifies the country of origin, and final assembly point  European Union requires labels on all food products that include ingredients from genetically modified crops Copyright 2013-2014 Presentation by: Sachin Bansal
  • 18. Aesthetics www.creatingdemand.org Aesthetics Degree of complexity  Global marketers must understand the importance of visual aesthetics  Aesthetic Styles (degree of complexity found on a label) differ around the world Copyright 2013-2014 Presentation by: Sachin Bansal
  • 19. Product Warrantees www.creatingdemand.org Product Warrantees Competitive tool  Express Warranty is a written guarantee that assures the buyer is getting what they paid for or provides a remedy in case of a product failure  Warranties can be used as a competitive tool Copyright 2013-2014 Presentation by: Sachin Bansal
  • 20. Extend, Adapt, Create: Strategic Alternatives in Global Marketing www.creatingdemand.org Strategic Alternatives in Global MarketingExtend,Adap  ________– offering product virtually unchanged in markets outside of home country  _______ – changing elements of design, function, and packaging according to needs of different country markets  _______ – developing new products for the world market Copyright 2013-2014 Presentation by: Sachin Bansal
  • 21. Global Product Planning: Strategic Alternatives Product Same Different Communication Different Same Strategy 1: Dual _______ Strategy 2: Product______ Communication _________ Strategy 4: Dual_______ Strategy 3: Product ______ Communication ________ www.creatingdemand.org Strategic Alternatives in Global MarketingExtend,Adapt,Create Copyright 2013-2014 Presentation by: Sachin Bansal
  • 22. How to choose Strategy www.creatingdemand.org How to choose Strategy Offering product virtually  ________– offering product virtually unchanged in markets outside of home country  _______ – changing elements of design, function, and packaging according to needs of different country markets  _______ – developing new products for the world market Copyright 2013-2014 Presentation by: Sachin Bansal
  • 23. How to choose Strategy www.creatingdemand.org  Two errors that management makes in choosing a strategy  NIH (Not invented here) syndrome means managers ignore the advancements of subsidiaries overseas  Managers impose policies upon subsidiaries because they assume what is right for customers in one market is right in every market  Cave Dweller – new products launched internationally to dispose of excess production  Naïve Nationalist – company recognizes growth opportunities outside of home market  Globally sensitive – company views world as competitive marketplace  The product itself, defined in terms of the function or need it serves  The market, defined in terms of the conditions under which the product is used, preferences of potential customers, and ability to buy the product  Adaptation and manufacturing costs the company will incur Copyright 2013-2014 Presentation by: Sachin Bansal How to choose Strategy Offering product virtually
  • 24. New Products in Global Marketing www.creatingdemand.org New Products in Global Marketing Focus  Pursue opportunities in competitive arenas of global marketplace  Focus on one or only a few businesses  Active involvement from senior management  Ability to recruit and retain best employees  Understand the importance of speed in bringing product to market Copyright 2013-2014 Presentation by: Sachin Bansal
  • 25. Identifying New Product Ideas www.creatingdemand.org Identifying New Product Ideas What is a new Product What is a new Product?  New to those who use it or buy it  New to the organization  New to a market Copyright 2013-2014 Presentation by: Sachin Bansal
  • 26. The International New Product Department www.creatingdemand.org The International New Product Department  How big is the market for this product at various prices?  What are the likely competitive moves in response to our activity?  Can we market the product through existing structure?  Can we source the product at a cost that will yield an adequate profit?  Does product fit our strategic development plan Copyright 2013-2014 Presentation by: Sachin Bansal
  • 27. Testing New Products www.creatingdemand.org Testing New Products Incompatibility  When do you test a new product?  Whenever a product interacts with human, mechanical, or chemical elements because there is the potential for a surprising and unexpected incompatibility  Test could simply be observing the product being used within the market Copyright 2013-2014 Presentation by: Sachin Bansal
  • 28. Reputation to overall gains www.creatingdemand.org Copyright 2013-2014 Presentation by: Sachin Bansal Strategically connected with clients, engaging and involving them: •How to get closer to customers? •To build brand awareness and enhance loyalty? •To position new products and services for the effective market penetration? •To fulfill what customers really desire? Specialties Brand Strategy, business entry & planning, product development, internet marketing, trade distribution, public private partnerships, sustainable tourism management and investment promotion. Crafting, Operationalizing and Implementing Growth Strategies to maximize opportunities in emerging geographies; experience as my strong resource and capability Sachin Bansal Enhancing business profitability
  • 29. SACHIN BANSAL- Chief Explorer INDIA : +91 97111 90192 sb@creatingdemand.org www.creatingdemand.org facebook.com/creatingdemand DELHI LONDON MELBOURNE NEW YORK ITALY www.creatingdemand.org Enhancing business profitability…. Copyright 2013-2014 Presentation by: Sachin Bansal